I was traveling for business and had been in town for some days staying at another property but decided to stay at Lotte Hotel Seoul because of business.
The meaning of my below ratings for the hotel shows how hospitable they can be in both attitude, patience, care & understanding and overall service.
Good Location (when there isn't a massive 20,000 people protest, where it causes inconvenience), A 0.5/100 Service (not the First Point of Contact i.e. Leisure area reception, Front Desk (excl. Concierge), Bell Desk, I would not be paying for the prices advertised for this kind of hotel.
Specifically this seemed new of a business hotel, due to its limited hours of opening time for business centre, leisure area, uptight service and huge language barrier (especially for the lady (elderly) at gym reception).
Would not recommend this hotel to my friends, family, coworkers, affiliated company and hugely the world of travel.
- Official Description (provided by the hotel):
- Lotte Hotel Seoul, Korea's 5 star best luxury hotel, is conveniently located in the heart of Seoul's central business district near Myeongdong and features two hotels-Main Building and New Wing-boasting 1,120 guest rooms combined. Our Seoul hotel is easily accessible by public transportation. Additionally it is near the city hall and public offices, businesses and attractions for tourism such as Namdaemun market, Myeong-dong, Insa-dong, Gyeongbokgung and Deoksugung. Lotte Hotel Seoul is a perfect hotel of 5 star hotels in Seoul for your tourism providing luxurious accommodation options designed by 4 world`s leading design firms. Also, it is the premier luxury hotel for inviting VIP clients such as national guests as New Wing operates a three-Michelin star restaurant, Pierre Gagnaire. Lotte Hotel is also preferred by many VIPs and leaders from different countries as a Korea's representative hotel holding the largest number of international events and cultural festivals. Experience ultimate comfort and unbeatable luxury in the center of Seoul, Choose Korea`s best hotel, Lotte for your exclusive stay. ... more less
- Reservation Options:
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- Also Known As:
- Seoul Lotte Hotel