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“Good place with great attractions ^_^”
4 of 5 bubbles Review of Lotte Hotel World

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Lotte Hotel World
Ranked #5 of 474 Hotels in Seoul
Certificate of Excellence
Bangkok, Krung Thep, Thailand
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Good place with great attractions ^_^”
4 of 5 bubbles Reviewed July 28, 2013

My fourth times travelling to Seoul was between 20-25 July, 2013. My friends and I chosed this hotel because of its location, not far from Asan medical center, the hospital that we had a schedule to visit. This hotel located in a great location with a directly connect to the MRT, a minute walk away to the Lotte department store and The Lotte duty free. The room was nice and all staffs were great. There's also a free WIFI provided in the room and in the hotel lobby. The hotel's breakfast had various kinds of food, both oriental and western styles and i recommended to try "U-dong". There were a food hall and a large supermarket on a basement, too. If you look for a good hotel in Seoul, this place could be one of your choice.

  • Stayed July 2013, traveled with friends
    • Value
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Helpful?
Thank JannyDeMuffin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MooHeonLee, General Manager at Lotte Hotel World, responded to this review, July 29, 2013
Dear JannyDeMuffin,

Thank you for staying with us at Lotte Hotel World! Glad you enjoyed your visit and I hope everything went well for you and your friend at the medical center.

Sometimes our guests say our location is a bit far from Seoul's popular shopping districts (like Myeongdong, Itaewon, Dongdaemun, etc), but we offer a free shuttle service to Myeongdong and Itaewon. Plus, the Seoul metro hand is always fast and on time and yes, we do indeed sit above the main line (Line 2, Jamsil Station).

You took your time to give us feedback and all of the staff here are grateful for that. We'd love to have you back soon!


Best regards,
Lee, Moo Heon
General Manager


P.S. U-dong is delicious
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Atlanta, Georgia
Level Contributor
77 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed July 21, 2013

For my first trip to Seoul, this was a great hotel for the price, location and amenities. As other reviewers have said that department store, food court and entertainment park (if you are interested) are part of the hotel complex. It is next to the train station which offers a lot of other local options to shop. Very well connected with airport by super deluxe buses at very affordable prices. A little far off from the city center so if you plan to visit main city every day then this is not the best option (it takes 45 min by train). Though the hotel offers free shuttle to iteawon and center, it is not very frequent and hence not comfortable. There is a construction going on opp to the hotel, but I didn't face any noise problem on 17th floor (also that was not part of the view from room) hence no issues. Overall I would recommend this hotel unless you want to be in or near city center more than once during your trip.

  • Stayed July 2013, traveled as a couple
    • Value
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Helpful?
1 Thank h_atlanta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MooHeonLee, General Manager at Lotte Hotel World, responded to this review, July 21, 2013
Hi h_atlanta,

First off, thank you for choosing Lotte Hotel World during your trip to Korea, and thank you for taking the time to provide such essential feedback. Sounds like you had a pleasant stay and I'm glad to hear that.

The construction across the street is the Lotte World Tower - when finished, it will be the tallest skyscraper in the world with shopping, offices, residences, an observation deck, and of course, a shiny new hotel.

We have a taxi cab queue in front of the main entrance and our concierge staff is always there to assist you with directions and translation to the drivers if the shuttle bus cannot accommodate your needs.

Hope to see you again soon!


Best regards,
Lee, Moo Heon
General Manager
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Singapore, Singapore
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed July 18, 2013

This hotel certainly has everything - nice rooms, great service and free WiFi, plus shopping and a theme park right next door. There's a nice brewery bar in the basement for late suppers and drinks. The breakfast spread is awesome, with a good choice of international and Korean delights. The character floors and rooms look cute, and we'll certainly book those on our next visit. I only wished the shops operated till late ;-)

  • Stayed June 2013, traveled with family
    • Value
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Helpful?
Thank allyrally
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MooHeonLee, General Manager at Lotte Hotel World, responded to this review, July 20, 2013
Dear allyrally,

Hello from Seoul!

Thank you for choosing to stay with us at Lotte Hotel World - sounds like you had a great time; I'm glad you could experience so much of what we had to offer.

Our staff here does their best to make our guests feel like family and would love to have you back soon!

And yes, the character floors and rooms are adorable.


Best regards,
Lee, Moo Heon
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Singapore
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed July 12, 2013

This was our first trip to the hotel. As a family of 3, we got an pull out bed which definitely made the room somewhat smaller but was still "walkable". We had a nice view of the lake but there was construction going on across the road.

The hotel has free WiFi and for hotel guests, a sauna (hot pool/spa) and gym which runs from 6:30am-10pm.
The gym is fantastic in the sense that it provides t-shirts, shorts, socks and shoes all free of charge. Towels and ear muff covers for their headsets are also available.
The spa itself had 4 pools; a hot, warm, cold and "special event pool". There are also 2 saunas for use; a steam room and a dry sauna. Towels, bathrobes, hairdryers, face cream, moisturiser and combs are all available.

The two women of our party used the sauna on the night of the 10th of July and found the service expectational. This one lady who spoke minimal english but was still able to communicated with us was fantastic. She served us and helped us to follow the correct procedure to do during the spa which was definitely comforting and helpful.

The hotel is conveniently located, less than a 5 min walk to Lotte World Themepark, DFS shopping, lotte market, lotte department store, Jamsil station etc. Its all in the same building.

Particularly for catching a bus to the airport (KAL limousine) this hotel is well located as the bus stop is literally infront of the hotel. We had quite a few bags with us and the concierge was absolutely lovely. He loaded up the trolley and pushed our bags to the bus stop though the pouring rain.

