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“I am from korea and dont stay here if it is for biz or you have any acquaunts in kr.” 2 of 5 bubbles
Review of Novotel Ambassador Seoul Gangnam

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Novotel Ambassador Seoul Gangnam
Ranked #29 of 468 Hotels in Seoul
Certificate of Excellence
Seoul, South Korea
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“I am from korea and dont stay here if it is for biz or you have any acquaunts in kr.”
2 of 5 bubbles Reviewed September 10, 2013

Our company often have business visitor from oversea thus, we need to hire room often and they often stayed in this hotel. This time, we had 8 guest and hired 5 rooms, thus, we had to take van. However, this hotel charged for parking for 1 car of our company.

They recently changed policy and charging guests for parking.

Thus, if you have friends or biz partner to help you visiting seoul, don't stay here. With expensive parking fee, you can stay at better hotel.

  • Stayed September 2013
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Sungjoon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSeoulGN, General Manager at Novotel Ambassador Seoul Gangnam, responded to this review, September 24, 2013
Dear Sungjoon C,

Whilst I empathise with your confussion that we are now changing for carparking, it was a necessary action to limit long stay parking. As a regular booker of our hotel I would be happy to discuss parking arrangement with you. Mike Brown.. mbrown@ambatel.com

Mike Brown
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,354 reviews from our community

Traveler rating
    569
    610
    131
    29
    15
See reviews for
229
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633
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (133)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
New York City, New York
1 review
2 of 5 bubbles Reviewed September 10, 2013

The hotel is decent enough. However, the room I was given smelled very strongly of some sort of cologne/perfume and smoke. The towels and bathroom reek of smoke. I asked to change rooms but there are no rooms left because they are entirely booked so told I would be given a room change tomorrow. That's great, but in the meantime I'm stuck for the night coughing and hope my stuff doesn't smell when I leave. Beware if you have asthma like I do.

Stayed September 2013, traveled with family
Helpful?
Thank A M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSeoulGN, General Manager at Novotel Ambassador Seoul Gangnam, responded to this review, September 24, 2013
Dear A M ,

My apologies, it is so important that this or any request is communicated to our team at reservation stage. In a busy hotel we can't always assure guest of getting the room they want on check in.

Mike Brown
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, Oregon
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed September 8, 2013

A good predictable brand, like McDonalds or Ikea, no matter where you are in the world, you know what you are going to get. Rooms are clean and the staff is Korean efficient and helpful. Location is great, and compared to the other major hotels in the Hannam (south of the river) area, it's just a little bit cheaper ($250/night, or so). Location is great. At night, walk along the side streets (Teheran-ro Gil 1 and 2) running parallel to Gangnam Dae Ro for lots of food choices and great people watching. If you are looking for something light to eat (something other than meat BBQ), explore the side streets and look for dumpling and soup restaurants. Can't really go wrong with any restaurant that displays the "recommended" sign on the front door (white and blue sign with a white flower). The area is extremely safe, so try exploring behind the hotel for some surprisingly hip (and quiet) little boutiques and cafes serving interesting "fusion" dishes. Don't be shy to stop a young person and ask questions, most people will welcome the chance to practice english.

Room Tip: Ask for a high room on the left side of the hotel. Right side of the hotel is exposed to the entran...
See more room tips
  • Stayed September 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Nat55nat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSeoulGN, General Manager at Novotel Ambassador Seoul Gangnam, responded to this review, September 12, 2013
Dear Nat55nat ,

Not my preferred analogy but I do appreciate the sentiment and above all you enjoyed the experience. We look forward to welcoming you back.

Mike Brown
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Simmern, Germany
Level Contributor
54 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed August 29, 2013

I enjoyed a very pleasant stay at Novotel Ambassador while I was in Seoul. I have stayed here before long time ago, but since prices had gone-up I had gone for more economical options. However, being letdown twice in other hotels in Seoul recently, I gave Novotel Ambassador another try.

The hotel is located with the Gangnam CBD. Very good access by KAL limousine bus from the airport (stop directly infront of the hotel).

Rooms, lobby and common areas are clean and tidy. Breakfast Buffet at The Suqare was great (although not that cheap). Also tried the "Bistro" on the lobby level, which served great food.

Service was attentative, polite and prompt at all time.

Very happy with my stay and definately will return.

  • Stayed August 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Frequent_Traveler_DE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSeoulGN, General Manager at Novotel Ambassador Seoul Gangnam, responded to this review, September 1, 2013
Dear Frequent_Traveler_DE ,

Great to hear we get you back staying with us again.. Look forward to welcoming you back.

Mike Brown
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Venice, Italy
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed August 25, 2013

I stayed here and everything just runs smoothly from the Airport pick up to the return to the Airport. Excellent rooms and comfort with ample bathrooms. Breakfast is just a delight and with a super efficent staff. On checking in I was offered free club membership which offers in room WI-Fi at zero cost. Normally one gets charged with out any consideration. Looking forward to returning. Life made easy !

Room Tip: No need to ask for anything in particular as they aim to please.
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  • Stayed August 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MARK O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSeoulGN, General Manager at Novotel Ambassador Seoul Gangnam, responded to this review, August 26, 2013
Dear MARK O,

Life made easy! That's our goal. Thanks for staying and so glad you had such a nice time.

Mike Brown
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Ambassador Seoul Gangnam

Property: Novotel Ambassador Seoul Gangnam
Address: 130, Bongeunsa-ro, Gangnam-gu, Seoul 06124, South Korea
Phone Number:
Location: South Korea > Seoul > Gangnam / Nonhyeon / Yeoksam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Family Hotel in Seoul
#21 Business Hotel in Seoul
#23 Luxury Hotel in Seoul
#23 Romantic Hotel in Seoul
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Novotel Ambassador Seoul Gangnam 5*
Number of rooms: 332
Official Description (provided by the hotel):
Located in the heart of the fashionable shopping and restaurant district of Gangnam, near COEX, and close to transportation hubs. The hotel offers 332 rooms including new renovated Superior & Premier Executive Floor rooms in high quality of design standards and complimentary WIFI access, a mix of modern and classic dining and entertaining choices together with a state of the art "Inbalance" fitness centre, which has a heated indoor swimming pool, sauna and golf range to relax. ... more   less 
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Also Known As:
Novotel Ambassador Gangnam Seoul Hotel Seoul
Novotel Seoul
Accor Ambassador Gangnam Seoul
Seoul Novotel

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