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Grand Hyatt Seoul Hotel

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Traveler (346)
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About

#98 of 511 hotels in Seoul
Location
4.5
Cleanliness
4.4
Service
4.3
Value
3.9
2023 Travelers' Choice Best of the Best
This Seoul hotel is the ideal place to discover the vibrant culture and beauty of South Korea. Our recently renovated rooms and suites invoke a new standard of luxury coupled with the unparalleled convenience of being just minutes from downtown Seoul, Myeongdong and Itaewon. This spectacular urban retreat is a perfect destination for corporate travel, family vacations or conference gatherings with the Han River and Mount Namsan as your backdrop, making every moment extraordinary.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Airport transportation
Business Center with Internet Access
Paid public parking on-site
Wifi
Hot tub
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Poolside bar
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
On-demand movies
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Mountain View
Park View
Languages Spoken
Korean

Location

322 Sowol-ro, Yongsan-gu, Seoul 04347 South Korea
Name/address in local language
Grand Hyatt Seoul Hotel
4.0
4.0 of 5 bubbles1,582 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Grand Hyatt Seoul Hotel, celebrated for its cleanliness and elegant ambiance, provides guests with a luxurious stay underscored by grandeur and live music. Although the rooms are often described as somewhat small and dated, they are nonetheless appreciated for their cleanliness and captivating city views. Service at the hotel generally garners high marks for being professional and attentive, although there have been occasional lapses. Its prime location offers stunning views and easy access to local attractions, but some guests note accessibility concerns. The hotel's amenities, including a comprehensive gym and diverse dining options, are well-regarded, though not without critique regarding room for enhancement. However, unexpected charges and steep prices have led to some dissatisfaction concerning value for money.
Location
Central
Atmosphere
Elegant
Rooms
Cramped
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Lavish
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Jean-BaptisteCol wrote a review Yesterday
Los Angeles, California11 contributions24 helpful votes
A surprisingly grand hotel with a dramatic lobby area and beautiful rooms, this hotel was a pleasure. The food was good--if way overpriced--, the ambiance was great, the breakfast amazing, and the view of the mountain was memorable. The rooms are a tad too small and lacking bathtubs. But the decor was just fabulous. The mini bar and amenities could be nicer. Service was fabulous!!!!
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
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Rooms
Location
Cleanliness
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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SL wrote a review Aug 2022
2 contributions2 helpful votes
Hotel's Favorite
This was my first time staying at a Hyatt property and you guys exceeded my expectations. I initially reserved another five-star hotel with an outdoor pool in the city, but during the pre-arrival process, I felt that they were not so welcoming and accommodating, hence I tried your hotel. And I can honestly say I am glad I did! A big shout out to So-Yi, Jacob, and Ian (especially So-Yi), who were so patient with all my pre-arrival questions and answered them so kindly. I was there with my niece to celebrate her 12th birthday and you made such an impression. She even said numerous times that everyone she encountered was so kind. So, THANK YOU from the bottom of my heart. You all made our stay very enjoyable and, especially, you made my niece feel special.
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Peter Hildebrand, General Manager at Grand Hyatt Seoul Hotel
Responded Aug 29, 2022
Dear sl56789 Thank you for taking the time to share your experience of Grand Hyatt Seoul which I am sure will be helpful for the Tripadvisor community. I am thrilled to learn that you your niece enjoyed her 12th birthday with us so much! The team was also delighted to receive such an enthusiastic endorsement of the hotel service - these kinds of reviews are truly rewarding for them. Your special mention about the So-Yi, Jacob and Ian (especially So-Yi!) are greatly appreciated and our entire team is delighted to know the service you received exceeded your expectations. Your patronage is extremely valuable to us and we will continue to look for ways to improve. Sincerely, Peter Hildebrand General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Annadel A wrote a review Mar 17
3 contributions
