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“Excellent health club” 5 of 5 bubbles
Review of Novotel Ambassador Seoul Gangnam

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Novotel Ambassador Seoul Gangnam
Ranked #29 of 468 Hotels in Seoul
Certificate of Excellence
Ljubljana
Level Contributor
37 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Excellent health club”
5 of 5 bubbles Reviewed November 28, 2011

The hotel is very good. The location is a bit out of downtown Seoul, but the metro station is just 3 minutes away. I large shopping/entertainment street is just two blocks away.

From the airport you can reach hotel with Korean airlines bus (it will take an hour or so).

What I liked the most in this hotel was the health club. They have excellent indoor swimming pool, fitness center, indoor golf practice room, dancing hall and sauna. All the equipment is available (swimming cap, pants, T-shirt, even socks, toothpaste, moisturising cream,...).

Breakfast is good, variety of food is excellent - they even offer chocolate fondue :-)

Beware: lobby bar is very expensive...

Room Tip: Take superior floor room if you can - free shoe cleaning service included
See more room tips
  • Stayed November 2011, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Fragi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSeoulGN, General Manager at Novotel Ambassador Seoul Gangnam, responded to this review, December 8, 2011
Dear Fragi,

Glad you enjoyed the hotel especially the fitness centre. We hope to see you back soon.

Best regards,

Mike BROWN
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,354 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (133)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
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English first
A TripAdvisor Member
2 of 5 bubbles Reviewed November 28, 2011

Room had no aircon or airflow available ( brought fan). toilet position very cramped. tiles on bath broken. Internet slow and expensive. Laundry very expensive. Old tired hotel not up to my usual expectations of Accor Novotel or Sofitel.

  • Stayed November 2011, traveled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSeoulGN, General Manager at Novotel Ambassador Seoul Gangnam, responded to this review, December 8, 2011
Dear guest,

We are planning a refurbishment and Internet service is going to be replaced by upper version soon. Nowadays we renovate step by step for guest satistaction.

Best regards,

Mike BROWN
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Level Contributor
86 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed November 26, 2011

The bed was firm, good night's sleep. Rooms a bit tired looking. May be worth staying on exec floor as free breakfast included, fine if you don't want a massive breakfast. Air conditioning didn't work well and ended up opening window, only to shut them when road/construction noise woke me (even on very high floor).

  • Stayed November 2011, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank KatsUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSeoulGN, General Manager at Novotel Ambassador Seoul Gangnam, responded to this review, November 27, 2011
Dear KatsUk,

As part of an ongoing refurbishment plan we have started with the beds, then TVs and the next step will be the rooms and bathroom interiors. Thanks for your comment.

Best regards,

Mike BROWN
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jeddah, Saudi Arabia
1 review
4 of 5 bubbles Reviewed November 22, 2011

I must thank all staff for thier very good hospitality

  • Stayed November 2011, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Tarek K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSeoulGN, General Manager at Novotel Ambassador Seoul Gangnam, responded to this review, November 23, 2011
Dear Tarek K,

Rest assured I will pass on your comments to the team and thank you for taking the time as this is very inspirational to our team.

Best regards,

Mike BROWN
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phuket
Level Contributor
23 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed November 22, 2011

From the airport transfer to checkin to the cleanliness and comfort of the room - I am NEVER disappointed at the high level of service and attention to detail. Would like to especially mention the Team in the Hotel Restaurant.....not easy as a woman travelling alone on business to eat alone in a Hotel resturant generally......normally I am plonked in the middle of the restaurant and stared at....not so at this hotel.... my goodness the staff couldn't do enough to make my dining experience memorable...even the Chef was on MY SIDE of the buffet advising what was great and things I should try. The wait staff were fussing to ensure I was comfortable and had everything I needed. Well done Novotel Gangnam....... I will be back

  • Stayed November 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lisacooper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSeoulGN, General Manager at Novotel Ambassador Seoul Gangnam, responded to this review, November 23, 2011
Dear lisacooper,

Your view, as a women traveling alone will be of interest to many others in the same situation and is greatly appreciated by the team. Your room is ready and waiting for you on your next visit to Seuoul.

Best regards,

Mike BROWN
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia, United States
1 review
5 of 5 bubbles Reviewed November 21, 2011

Had a great stay here, as usual. Try to select a rate that includes breakfast (excellent!) and internet. Premier floors are great, staff is wonderful!

  • Stayed November 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cspiller1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSeoulGN, General Manager at Novotel Ambassador Seoul Gangnam, responded to this review, November 22, 2011
Dear cspiller1111,

Really good to hear you enjoyed your stay and positive advice to future guests to upgrade to our executive floors.

Best regards,

Mike BROWN
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ankara, Turkey
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed November 17, 2011

I stayed for 4 nights (business trip). The location of the hotel is perfect. Walking distance to city center. Room was big enough but the hotel is a little big old. Staff is very nice. The price was convenient.

  • Stayed April 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Senol84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSeoulGN, General Manager at Novotel Ambassador Seoul Gangnam, responded to this review, November 20, 2011
Dear Senol84,

Thanks for these insights. Although the hotel is well maintained, we will enjoy a major refurbishment next year.

Best regards,

Mike BROWN
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Ambassador Seoul Gangnam

Property: Novotel Ambassador Seoul Gangnam
Address: 130, Bongeunsa-ro, Gangnam-gu, Seoul 06124, South Korea
Phone Number:
Location: South Korea > Seoul > Gangnam / Nonhyeon / Yeoksam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Family Hotel in Seoul
#21 Business Hotel in Seoul
#23 Romantic Hotel in Seoul
#23 Luxury Hotel in Seoul
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Novotel Ambassador Seoul Gangnam 5*
Number of rooms: 332
Official Description (provided by the hotel):
Located in the heart of the fashionable shopping and restaurant district of Gangnam, near COEX, and close to transportation hubs. The hotel offers 332 rooms including new renovated Superior & Premier Executive Floor rooms in high quality of design standards and complimentary WIFI access, a mix of modern and classic dining and entertaining choices together with a state of the art "Inbalance" fitness centre, which has a heated indoor swimming pool, sauna and golf range to relax. ... more   less 
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Also Known As:
Novotel Ambassador Gangnam Seoul Hotel Seoul
Novotel Seoul
Accor Ambassador Gangnam Seoul
Seoul Novotel

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