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“Decent 4-star hotel”

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Novotel Ambassador Seoul Gangnam
Ranked #26 of 504 Hotels in Seoul
Certificate of Excellence
Reviewed December 13, 2013

The Novotel is located in the now world famous Gangnam district, right next to the Ritz-Carlton. Both exterior and interior aren't anything fancy, but not ugly either. This is a good standard, no frills hotel in a good location. Rooms are of acceptable size, decently furnished, and have everything you need. No issues with the service either. The breakfast buffet is huge.

If you are looking for decent Seoul accommodation at reasonable rates, the Novotel is a good choice.

  • Stayed: December 2013, traveled on business
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Thank Michael-Traveller-JP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSeoulGN, General Manager at Novotel Ambassador Seoul Gangnam, responded to this reviewResponded December 17, 2013

Dear Michael-Traveller-JP ,

We look forward to welcoming you back.

Mike Brown
General Manager

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548 - 554 of 1,519 reviews

Reviewed December 11, 2013

Good location in a busy area, cool restaurants in the backstreets (avoid the ones from the hotel, either expensive for the Japanese, or not great for the main one), good for mixing with sophisticated and wealthy Korean youth in the main street nearby. Rooms are spacious with an excellent quality/price ratio. I was staying in a premium business room which is worth it to benefit from free internet, breakfast, separate check-in...Top floors offers nice views on a city however not that nice!

Room Tip: Pick top floor from the business rooms
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  • Stayed: November 2013, traveled on business
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Thank GrandBruno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSeoulGN, General Manager at Novotel Ambassador Seoul Gangnam, responded to this reviewResponded December 12, 2013

Dear GrandBruno ,

I agree staying on the top floor or premier levels does offer great value for money. Shunmi is the signature restaurant of the hotel specialising in Japanese Korean Fussion in a beautiful setting using premium ingredients and boosting superb service... and yes the price is reflecive however, a buffet is on offer for Sat/Sun Lunch & Dinner.

Mike Brown
General Manager

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Reviewed December 8, 2013

The best executive lounge for the kindness of the staff, the quality and variety of the food. Of course, I appreciated the room and its amenities. The morning shuttle to the main business area is also so convenient !

Room Tip: Look for the room facing South, a lot quieter
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  • Stayed: December 2013, traveled on business
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Review collected in partnership with this hotel
Thank GuillesseTripAd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSeoulGN, General Manager at Novotel Ambassador Seoul Gangnam, responded to this reviewResponded December 9, 2013

Dear GuillesseTripAd ,

Thank you for your kind words about our Premier level team.. They are well trained but better still very nice people.

Mike Brown
General Manager

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Reviewed December 7, 2013

I stayed in this hotel 8 nights. The whole stay was very pleasant. When entering the breakfast restaurant you were always greeted with a big smile. There was such a vast variety of different choices for breakfast ranging from miso soup to chocolate fountain. You could always find something new. And if you couldn't there were a line of chefs to fulfill your requests. The room was great although you could see that it was slightly worn out, but not much. The gym was modern and had all equipment you needed for a nice exercise, the spa area was huge.

The location is excellent, only a short walk from Gangnam station so you are within minutes of the restaurants, shops and offices.

The service is excellent, noteworthy are the bell boys and the reception staff. They are the business cards of the hotel and they all made you feel respected and welcome.

I wouldn't hesitate to choose Novotel again.

  • Stayed: November 2013, traveled on business
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Thank pepics
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSeoulGN, General Manager at Novotel Ambassador Seoul Gangnam, responded to this reviewResponded December 8, 2013

Dear pepics ,

Business Cards.. Is a great term, and we are fortunate to have recruited well and trained extensively. We look forward to welcoming you back.

Mike Brown
General Manager

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Reviewed December 5, 2013

Am staying here since 3rd Dec 2013 for 4 nights The staff at check in / concierge / house keeping are all very efficient and friendly . Instead of calling separate nos. all I had to do was call just one no "0" to get most of the work done..

Convenient location is a plus...

Will definitely stay here on my future visits.

Parimal B. Shah

Room Tip: Stay on the higher floors
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  • Stayed: December 2013, traveled on business
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2  Thank PBSHAH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSeoulGN, General Manager at Novotel Ambassador Seoul Gangnam, responded to this reviewResponded December 8, 2013

Dear PBSHAH ,


Great to hear the benefits of our "Service Central".. Dial "0" for all requirements was appreciated.. I will let the team know.

Mike Brown
General Manager

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Reviewed December 4, 2013

Good service and big smile. And the food is so delicious and hope I can stay there more days.

Besides, the location is very good. You can eat different type food nearby the hotel, It will take 10 min walk max. Of course, it is easy for you to take the shuttle bus from the airport to the hotel.

What I can say, it is good to visit as long as the budget is enough. I found a lots of korea men staying at the SPA though I don't use it by myself.

The only thing I will suggest is to have the welcome fruit to all of the guests. It will be better.
More, if possible, to have higher speed internet will be great. The speed is enough but still hope to be higher and higher.

Room Tip: Higher floors will be better
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  • Stayed: December 2013, traveled on business
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Review collected in partnership with this hotel
1  Thank Andy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSeoulGN, General Manager at Novotel Ambassador Seoul Gangnam, responded to this reviewResponded December 8, 2013

Dear Andy H ,

Good and friendly service, Delicious food, Great location in the heart of the upcoming restaurant and shopping area of Gangnam. Easy to access by shuttle directly from airport. All good reasons to return and we look forward to welcoming you back.

Mike Brown
General Manager

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Reviewed November 20, 2013

I was very much impressed overall. Great location in Seoul. Front Desk staff were very friendly. Beautiful decor throughout the hotel. Room was impeccable. I stayed on the 12th floor which had an amazing panaramic view of the city. Enjoyed my stay 100%. I hope to return soon.

  • Stayed: September 2013, traveled solo
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1  Thank CherylLandon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSeoulGN, General Manager at Novotel Ambassador Seoul Gangnam, responded to this reviewResponded November 26, 2013

Dear CherylLandon,

We look forward to welcoming you back.

Mike Brown
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Ambassador Seoul Gangnam

Address: 130, Bongeunsa-ro, Gangnam-gu, Seoul 06124, South Korea
Phone Number:
Location: South Korea > Seoul > Gangnam / Nonhyeon / Yeoksam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Family Hotel in Seoul
#17 Luxury Hotel in Seoul
#21 Business Hotel in Seoul
#23 Romantic Hotel in Seoul
Price Range: $148 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Novotel Ambassador Seoul Gangnam 5*
Number of rooms: 332
Official Description (provided by the hotel):
Located in the heart of the fashionable shopping and restaurant district of Gangnam, near COEX, and close to transportation hubs. The hotel offers 332 rooms including new renovated Superior & Premier Executive Floor rooms in high quality of design standards and complimentary WIFI access, a mix of modern and classic dining and entertaining choices together with a state of the art "Inbalance" fitness centre, which has a heated indoor swimming pool, sauna and golf range to relax. ... more   less 
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Also Known As:
Novotel Ambassador Gangnam Seoul Hotel Seoul
Novotel Seoul
Accor Ambassador Gangnam Seoul
Seoul Novotel

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