The Grand Hyatt Seoul Hotel was much better than I expected. My room was comfortable and the hotel staff members were very friendly and attentive. The hotel is within walking distance to bus stops, and taxis were readily available as well. The hotel is in a very quiet and beautiful area of Seoul but only a buss ride away from all of Seoul’s main attractions. I will definitely stay at the Grand Hyatt again.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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seanmvca wrote a review Mar 12
3 contributions
For March 2024 stay. Temperature control did not work. Property says this is by design during winter months. However, the temperature was so exceptionally warm that it was not possible to sleep in the evenings. With no windows available to be open, I had to request a fan. This is very confusing as the AC for the general areas including hallways was working. I had to keep my door open to get the AC air in.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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pchiang08 wrote a review Mar 11
Arcadia, California4 contributions4 helpful votes
First time in Seoul and the accommodation did not disappoint. I have Explorist status and I booked through AMEX FHR so I got free breakfast, early check in, and I could have had 4pm checkout but didn’t need it since my flight left early. The breakfast buffet was excellent. It had a mix of western and Korean cuisine. I especially indulged myself on the brisket bone broth soup and abalone porridge. They also have live cooking for omelettes and noodles, which looks excellent but I didn’t partake in it since I liked the Korean section better. The room was what I expected. Room is clean and had comfy beds. I had the most basic room type so just a king bed and bathroom. A little small honestly but wasn’t in the room much anyways so doesn’t matter. Location-wise, it might not be the most convenient compared to other hotels but it’s not bad at all. It takes about 10 minutes to walk to Itaewon station. There are also bus stops located right outside the hotel. FYI, the airport K Limousine bus literally stops right at the hotel lobby so the airport transportation is very convenient. All staff also speak at least conversational English so no worries for foreign guest! All in all a 5/5 hotel for a Grand Hyatt.
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Date of stay: March 2024Trip type: Traveled as a couple
Room Tip: Be prepared to walk a lot if you are planning to use the subways. A good work out though!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Nick E wrote a review Mar 10
Perth, Australia79 contributions72 helpful votes
Very pleasant stay! Rooms are well equipped and well appointed. Beds and pillows are comfy. Block out blinds are awesome and 100% effective. Good sized bathroom and shower. Reliable and fast internet in the room, had no issue with Netflix etc. Room service menu is the best and very fast service too. Room Service favorites, The Grand Breakfast is superb value, and if you want a sweet treat, then do not miss the Apple crumble cheese cake with salted caramel sauce and vanilla ice cream... OMG delicious!! Hotel is huge, with lots of food offerings. The evening buffet in the Terrace Restaurant is not cheap, but the food is sensational. Staff and concierges are all lovely sand very helpful. Overall, a really nice stay!
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from On Duty Manager, 게스트 서비스/프런트 오피스 at Grand Hyatt Seoul Hotel
Responded 1 week ago
Dear Nick E, Thank you for taking the time to share your experience at Grand Hyatt Seoul. It is a great pleasure to know that our entire team gave you warm and attentive service. We are very proud of them, and your note is a great source of encouragement. Our dedicated team always strive to provide the best experience to our guests. We would like to thank you for your loyalty, and we cannot wait to serve you soon again. Kind regards, Peter Hildebrand General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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HOBEOM C wrote a review Mar 8
1 contribution1 helpful vote
Thank you Daniel Jang. Check in staff was really kind:) The room condition and view was good. Gym and pool was nice. Wonderful exprience in Grand Hyatt Seoul. Close with Itewon best place to play.😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊
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Date of stay: March 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from On Duty Manager, 게스트 서비스/프런트 오피스 at Grand Hyatt Seoul Hotel
Responded 1 week ago
Dear HOBEOM C, Thank you for your kind feedback! We're thrilled to hear that you had a wonderful experience at Grand Hyatt Seoul. We're glad you found our check-in staff Daniel to be welcoming and that you enjoyed the room condition, view, gym, and pool facilities. Our proximity to Itaewon indeed offers great opportunities for exploration. We hope to welcome you back soon for another memorable stay! Kind regards, Peter Hildebrand General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Deborah C wrote a review Mar 6
