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“Superb hotel”
Review of THE PLAZA

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THE PLAZA
Ranked #21 of 500 Hotels in Seoul
Certificate of Excellence
Reviewed June 14, 2014

This is one of the best hotels in Seoul. The design of the entire hotel is sleek and modern. The deluxe rooms have some unique design features. There are large windows that face the north which are the best views. These views, with Seoul City Hall and Bukhansan, are some of the best of Seoul. The bed is located in the middle of the room and face the window. While this may be suitable for couples, it may not suit other guests. The bath and shower are only separated by a glass wall from the bedroom, again not suitable except for couples. Since the bed is in the middle of the room, there isn’t much space in the room. But the bed is soft and excellent quality. The control panel of the room’s functions is a touch screen and it is very useful. The bathroom amenities are excellent quality. The postcards of the hotel, offered free in the rooms, is some of the best designed I have seen.

The breakfast is superb quality with abundant choice of Korean, Japanese and Chinese plus Western foods. There is an underground walkway and shopping gallery that connects the hotel to Myeong-dong. Not only are the shops useful but it allows you to walk indoors to Myeong-dong on rainy days.

  • Stayed: May 2014, traveled on business
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1  Thank Zoglets
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlazaMarketing, 매니저 at THE PLAZA, responded to this reviewResponded June 25, 2014

Dear Zoglets,

Thank you very much for your precious comment on THE PLAZA.

It is happy to hear that you enjoyed the nice view from the room and the breakfast. We try to provide various menus for breakfast in order to satisfy our guests from different countries and backgrounds.

We hope to see you again in the near future at THE PLAZA.

Sincerely yours,

Shigeru Tamura
Director of CS Innovation Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed June 12, 2014

We stayed at The Plaza for 3 nights after Christmas for my husband's cousin's wedding. From the beginning, the service was very pleasant. I like the sleek modern look of the lobby. The rooms we had looked over the main square to City Hall. The bathroom is probably the most amusing feature with a glass walled shower in direct view of the bedroom. You have to close the curtain for any privacy. Everything in the room is centrally controlled from a touchscreen menu. Lights, curtains, temperature, etc. I liked this and found it convenient.

Service was very good. We had to call a few times for ice, and they delivered it in a beautiful silver bucket w/ tongs. Other requests came promptly. The location is very convenient. It's a short cab ride to Itaewon and Gangnam of (< $10USD) for fun bars and clubbing. The cabs all seemed to take credit. We walked around the shopping district a lot. Lotte Mart the big mall and Ding Tai Fung for soupy dumplings are all walking distance. There's also a subway station entrance directly beneath the hotel. There is a convenient and affordable bus that takes you to the airport.

The wedding in the ballroom was gorgeous. It's actually in the annex across the street from the hotel. Glamorous tall white centerpieces, white drapery, a long runway, and crystal chandeliers. I thought the food was good. Service was a little rushed, but I think that is just Korean style weddings. Beautiful venue for special events. There is a nice small bar in the main part of the hotel on the same level as the stores where you can grab a cocktail.

Room Tip: Request a room with a view of City Hall. It's kind of bright like Times Sq in NY, but it's...
  • Stayed: December 2013, traveled with family
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1  Thank barosoap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlazaMarketing, 매니저 at THE PLAZA, responded to this reviewResponded June 26, 2014

Dear barosoap,

Thank you for staying in The Plaza and sharing your experience on TripAdviosor.

I am so pleased to know that you had a true 'Plaza' experience; We are proud of our boutique design, well-trained staff members, and great location. As you mentioned, we are facing Seoul Square so our guests can enjoy city view from a room. I wish your family trip to Korea was memorable and our hotel contributed to make it more valuable.

I hope that we can welcome you again in the near future.

Sincerely yours,

Shigeru Tamura
Hotel CS Innovation Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 24, 2014

My husband & I are returning guest at the Plaza. We still like everything about this hotel. Staff provided good services from the moment we checked in till the time we checked out. The room is very comfy & very clean. Since it's city hotel, its room might not be that big compare to 5 star hotels in other countries but its cleanliness & comfortable are best. The location is always super. It's walking distance to Myongdong, Namdaemun market & cheonggyecheon. Deoksugung (palace) is right across the hotel. We will definitely come back here next time.

  • Stayed: May 2014, traveled as a couple
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Thank MungMink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlazaMarketing, 매니저 at THE PLAZA, responded to this reviewResponded June 25, 2014

Dear MungMink,

Thank you very much for staying with us again.

It is always delightful to hear the encouraging comments from our guests. We are happy to hear that you liked our service level, facilities and the convenient location.

I hope that we can welcome you again in the near future.

Sincerely yours,

Shigeru Tamura
Hotel CS Innovation Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 18, 2014

We stayed for 3 nights and we fully enjoyed this hotel. The location was perfect to be able to walk to most of the places we wanted to see. The service was excellent by both the desk staff and the concierge desk, and also the bell boys were amazing! There is also a lounge in the basement that was expensive, but again the service was perfect!
The rooms are really funky. the bed was in the middle of the room so the layout was not the best for space, however the great view and the amenities of the room made up for it.
The beds were a little hard, but it didn't affect my quality of sleep.

