Slow Internet even though it's free, and Barely working half the time. Carpet in the room is gross and had to wear slippers otherwise felt really awful. Location is ideal. Decor is tired. Milton brown products hair care Line is terrible. Will try the westin next time, lotte was great but compared to the price not worth it.
Korean service has a long way to go before it reaches world standards. Please don't speak Korean casually to your colleagues in front of customers, it's unprofessional and some people actually speak Korean and can understand you.
I was told to go right up when checking in, only to see my room with its door wide open and ransacked as the maid was in the middle of Cleaning. It really, really turned us off. No apologies from hotel for this sight.
- Official Description (provided by the hotel):
- Lotte Hotel Seoul, Korea's 5 star best luxury hotel, is conveniently located in the heart of Seoul's central business district near Myeongdong and features two hotels - Main Building and New Wing - boasting 1,120 guest rooms combined. Our Seoul hotel is easily accessible by public transportation. Additionally it is near the city hall and public offices, businesses and attractions for tourism such as Namdaemun market, Myeong-dong, Insa-dong, Gyeongbokgung and Deoksugung. Lotte Hotel Seoul is a perfect hotel of 5 star hotels in Seoul for your tourism providing luxurious accommodation options designed by 4 world's leading design firms. Also, it is the premier luxury hotel for inviting VIP clients such as national guests as New Wing operates a three-Michelin star restaurant, Pierre Gagnaire. Lotte Hotel is also preferred by many VIPs and leaders from different countries as Korea's representative hotel holding the largest number of international events and cultural festivals. Experience ultimate comfort and unbeatable luxury in the center of Seoul. Choose Korea's best hotel, Lotte, for your exclusive stay. ... more less
- Reservation Options:
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- Also Known As:
- Seoul Lotte Hotel