Los Angeles, California13 contributions
The bathrooms are so small that your leg hits the toilet while standing at the sink. The beds were rock hard and my back ached in the morning. Rooms are way too small. I had stayed at the SHILLA for 7 nights and extended the trip for a night during the national holiday. The SHILLA was full so we changed to the Grand Hyatt for our final night. It was very disappointing and very uncomfortable
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from On Duty Manager, 게스트 서비스/프런트 오피스 at Grand Hyatt Seoul Hotel
Responded 1 week ago
Dear Deborah C, We sincerely apologize for the discomfort you experienced during your recent stay at Grand Hyatt. Your feedback about the bathrooms, bed and room size is deeply concerning to us. Please know that we take your comments seriously and will address these issues to improve our guests' experiences. We regret that we did not meet your expectations and apologize for any inconvenience caused. We appreciate your valuable feedback, and we hope to have the opportunity to welcome you back for a much-improved stay in the future. Kind regards, Peter Hildebrand General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Johnny S wrote a review Mar 5
Houston, Texas6 contributions
+1
First time staying at Grand Hyatt Seoul and it won’t be my last. All the staff are very helpful and want to insure that all their guests are taken care of. Lia in the club lounge took care of my needs with the upmost care and respect. The hotel it self sits on top of a hill and the views are spectacular! The rooms are large and feature blackout blinds which helped me sleep. Woke up thinking it was still early morning but it was 10am. Room service and the Terrace restaurant Buffett feautre great food!
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Date of stay: March 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from On Duty Manager, 게스트 서비스/프런트 오피스 at Grand Hyatt Seoul Hotel
Responded 1 week ago
Dear Johnny S, Thank you for choosing Grand Hyatt Seoul for your stay. We are thrilled to hear that you had a memorable experience with us and that our staff, especially Lia in the club lounge, provided exceptional service. We appreciate your kind words about our stunning views, spacious rooms, and delicious dining options. We look forward to welcoming you back for another stay in future. Kind regards, Peter Hildebrand General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ninasadventures2022 wrote a review Mar 4
Louisville, Kentucky9 contributions2 helpful votes
Great hotel. Lovely staff. Excellent service. Not very close to public transportation as it is on top of a hill but taxis are plentiful and affordable. About 10-20 minutes away to most of the main areas of interest for tourists visiting Seoul.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from On Duty Manager, 게스트 서비스/프런트 오피스 at Grand Hyatt Seoul Hotel
Responded 1 week ago
Dear ninasadventures2022, Thank you for your kind words and feedback! We're delighted to hear that you enjoyed your stay with us. Our team is dedicated to providing ever-higher levels of service so we're glad to hear of your satisfaction. We hope to welcome you back soon! Kind regards, Peter Hildebrand General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$239 - $345 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hyatt seoul hotel seoul, seoul grand hyatt, hyatt seoul, seoul hyatt
LOCATION
South KoreaSeoulYongsan-gu / Hannam-dong
NUMBER OF ROOMS
615
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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GRAND HYATT SEOUL HOTEL - Updated 2024 Prices & Reviews (South Korea)

Frequently Asked Questions about Grand Hyatt Seoul Hotel
Which popular attractions are close to Grand Hyatt Seoul Hotel?
Nearby attractions include Leeum Art Museum (0.2 miles), Blue Square (0.3 miles), and Yongsan Art & Craft Center (0.3 miles).
What are some of the property amenities at Grand Hyatt Seoul Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Grand Hyatt Seoul Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hyatt Seoul Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Grand Hyatt Seoul Hotel?
Yes, paid public parking on-site and valet parking are available to guests.
What are some restaurants close to Grand Hyatt Seoul Hotel?
Conveniently located restaurants include Parc, Passion 5, and Pizzeria d' Buzza.
Are there opportunities to exercise at Grand Hyatt Seoul Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Grand Hyatt Seoul Hotel have airport transportation?
Yes, Grand Hyatt Seoul Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Hyatt Seoul Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hyatt Seoul Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Grand Hyatt Seoul Hotel?
Many travelers enjoy visiting Gyeongbokgung Palace (2.9 miles), Changdeokgung Palace (2.7 miles), and Deoksugung (2.2 miles).