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The Westin Chosun Seoul
Ranked #23 of 474 Hotels in Seoul
Certificate of Excellence
Hong Kong, China
Level Contributor
71 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“no complaints at all!”
5 of 5 bubbles Reviewed October 2, 2012

we stayed for 3n4d. the KAL limo stops right outside the hotel. checkin was super quick. overall, i have nothing bad to say for this hotel. location is great, very centrally located in myeongdong with lotte just round the corner.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank goozooviator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billy서울, Front Office Manager at The Westin Chosun Seoul, responded to this review, October 16, 2012
Thank you so much for your compliment. And we, all our Westin Chosun, Seoul, associates are truly welcoming you back again.

Douglas Kim / Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,088 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (198)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
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  • Swedish first
  • Turkish first
  • Any
English first
Singapore
Level Contributor
97 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 bubbles Reviewed September 27, 2012 via mobile

This hotel has gone through major renovations. The lobby looks fantastic and it has additional facilities. Although it predominantly caters for business travellers, it is also suitable for tourists.
I had arranged for an airport pick up - the hotel rep met me after customs checked me in at the airport and whisked me through to the waiting car. Fantastic service. Very luxurious ride in as there is no tipping culture, the driver didn't engage in idle chatter. Bottles of Evian were a very nice touch.
The rooms may look a bit tired as I don't think they have been renovated. The shower and bath are still combined. The bathroom amenities are rather basic. There is an iron and ironing board in the room. A major plus as the last think you need early in the morning isntonhave to call for them and wait for delivery.
Breakfast is expensive it cost me over $40. Do yourself a favour and just pop down to the Starbucks in front of the hotel. The restaurant 9th Gate should not be missed. The Korean beef is devine.

Stayed September 2012, traveled on business
Helpful?
Thank thesaint9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billy서울, Front Office Manager at The Westin Chosun Seoul, responded to this review, October 16, 2012
Thank you so much for your constructive comments, and we, all our Westin Chosun, Seoul, associates would truly welcome you back again.

And we would like to extend our sincere apology for the shortcomings you experienced with.
The price of breakfast you mentioned has been copied to our concerned department heads, and also thank for your compliment to our 9th Gate restaurant at the hotel lobby.

Your comments about the status of room also have been shared with our renewal TF members and corrective actions will be made.

Your comments have been much appreciated, and hopefully, we are looking forward to seeing you again.

Douglas Kim / Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
SINGAPORE
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed September 26, 2012

enjoyed my stay here. it had everything.. and a great view of the famous Haendai(i hope i got the spelling right) beach....
i tried the korean traditional room... i had no issues with it and loved the experience

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SSSSingapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hastings, United Kingdom
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed September 24, 2012

My wife & I have just arrived back from a plesent 7 night stay in the Westin Chosun Hotel Soeul
The reason for our visit was our son & his wife are working in Seoul ,we were very surprised with Seoul, it is one of the most modern cities we have visited, with plenty to see & do and the shopping is out of this world from small friendly shops to very large shopping mails,every where is clean there is no rubbish left around
We stayed in one of the Westings deluxe club room with a lovely large bed and beautiful shower area ,The club evening nibbles & drinks were plentiful with 6 types of wine and a good selection of nibbles plenty of beers & sprits.
The views from the windows was one of the best anywhere and the hotel is within 300 meters of the shopping area, We liked Seoul so much that we are going to book up for next year.

Room Tip: Book a club room and enjoy the evening snacks, we had a corner room which had windows on 2 sides
See more room tips
  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank plover11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billy서울, Front Office Manager at The Westin Chosun Seoul, responded to this review, October 16, 2012
Thank you so much for your compliment. And we, all our Westin Chosun, Seoul, associates are truly welcoming you back again.

Douglas Kim / Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
LA
Level Contributor
153 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
3 of 5 bubbles Reviewed September 22, 2012

Check in: Requested a King bed, Non-Smoking. No King available at check in and was upgraded to a suite with Queen and Single.

Room: The suite was 2 rooms and large entry (Wasted space). The ~15' x 15' bedroom had queen and single bed - not the heavenly beads - just simple good quality. 36" TV... nothing special.

Living Room: A dull, smallish sofa with two chairs on one end and glass desk with fax and chair on the other - TV in the middle - very sparse decoration / furnishings. Looked like IKEA for hotels design - really a waste of space. Decor is dated.