In general, the concierge were very professional and friendly, well presented and dressed. Definitely helpful and lovely people who were very very efficient with their job.

Be sure to go up in the center elevator to get a nice view of lotte world island and the lake!

We would definitely recommend it!

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Yapdudes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
moustaki7, 제너럴 매니저 at Lotte Hotel World, responded to this review, July 13, 2013
Dear Ms. Yapdudes,

I offer my sincerest thanks for choosing Lotte World Hotel during your family travel as well as providing your kind thoughts on the stay.

It is lovely to hear that you and your family had a great time and thanks for your compliments about our hotel, especially sauna and concierge. Your experience is exactly what we strive for here at the Lotte Hotel World and we are happy to know that it shows! We are indeed very proud to have such passionate team members working with us.

On behalf of our entire staff, I do really appreciate for staying with us at Lotte Hotel World and spending your precious time to share your great feedback with others once again.
We look forward to seeing you again very soon.


Best regards,
Lee, Moo Heon
General Manager
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Hawley Beach, Australia
Level Contributor
89 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed July 11, 2013

It was my 6th stay in this hotel. Still they managed to surprise me with their service beyond expectations. Check in time was 2 pm, but my flight arrived very early in the morning, so I was ready to wait a few hours; surprise - my room was ready at 9 am without any extra charges! Club floor is equipped with all you need to enjoy your business trip. 5 nights passed too quickly. I truly enjoyed all facilities, especially gym, pool and the club lounge. Another surprise during check-out: free airport transfer! I can't imagine a better place to stay in Seoul. Highly recommended!

  • Stayed July 2013, traveled on business
    • Value
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    • Cleanliness
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Helpful?
Thank Peter H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
moustaki7, 제너럴 매니저 at Lotte Hotel World, responded to this review, July 12, 2013
Dear Mr. Peter H,

I offer my sincerest thanks for choosing Lotte World Hotel during your business trip as well as providing your kind thoughts on the stay.

The fact that you still find delights and surprises in our service, big or small is what we strive for.

Our facilities are held to the highest standards and are always being improved to provide the best experience possible. Moreover, I am very glad to hear that you enjoyed our hotel, especially CLUB LOUNGE.

I hope you arrived at the airport on time and had a pleasant flight. I do appreciate for your favorable comments once again and we would love to have you back soon.


Best regards,
Lee, Moo Heon
General Manager
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Sydney, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed July 7, 2013

2nd trip to this hotel, the best part of it is the superb quality of service and the fact that it is next to a theme park. if you aren't going to the theme park and prefer to explore Seoul instead, then you may prefer to stay in other location. nevertheless will definitely stay here in the future when i got a kid and visiting the theme park :)

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank w4nw4n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
moustaki7, 제너럴 매니저 at Lotte Hotel World, responded to this review, July 12, 2013
Dear Mr. w4nw4n,

On behalf of our entire staff, I do really appreciate for staying with us at Lotte Hotel World and spending your precious time to share your great feedback with others.

I am really pleased to hear that you enjoyed our hotel and Lotte Amusement park both.
Our hotel has convenient location and provides many great services. If you make a reservation for the Seoul city tour at the Bell-Desk, you could easily enjoy the tour during your stay with our hotel. Why don’t you try this next time!

I appreciate for your favorable comments once again and I believe there would be a next time to welcoming you again. We hope to see you very soon.


Best regards,
Lee, Moo Heon
General Manager
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Verderio, Italy
Level Contributor
147 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed July 4, 2013

Nice hotel, comfortable, room equipped with all amenities, clean, very relaxing and silent. I have been in Lotte World many times and was always a good positive experience. Staff is very professional and nice, and a smile is always welcomed from a world traveler. Lounge bar is a place to relax a bit before to start another day. Is a must to be in the sauna, swimming and fitness center at least one time for every stay.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ricc57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
moustaki7, 제너럴 매니저 at Lotte Hotel World, responded to this review, July 10, 2013
Dear Mr. Ricc57,


I would like to express my thanks to you for staying with us at Lotte Hotel World again and sharing your precious feedback with us on Tripadvisor.

I am very glad that you were satisfied with our hotel's facilities including a comfortable room with great amenities and additional facilities such as sauna, swimming pool and fitness center. We always try to put more efforts on improving the service quality and facilities for your convenience. Moreover, afternoon tea set at the Lounge may be a great choice to start your day with Lotte World view. Thank you very much for your great ideas.

I am looking forward to seeing you again at Lotte Hotel World. Grazie!


Kind regards,
Lee, Moo Heon
General Manager
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Additional Information about Lotte Hotel World

Property: Lotte Hotel World
Address: 240, Olympic-ro, Songpa-gu, Seoul 138-220, South Korea
Location: South Korea > Seoul > Jamsil
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Seoul
#4 Business Hotel in Seoul
#5 Luxury Hotel in Seoul
#7 Family Hotel in Seoul
#17 Romantic Hotel in Seoul
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Lotte Hotel World 5*
Number of rooms: 469
Official Description (provided by the hotel):
Lotte Hotel World is located in Jamsil, the center of the south of Seoul, providing easy downtown access and convenience. Lotte Hotel World, a resort-type business hotel, is directly connected to the beautiful Seokchon Lake and the Lotte World Adventure, one of the world`s largest indoor theme parks. You can feel more special in our character room decorated with the Lotte World Adventure characters "Loti" and "Lory". Equipped with world-renowned international conference halls and banquet halls for special days, Lotte Hotel World is an urban hotel where guests can experience everything from various amusement and rest, adventure and romance, and business and sightseeing at once. ... more   less 
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Also Known As:
Lotte Hotel Seoul

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