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“Great stay at this hotel” 5 of 5 bubbles
Review of Grand InterContinental Seoul Parnas

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Grand InterContinental Seoul Parnas
Ranked #27 of 468 Hotels in Seoul
Sydney, Australia
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Great stay at this hotel”
5 of 5 bubbles Reviewed May 26, 2013

I spent 2 nights at the Intercontinental Seoul Parnas at the end of a 3 week holiday to Korea. This was by far the best hotel that I stayed at during the trip.
I stayed in junior club suite, and found this to be a very good size with all the amenities that you would need. Great bathrobes, fully stocked mini-bar and internet access included. The highlight of the room would have to be the bed, it is huge and amazingly comfortable. The club has a really good range of food provided, both during the day and during the happy hour cocktails. In addition the breakfast served on the 36 floor provides all that you could need to start your day.
The service received from check in was exceptional, and this included the resolution of an issue where I had been mistakenly charged for a mini-bar item.
The hotel is very well located above the COEX mall, however during my stay the mall was going through renovations, so not a lot was open. The hotel is currently under renovation until early 2014. I note that earlier review highlight this as an issue, but during my stay this was not an issue at all. The hotel staff do all that they can to make sure your stay is memorable.
Intercontinental Seoul Parnas will definitely be a part of my next trip to Seoul.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nickelscout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darren M, General Manager at Grand InterContinental Seoul Parnas, responded to this review, May 27, 2013
Dear Guest,

Thank you for your recent fantastic review of our hotel and team members, much appreciated.

As you have highlighted, our location, accessibility and surrounding facilities really is a great selling point and a great place to base yourself when visiting Seoul.

Most importantly, and thank you for highlighting this, was that you felt our team were doing everything they could to ensure that your stay was memorable and not interrupted by our current remodelling works.
Our guests comfort is of utmost importance to all of the team and we will continue to do everything we can to ensure there is as little disruption as possible throughout this time.

Thank you once again for your great feedback and recognition and we all look forward to welcoming you back to the Grand InterContinental on your next visit to Seoul.

Very Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,002 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (145)
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  • English first
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English first
Bangkok, Thailand
Level Contributor
42 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
5 of 5 bubbles Reviewed May 21, 2013

Over the years, I’ve relied on the InterContinental chain to provide me with dependable and superior accommodation, and when traveling to Seoul for this my first time, from habit, I chose to stay at the Grand InterContinental. I was not disappointed.

This InterContinental is superior in every respect. It is well-located within a large office, convention and shopping complex, with easy access to numerous restaurants and a mall, which, while not beautiful, provided for every need I could possibly have. The Samsung metro stop is by the front door. My room was perhaps the largest I’ve every stayed in, being at least twice the size of most hotel rooms, and containing all the latest electronics, amenities and comforts I could ever need. Perhaps most important was the friendly staff. I was a very frequent visitor to the concierge (I knew nothing about Seoul) and .every one of my questions were answered and requests fulfilled competently and with a smile. Oh, and the public areas of the hotel are beautiful. This InterContinental is a winner.

A final thought: The KAL bus stops at the hotel on a regular schedule and I found it a cheap and easy way to travel to and from Incheon airport.

  • Stayed April 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bangkokexpat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darren M, General Manager at Grand InterContinental Seoul Parnas, responded to this review, May 23, 2013
Dear Guest,

Thank you for your recent fantastic review of our hotel and team members, much appreciated.
As you have highlighted, our location really is a great selling point and with the many facilities directly connected to the hotel, as well as the Airport Limousine bus service, Gangnam is the place to be...

The team will be very happy about your comments on their levels of service and attention to detail and I am always very pleased and proud when our team deliver so well.

Thank you once again for your great comments and we look forward to welcoming you back to our hotel sometime in the near future.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manila
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed May 18, 2013

Stayed here for two nights . A whole day of lectures . Function room small but well equipped. Staff friendly and warm. Picked up from the airport by an English speaking driver. Limo was very roomy with cold water and wifi. Check in was quick. Room is spacious and clean. Toilet and bath with usual amenities and well maintained. Breakfast had a very good fruit selection, salad bar had crisp greens and fresh vegetables. They had multigrain bread too. Wifi available everywhere. Room included free wifi. A phone is also available for use so you can contact hotel in case you go out and need to do so . Located near a mall. So was able to get some gifts for family.

Room Tip: Get a rate with wifi included
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  • Stayed April 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank JVGermar_MD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darren M, General Manager at Grand InterContinental Seoul Parnas, responded to this review, May 19, 2013
Dear Guest,

Thank you for your recent favourable review of your stay with us here in Seoul, much appreciated.

Our location is really second to none and with so many local attractions, many within walking distance and all easily accessible, our hotel truly is a great place to base yourself whilst here in Seoul.

I am very pleased to read that you enjoyed your stay, thank you once again for your feedback and we hope to be able to welcome you back to the Grand InterContinental Seoul Parnas sometime in the near future.

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Munich, Germany
Level Contributor
47 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed May 7, 2013

I travel to Seoul about 4 to 5 times in a year and typically stay at the Grand Intercontinental Seoul Parnas in Gangnam. Its an older hotel, but one of the best in Seoul. The rooms are big and the service is great. Plus if your office happens to be in Gangnam, then this is one of the best hotel for you to stay in. I usually have a great experience staying in this hotel, but my current trip (I am in Seoul right now!) has been not so great. The hotel is under renovation and hence I would recommend that you stay away from staying here for the next 9 months.

Room Tip: The rooms are good and big. Although a bit dated and that is why they are renovating the rooms.
See more room tips
  • Stayed May 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Ranjit1009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darren M, General Manager at Grand InterContinental Seoul Parnas, responded to this review, May 8, 2013
Dear Guest,

Thank you for your recent review of your stay with us here in Seoul, much appreciated.

