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“well located, rather dated, good by world standards” 4 of 5 stars
Review of THE PLAZA Seoul, Autograph Collection

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THE PLAZA Seoul, Autograph Collection
Ranked #21 of 450 Hotels in Seoul
Certificate of Excellence
Hong Kong, China
Level Contributor
191 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
“well located, rather dated, good by world standards”
4 of 5 stars Reviewed May 29, 2009

the hotel is well located for tourism- important in busy seoul. We got a deluxe double which is a bit '80s in appearance-but immaculate and a good size- big compated to asia usuals!
No breakfast included and no access to various 'VIP' areas around the hotel which didnt really look that amazing. Service desk really friendly and helpful.
if you are used to the amazing hotels all around Asia you would not give it a 5 star- its a 4 star but a very good one. Would recommend.
good pool (included) and korean type spa- plunge pools, salt scrubs etc- extra, quite interesting.

  • Stayed May 2009, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank schemie2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,079 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (128)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
Geneva, Switzerland
Level Contributor
111 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
5 of 5 stars Reviewed February 23, 2009

I stayed here for 4 nights for a business conference. It's not a luxury hotel, but a very good 4-star hotel. Rooms are decent sized, well equipped. I was given a club room (without being able to use the club lounge), which allowed free internet in my room.
The breakfast (included in my rate) was very copious.
Staff went out of their way to be helpful, whether at the front desk or the banqueting service for the conference.
One of the outstanding features is the fitness studio/swimming pool on the top floor of the annex. One of the best equipped studios I have ever seen in a hotel, with great views over the city.

  • Stayed February 2009, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank catmouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greater London, United Kingdom
Level Contributor
213 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 stars Reviewed February 8, 2009

The Seoul Plaza has possibly the best location in Seoul. You can walk to the financial district, Myeongdong, Insadong, Namsan Park, Seoul Station, Namdaemun Market and the Royal Palaces.

The building is a bit dated compared to other five stars in Seoul and it does not have the 'wow' factor you can have somehwere else, but service is amazing, rooms are spacious and very well appointed and staff is professional and friendly.

Seoul Plaza has a number of restaurants that are quite expensive for Korean standards but are reasonably priced compared to U.S. and Europe. Breakfast is super!

It is definitely a business hotel even if it is close to the main shopping districts and tourist attractions and some areas (the continental style bar/pub, the meeting room we used, the fitness center) look dated, but according to front desk agents they will have a big refurbishment soon

  • Stayed November 2008, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank P E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed January 6, 2009

Very nice to "come home" to the Plaza after a day in bustling Seoul. Location is excellent for visitors. Service people went out of their way to be helpful. I'm usually stingy with 5 stars, but we got an unsolicited upgrade to a suite and complimentary breakfast buffet, so that extra mile earns it. Not inexpensive, but rates compare favorably to others of similar quality and location. Would happily return!

  • Stayed January 2009
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Check in / front desk
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
    • 3 of 5 stars
      Business service (e.g., internet access)
Helpful?
Thank alankk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NJ
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 12, 2008

pros:
Great location, excellent business hotel
excellent buffet
great service
cons:
limited hours for children in pool (10a-3p)
high charge for internet use
other:
fests directly across from front of hotel - great view, but not if you are trying to sleep.
palace museum across the street

  • Liked — convenient location
  • Disliked — too formal
  • Stayed October 2008, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Check in / front desk
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
    • 2 of 5 stars
      Business service (e.g., internet access)
Helpful?
Thank stupidscreenname999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milan, Italy
Level Contributor
107 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 stars Reviewed October 31, 2008

I know this hotel from many years..........it is not the most modern, it is not the most glamour or High tech but it has the best service.
Personel recognize you and call you by name , it is very attentive and try to satisfy your request: last time my baggage went lost I arrive at the Hotel at 1.30 AM (!!) and I had my suit perfectly washed and pressed for the 7 AM in the morning.

that's 5 stars service.

Kamsahamnida Seoul Plaza!

  • Liked — service
  • Disliked — nothing
  • Stayed October 2008, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Check in / front desk
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
    • 3 of 5 stars
      Business service (e.g., internet access)
Helpful?
Thank Carcentina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia
Level Contributor
26 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 6, 2008

On the whole I was very satisfied with Seoul Plaza. I staid there for 4 nights at the invitation of a Korean university. It's in a very central location. I staid on a club floor so I was given the free breakfast. They also had snacks available in the clubroom 24 hours a day. The breakfast was pretty good. The service was equal to the best I have ever encountered in any hotel although the staff sometimes didn't know as much about Seoul in general as you would expect them to. (One of the doormen told me the wrong subway station for a well-known bookstore). Still, if I needed anything they were at my room in minutes. The rooms were very clean. The only downside is that this is an older hotel. While it is well kept and still looks attractive, some of the cutting edge luxuries (super comfortable beds, hd televisions, whirlpool baths) that one finds in other similarly priced hotels in Asia were not there. This is the only reason I cannot give it five stars. Still I would stay there again.

  • Liked — Service
  • Disliked — rooms
  • Stayed May 2008, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Check in / front desk
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
    • 5 of 5 stars
      Business service (e.g., internet access)
Helpful?
1 Thank HP1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about THE PLAZA Seoul, Autograph Collection

Property: THE PLAZA Seoul, Autograph Collection
Address: 119 Sogong-ro, Jung-gu, Seoul 04525, South Korea (Formerly THE PLAZA)
Location: South Korea > Seoul
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Seoul
#11 Spa Hotel in Seoul
#15 Romantic Hotel in Seoul
#16 Family Hotel in Seoul
#17 Luxury Hotel in Seoul
Price Range (Based on Average Rates): $$
Hotel Class:5 star — THE PLAZA Seoul, Autograph Collection 5*
Number of rooms: 410
Official Description (provided by the hotel):
In Nov. 2010, THE PLAZA, the newly renovated hotel features aesthetic interior designs, impeccable personalized customer service, and ultimate convenience for conducting international business. Ideally located in the heart of downtown Seoul, THE PLAZA is optimized for business convenience with free internet service. ... more   less 
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Also Known As:
The Plaza Hotel Seoul

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