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“Great service and we were given a suite”

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Hotel PJ Myeongdong
Ranked #39 of 472 Hotels in Seoul
Certificate of Excellence
Singapore
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great service and we were given a suite”
Reviewed September 18, 2013

My friend and I stayed at this hotel during our Sept trip to Seoul. Although the hotel was about 10 mins walk to Myeondong, considered far as compared to some other hotels, they provided an hourly shuttle bus. The hotel staff were polite, and most of them spoke passable English. There was this bellboy who was really helpful and spoke very fluent American English, which was really impressive.
We were pleasantly surprised when they gave us a free upgrade to a suite, without making any mention or fuss about it. It really made our stay in Seoul very comfortable and unforgettable.
The hotel looks quite new, and furnishings are great, and the rooms, even the normal rooms are spacious by Seoul standard. There are many eateries around the hotel too.
I will definitely recommend this hotel to anyone who don't mind walking a little bit.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Arianne29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelpj7000, 제너럴 매니저 at Hotel PJ Myeongdong, responded to this review, September 22, 2013
Dear Arianne29

Thank you for choosing us when you visited in Seoul.

We got impressed what you mentioned on this web page.

Also we're very happy that you seemed like having a great time in Seoul with our hotel.

We will try our best for improving our facility and service continually.

Thank you for your review and we hope to seeing you in the future again.

Best regards,
HOTEL PJ
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,498 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
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  • Chinese (Simplified) first
  • English first
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English first
Level 3 Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed September 14, 2013

Stayed at this wonderful hotel for 2 nights.
So much have been said about this hotel and I have truly experienced it.
Staffs are friendly, location is good. 7 mins walk to nearest subway station and along the way a lot of eateries and CF is just within hotel area.
The shuttle bus indeed brings a lot of convenience especially late night shopping.
The rooms are very comfy and love the coffee and facial mask !!!
Yes...as what others have mentioned before, you can hear people talking along the corridor especially in the morning. And the fridge design is a bit out of the way.
But this hotel have too many good points to cover up for these 2 not too perfect points.
I will definitely return to this hotel whenever I'm coming to Seoul.
It's a very pleasant stay.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank poonie17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelpj7000, 제너럴 매니저 at Hotel PJ Myeongdong, responded to this review, September 15, 2013
Dear poonie17

Thank you for your valued review after your recent stay at HOTEL PJ.

We were happy to spend time with you when you visited in Seoul.

Also we're delighted that you were satisfied with our service.

However, we're really sorry that if you feel a little unpleasant feeling cause a little noise in a hallway.

We'll try out best for improving ourselves for our customers' satisfaction.

Anyway thank you for your time to writing down a valued review.

Thanks,
HOTEL PJ
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charleston, South Carolina
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 13, 2013

This was a lovely hotel and they went the extra mile for me. I was rushing to leave the last day and forgot my bag of computer and camera cords and current adaptors. I emailed them when I got home, they located them and arranged to mail them back to me. They also helped me by writing down in Korean the places I wanted the taxi to take me and the name of the hotel for the return trip. This made my trip so much easier. And I got a great recommendation for dinner with good walking directions.
And of course I had a very nice room! I would stay there again in a heartbeat!

Room Tip: I think they have a floor for just ladies. Their security system is very good regardless.
See more room tips
  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank outbrac1910
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelpj7000, 제너럴 매니저 at Hotel PJ Myeongdong, responded to this review, September 15, 2013
Dear outbrac1910

Thank you for choosing us and writing down a valuable review on this web page.

We were happy to meet you and helped you out when you needed a hand.

Also we were grade to hearing that you were satisfied with our service and facilities.

We'll upgrade ourselves continually so please visit us next time and make great memories with us.

Thank you and hope to see you in the future.

Best regards,
HOTEL PJ
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Kuala Lumpur
Level 2 Contributor
3 reviews
Reviewed September 9, 2013

nice country, nice state, nice hotel. area surrounding the hotel not so good as quite dull (without entertainment, shopping complexes kindly far - 20 minutes walk) hopefully there are more entertainment or shopping complexes nearby very soon.

Room Tip: the room air-con is very bad!!!
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  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SaiXGONE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelpj7000, 제너럴 매니저 at Hotel PJ Myeongdong, responded to this review, September 10, 2013
Dear SaiXGONE

Greetings from HOTEL PJ Seoul, Korea.

Thank you for staying with us and write down a review on this website.

We're sorry if you went through some difficulties because of our air-conditioning system.

We try our best for improving our facilities.

Sorry for the inconvenience.