I am pleased that on your many and regular visits to Seoul you choose our hotel and thank you for highlighting the many great services and attention to detail all of our team members provide as I am always very pleased and proud when our team deliver so well.

Our location is really second to none and with so many local attractions, many within walking distance and all easily accessible, our hotel truly is a great place to base yourself whilst here in Seoul.

As you have highlighted, In our ongoing endeavour to provide our customers with a higher level of service and enhanced facilities, some areas of our hotel are currently in the midst of remodelling works however our hotel will continue to open and operate as normal with further details if required being available on our website.

Our sister InterContinental Seoul, Coex located just 10 minutes walk from the Grand InterContinental Seoul Parnas offers the same high level of services and facilities and would love to welcome you during your next stay should you feel inconvenienced by the remodelling works at the Grand.

Thank you once again for your great comments and we look forward to welcoming you back to our hotel sometime in the near future.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kosice, Slovakia
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed May 3, 2013

+
Been here twice and the hotel was perfect on both occasions. The rooms are kept perfectly clean, personnel is 5*, breakfast selection endless. and what a lobby with live jazz music - but expect sky-hi prices. great location in Coex mall with hundreds of restaurants. concierge really helpful.
-
We were a big group and were ordering the rooms in advance (and prepaid) and they did not let us know that the fitness center and swimming pool will be closed. That was a very cheep move and they only offered (after we arrived) a swimming pool in other hotel. no other compensation or proposal.

Overall, great experience again

  • Stayed April 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank tommygun82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darren M, General Manager at Grand InterContinental Seoul Parnas, responded to this review, May 6, 2013
Dear Tommy,

Thank you for your recent positive feedback on our hotel, much appreciated.
I am always very proud and pleased when our guests highlight our team members and the impact they have had on their stay and even more-so when it is on more than one occasion.

As you have highlighted, In our ongoing endeavour to provide our customers with a higher level of service and enhanced facilities, some areas of our hotel are currently in the midst of remodelling works however our hotel will continue to open and operate as normal with further details if required being available on our website.

My apologies for us not getting in touch with you prior to your stay and advising of the updates in the schedule and therefore you not having access to our swimming pool and sauna areas.
I hope you did still get to use our temporary fitness room that we have set up exclusively for our in-house guests during your stay..!

​I am very pleased you enjoyed your stay, thank you once again for your feedback and we hope to be able to welcome you back again and again to the Grand InterContinental Seoul Parnas sometime in the near future.

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berkshire
Level Contributor
62 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed May 2, 2013

Great business hotel. Has everything you need and well located. Nice spacious rooms and excellent staff. Lots of bars and restautrants nearby if you need them. Just started some renovations to public areas so hotel's food offerings come up a little short hence only a 4 but that is the only reason. Not cheap but hotels in Seoul arn't cheap!

  • Stayed April 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BigSteve_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darren M, General Manager at Grand InterContinental Seoul Parnas, responded to this review, May 3, 2013
Dear Steve,

Thank you for your recent review and favourable comments on our hotel, much appreciated.​

As you have highlighted, In our ongoing endeavor to provide our customers with a higher level of service and enhanced facilities, some areas of our hotel are currently in the midst of remodelling works however our hotel will continue to open and operate as normal with further details if required being available on our website.

We will continue to operate our all day dining restaurant, our Japanese restaurant Hakone and our bakery/deli however the hotel is surrounded by many restaurants and bars which will still give people many choices before our new outlets open at the end of January.

​I am very pleased you enjoyed your stay, thank you once again for your feedback and we hope to be able to welcome you back to the Grand InterContinental Seoul Parnas sometime in the near future.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kobe, Japan
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed April 30, 2013 via mobile

Located in Gangnam area, a wealthy areas of Seoul. The hotel is excellent service with 5 stars standard. It basement connect to the under ground shopping center of Seoul and linked to Metro system which you can go every where without walk up the street.

  • Stayed January 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kaito2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darren M, General Manager at Grand InterContinental Seoul Parnas, responded to this review, May 2, 2013
Dear Kaito-san,

Thank you for your recent review and positive comments about our hotel, much appreciated.

As you have highlighted our location is a great asset and certainly makes for a great base to explore the many areas of Seoul.

Gangnam of course is now one of the most well known places within Seoul if not the world thanks to a certain recent song....and you certainly are in the best location when choosing our hotel.

Thanks again for your comments and we look forward to welcoming you back to the hotel in the near future.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand InterContinental Seoul Parnas

Property: Grand InterContinental Seoul Parnas
Address: 521, Teheran-ro, Gangnam-gu, Seoul 06164, South Korea
Phone Number:
Location: South Korea > Seoul > Samseongdong / COEX
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Business Hotel in Seoul
#22 Luxury Hotel in Seoul
#26 Romantic Hotel in Seoul
#36 Family Hotel in Seoul
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Grand InterContinental Seoul Parnas 5*
Number of rooms: 517
Official Description (provided by the hotel):
Located in the heart of Seoul, the Grand InterContinental Seoul Parnas is an ideal place for business travellers thanks to the hotel's proximity to KWTC, COEX, CALT, DFS, department stores and theaters. Operating with 517 spacious rooms, the hotel has completed a 10 month project of lobby, restaurants and banquet halls to look more glamorous. The new Grand Ballroom, the largest and the most updated in Korea is perfect for any event, while exquisite cuisines await you in all five hotel restaurants. ... more   less 
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Also Known As:
Grand Intercontinental Seoul Parnas Hotel Seoul
Intercontinental Seoul

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