Room Tip: Get a room facing City Hall for the best view
  • Stayed: April 2014, traveled with friends
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1  Thank GTH275
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlazaMarketing, 매니저 at THE PLAZA, responded to this reviewResponded June 27, 2014

Dear GTH275,

Thank you for staying at THE PLAZA!
At the same time, I would like to appreciate your compliment to our staff members from front desk, concierge, bell desk and lobby lounge! We always strive to make our guests even more comfortable and pleasant. I am happy to know that you experienced our true level of serivce.
The main design theme of our Deluxe Rooms is the vibrant “urban view.” In particular, the Deluxe Double Room type is accentuated by the bold and unconventional location of the bed. Centered in the middle of the room and facing the window, guests will be pleasantly stunned and captivated with the unique viewing experience.

I hope to welcom you back in the near future.

Sincerely yours,

Shigeru Tamura
Hotel CS Innovation Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 17, 2014

We visited Seoul in late April and stayed at the Plaza for 4 nights. This is a great hotel - located right in the center of Seoul next to City Hall and with easy access to palaces and tourist areas such as Insadong, as well as shopping. The rooms are quite comfortable - very high-tech especially the toilets - and service is excellent! The highlight is the fitness center and health club - though located in the next building, it is amazing, with pool and exercise rooms having sweeping views of downtown Seoul. We took fitness classes in Korean which were really awesome! The hotel also has a really cool lounge which is fun at night (try the frozen Kirin) and easy underground access to subway as well as a passage with a very nice shopping center underground that goes all the way to Myeongdong. Great to have if it's raining out!
The meals in the hotel were very expensive especially for Seoul so we don't recommend eating there - with the notable exception being Eric Kayser, a Parisian bakery in the basement with excellent coffee and pastries and sandwiches for lunch! However there are plenty of excellent places in reasonable proximity, especially in the Seoul Finance Center where there are many nice restaurants for dinner at reasonable prices.
All in all, an excellent choice while in Seoul which we would highly recommend.

Stayed: April 2014, traveled with family
3  Thank MisterMBoston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlazaMarketing, 매니저 at THE PLAZA, responded to this reviewResponded July 6, 2014

Dear MisterMBoston,

Thank you very much for visiting us and sharing your precious comments.
I am happy to hear that you seem to have experienced our true level of service and enjoyed your stay with us!
As you mentioned, our location is almost perfect to access to various attractions in Seoul, especially it is connected to Sogong underground shopping center so that our guests can easily reach to Myungdong through it. Also, Plaza Fitness Club has a great city veiw since it's on 15~18 Fl. in an annex building. I am glad to know you enojoyed fitness class in there.

MisterMBoston, thank you for highly recommending us!
We look forward to welcoming you in the near future.

Sincerely yours,

Shigeru Tamura
Hotel CS Innovation Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 13, 2014 via mobile

Great hotel.

From what I can tell the room rate average for downtown Seoul but still pricey!

Room has huge tv, all amenities, control panel for everything in room (lights/curtains/etc). All too notch stuff no dissapoint mouth room.

Breakfast buffet very nice. Staff offers help the minute they see you.

No complaints of any kind but again at this price better be perfect!

Stayed: May 2014, traveled on business
1  Thank JKK123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlazaMarketing, 매니저 at THE PLAZA, responded to this reviewResponded June 25, 2014

Dear JKK123,

Thank you for staying with us and shaing your precious comment.
We are happy to hear the possive comments from you on the room facilities, breakfast buffet, and staff. We always try to be more than perfect to all of our guests, but it is very unfortunate that we couldn't show you our true level in this time.
We hope that we could have another chance to welcome you and provide our true level of service in the near future.


Sincerely yours,

Shigeru Tamura
Hotel CS Innovation Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 12, 2014

While I am usually quite good at finding faults the Plaza really delivers. Perfect location in the heart of the city with direct access to the subway and an own stop for the ICN airport express shuttle bus. Plushy carpets, good linens and black-out curtains ensure great sleep. Wifi is free (a lot of 5* properties could learn from the Plaza in this respect) and with acceptable speed. Nespresso machine in the room also scored extra points with me. Nice bathrooms with rainforest shower, bathtub and Japanese super-toilet. Unfortunately the rooms are not very big (I had a premier suite which was ok but apparently the deluxe rooms are a bit small).

The only thing that really made me a bit angry was the mini-bar prices: why should I pay almost 10 USD for a beer? Mini-bar should be complimentary at a 5* property with such room rates!

  • Stayed: May 2014, traveled solo
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Thank Tiger015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlazaMarketing, 매니저 at THE PLAZA, responded to this reviewResponded June 25, 2014

Dear Tiger015,

Thank you very much for staying with us and share your comment.

I am glad to learn that you had enjoyed our room facilities, amenities, and the convenient location. All of our hotel rooms have rainforest shower and bidet(Japanese super-toilet) and are provided 3 different flavors of Nespresso capsules per night.

We look forward to welcoming you again at THE PLAZA in the near future.

Thank you.

Sincerely yours,

Shigeru Tamura
Hotel CS Innovation Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about THE PLAZA

Address: 119 Sogong-ro, Jung-gu, Seoul 04525, South Korea
Phone Number:
Location: South Korea > Seoul
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Spa Hotel in Seoul
#9 Business Hotel in Seoul
#14 Luxury Hotel in Seoul
#15 Romantic Hotel in Seoul
#16 Family Hotel in Seoul
Price Range: $177 - $329 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — THE PLAZA 5*
Number of rooms: 410
Official Description (provided by the hotel):
In Nov. 2010, THE PLAZA, the newly renovated hotel features aesthetic interior designs, impeccable personalized customer service, and ultimate convenience for conducting international business. Ideally located in the heart of downtown Seoul, THE PLAZA is optimized for business convenience with free internet service. ... more   less 
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Also Known As:
The Plaza Hotel Seoul

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