Regards,
HOTEL PJ
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manila
2 reviews
Reviewed September 7, 2013

My husband stayed here for 6days and 5nights. The room was great. Everything is high tech. What we really appreciate is there's a personal computer in the room. Though we always bring with us a laptop to back-up everyday pictures..with the personal computer..both of us can go online and upload some picture at the same time. The wifi connection is great as well. All the toiletries and other extras is a plus. Appreciate as well the Facial Mask on our 1st day. Right for the winter season at that time. The heater in the room is great and the hotel lobby is also welcoming with their Xmas decoration at that time. My cousin who is working in Seoul as well appreciated PJ Hotel. She is now asking me to help her booked his boyfriend who will come to Seoul in PJ Hotel. The staff were accommodating as well and they understand English so its easy fr us to communicate. The location is near the bus station going to the airport as well as train station.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HoneyMhe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelpj7000, 제너럴 매니저 at Hotel PJ Myeongdong, responded to this review, September 8, 2013
Dear HoneyMhe

Thank you for choosing us as your accommodation in Seoul.
We were delighted to read your positive review on this website.
We were happy that you were satisfied with our service and facilities.
If you visit us again in the future then we promise that we will give you better service for you.
Thank you for your time to writing down your review and have a great day.

Best regards,
HOTEL PJ
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed August 23, 2013

The check in staff were courteous and efficient.
The room was large, quiet and well appointed.
The wi-fi was fast and free.
The location is not the best, I prefer Hongdae which is quicker to get to from the airport and has much better dining options and a youthful vibe.

The deal breaker is the fact that I asked for a non-smoking room and we got one that REEKS of cigarette smoke. Yes, it has a No Smoking sign in the room - right next to the provided ash tray. Neither of us could breathe properly when we woke up.
Will not use this hotel again for this reason.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Riggergirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelpj7000, 제너럴 매니저 at Hotel PJ Myeongdong, responded to this review, August 25, 2013
Dear Riggergirl

First of all, thank you for your valued review after your recent stay at Hotel PJ.

We, all our staff, shared your review.
We think that at the moment we made a mistake.
We had to take care of your request but we didn’t do that.
We had no intension but because of it you went through the difficulty then we truly apologize about it.

We promise we will take care of all the comments and try our best for the guest’s satisfaction.
Thank you for your advice.

Best regards,
Hotel PJ
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Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 21, 2013

My friend and I stayed there for 7 nights. The hotel itself is nice and clean, and the staff are helpful and friendly. We like the daily replenishment of two bottled water, and they give us discount coupons for breakfast and coffee. The shuttle bus schedule and location maps in the room are helpful. Shuttle buses to and from Myeongdong and Dongdaemun are convenient.

Having said that, we find that it's a bit too warm in the room. It seems that the air conditioning is kept at a certain temperature and we can't lower the thermostat. So we're always sweaty in the room and can't get much of a cool down after the sticky heat from the outside. Also, the lack of counter space, hook or storage area in the bathroom is a great inconvenience.

Furthermore, we don't quite fancy the location. Dragging luggage from the airport shuttle bus stop in the heat through the dark alley is brutal, not to talk about arriving at night. There is no room service and we can't find any food outlets except for a convenience store around the corner for some not so fresh snack after arriving late at night from a long flight from Canada and feeling famished.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Felinecat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelpj7000, 제너럴 매니저 at Hotel PJ Myeongdong, responded to this review, August 25, 2013
Dear Felinecat

It is pleasure to read your review on the tripadvisor website.
Thank you for your comment.

We are truly happy to help you out when you stayed in our facility.
If you satisfied with our amenity and shuttle bus service it's nice of us too.

However, we were really sorry about our air-conditioning system.
We know how hot it is especially summer season in Korea, we will discuss about it with our staff and try to upgrade ourselves.
If you went through difficulties then we truly apologized.

Thank you.
Best regards,
Hotel PJ
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel PJ Myeongdong

Property: Hotel PJ Myeongdong
Address: 71, Mareunnae-ro, Jung-gu, Seoul 04548, South Korea
Location: South Korea > Seoul
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Wheelchair access
Hotel Style:
#14 Family Hotel in Seoul
#16 Romantic Hotel in Seoul
#22 Business Hotel in Seoul
#24 Best Value Hotel in Seoul
#27 Luxury Hotel in Seoul
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel PJ Myeongdong 4*
Number of rooms: 272
Official Description (provided by the hotel):
We, HotelPJ, have always tried our best to provide our guests with high-quality service and convenience. Located favorably in the center of seoul, our hotel is equipped with comfortable guest rooms and various entertainment facilities. Under these optimum conditions, we will requite to our guests by best service and support. Our guest rooms are more comfortable and spacious than any other hotel in the same class and provide an executive floor designed for business visitors. It will be ready in order to meet the diverse need ofour guests and provide all the facilities and services. Services: Key card for guestroom and elevator, LCD TV, safety box, electric kettle, balcony(in some guestrooms), fabric refresher, water purifier/ice machine on each floor, free Wi-Fi access, tea cups, tumbler,ice pail, electric bidet, bathtub, complimentary mineral water/tea ... more   less 
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Also Known As:
Pj Hotel Seoul

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