Bathroom: Shower + Separate Tube, "Star-Trek style toilet - too close to shower - so cramped. Blow dryer, Iron Board in closet, safe etc. Ample closet space.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BeachMax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billy서울, Front Office Manager at The Westin Chosun Seoul, responded to this review, October 16, 2012
Thank you for your constructive comments and all your comments has been copied to the concerned department heads. At the time of renovation for the guest rooms we will definitely consider and reflect your precious feedback to us.

Thank you again for your bringing these matters to our attention, and we, all our Westin Chosun, Seoul, associates will truly welcome you back again.

Douglas Kim / Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
134 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
5 of 5 bubbles Reviewed September 21, 2012

Great location for exploring the sights, visiting the Palaces, wandering around Bukchon, department stores, etc.

This feels like a 5 star hotel from the minute you enter

The room was a good size, space for a sofa as well as all the other usual pieces. Rooms looked like they had been refurbished not too long ago.
Room service was very quick and friendly which made up for the restaurants closing relatively early - I was turned away at 9.30!

Staff were all extremely helpful and the concierge desk stood out as particularly good.

Also a stop for one of the airport buses. The doorman knew the buses were re-routed to the the end of the street when I was awaiting my pick-up for the return journey and not only redirected me but carried my bags there.

Room Tip: I think all rooms are probably good in this hotel
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  • Stayed September 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Skatexplorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billy서울, Front Office Manager at The Westin Chosun Seoul, responded to this review, October 16, 2012
Thank you very much for your constructive comments regarding your stay with us.
All your comments have been shared with the concerned department heads, and corrective actions for not enjoying your food at 9. 30 pm at our restaurant have been addressed to accommodate at that time as you predicted.

And thank you again for your brining these matters to our attention, and we, all our Westin Chosun, Seoul, associates will truly welcome you again.

Douglas Kim / Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
B
Level Contributor
218 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 bubbles Reviewed September 16, 2012 via mobile

Great hotel in Seoul, perfectly located, fantastic service. Just arrived this afternoon, great limousine at airport, only 45m drive, very smoove, then great reception. Executive floor is worth trying, full especially after 7pm, they should allow you one guest though. Perfectly located with walking distance from many small restaurants typical of Seoul and beautiful temples to admire. Thank you Westin, looks like a great stay ahead

Stayed September 2012, traveled on business
Helpful?
Thank Christophe M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billy서울, Front Office Manager at The Westin Chosun Seoul, responded to this review, October 16, 2012
Thank you so much for your constructive comments, and we, all our Westin Chosun, Seoul, associates would truly welcome you back, and are more than happy to arrange all your requests from restaurant information and reservation to call normal taxi not the black one.

Thank you again for your reviewing your stay with us.

Douglas Kim / Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Chosun Seoul

Property: The Westin Chosun Seoul
Address: 106 Sogong-Ro, Jung-Gu, Seoul 04533, South Korea
Phone Number:
Location: South Korea > Seoul
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Seoul
#5 Family Hotel in Seoul
#10 Spa Hotel in Seoul
#16 Business Hotel in Seoul
#19 Luxury Hotel in Seoul
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Westin Chosun Seoul 5*
Number of rooms: 462
Official Description (provided by the hotel):
Situated in the heart of Seoul's main business and shopping district, the Westin Chosun Seoul is within easy walking distance of major embassies, banks, commercial and government offices, as well as national museums, historic palaces and local markets. 462 Spacious rooms, including 40suites, are exceptionally furnished with every modern amenity. Advanced features include Westin's signature Heavenly Bed, anti-allergy carpet, premium espresso coffee machine, LED TV with Internet, oversized beds, individually controlled air-conditioning, refrigerator, mini bar, in-room electronic safe, full-size writing desk with office task chair, and voice mail. • Institutional Investor - World's Top 100 Hotels (4 consecutive years) • Asiamoney - Best Hotel in Seoul (3 consecutive years) • Travel +Leisure - World's Best 500 Hotels • Conde Nast Travel - Best Hotel in Seoul • Smart Travel Asia - Asia' Top 25 Business Hotels (5 consecutive years) ... more   less 
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Also Known As:
The Westin Chosun Seoul Hotel Seoul
Westin Chosun Hotel Seoul
Westin Seoul
Seoul Westin

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