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“Excellent for a 3-star hotel, clean, good service”

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ibis styles Ambassador Seoul Gangnam
Ranked #52 of 472 Hotels in Seoul
Certificate of Excellence
Yerevan, Armenia
Level 4 Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Excellent for a 3-star hotel, clean, good service”
Reviewed August 9, 2013

For a 3-star hotel this is excellent. The rooms are sized just enough not to feel pressed, everything is very clean and taken care of. The service is excellent. The restaurant if very nice. I took only breakfast, and there was a variety of food to choose from, and all was quite tasty. There is a lovely "roof garden" type area on the top, a lovely place for an evening coffee. There are also sports facilities. It is located in the business area, so if you are a tourist you will need to use transportation extensively to get to the famous sites. But the metro is not far away, plus the bus stop is right across the street. There is a most beautiful temple complex only 15 minutes walk from here. A shopping mall is also a walking distance. Lots of cafes and restaurants around here.

  • Stayed September 2012, traveled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ani M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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855 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Kiryat Motzkin, Hefa, Israel
Level 4 Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 31, 2013 via mobile

I stayed in this hotel for one night. The rooms are clean and comfortable and the facilities are great (small gym, sauna..). The hotel is easy to reach and the bus to the airport is just across the road. I spent a Friday night there and gangnam station (which is full of shops and restaurants and very crowded on Friday night) is a walking distance away. My overall impression was good and I enjoyed my stay there.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shirly s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisFOM, Front Office Manager at ibis styles Ambassador Seoul Gangnam, responded to this review, August 7, 2013
Dear Shirly S

Thank you very much for sharing your experiece.
I am very happy to hear that you enjoyed your stay with Ibis Ambassador Seoul Gangnam.

All our team members will try our best to offer better service and meet your expectation.

Hope to see you again near future.

Thank you very much.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
1 review
Reviewed July 9, 2013

We stayed in Ibis Seoul for 4 nights. After the first night in room 1216, my husband found two red, itchy bumps on his leg and we thought they were mosquito bites. But he found more bites the following days and the bites did resemble to those caused by bed bugs. After making complaint to the front desk, they immediately relocated us to another room at 11th floor where I found it's better lit and my husband did not find any new sign of bite the next morning. I strongly advice Ibis to run a thorough inspection in this room for any sign of bed bugs since it is a big issue for hotel. I also value the prompt response from the front desk in handling our complaint.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank tanbh90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zett_HB, Front Office Manager at ibis styles Ambassador Seoul Gangnam, responded to this review, July 14, 2013
Dear tanbh90

Many thanks to staying our hotel and share your experience with us.

We will very carefully try to solve our guest problem all the time, and such as this case is very important to us, so we were done to preventive against any bugs by Cesco. fortunately that's not bed bugs, just some mosquito was in the room. Anyway, we are more consider room inspection and preventive activity every time.

Once again, Thank you so much of your feedback to us and we are hope to meet you again at soonr future.

Have a wonderful day.

Sincerely yours,

Hwangbo, Suk
Room Division Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madison, Wisconsin
Level 1 Contributor
3 reviews
Reviewed June 30, 2013

What a great hotel downtown Seoul, in walking distance to the conference center.
The staff were outstanding, everyone went out of their way to be helpful.
I like the small room and no frills to lower the cost and my carbon footprint. I only use the hotel room to sleep, shower and check e-mail.
Very clean, well maintained and high quality.
Excellent, reliable, fast internet.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Skid0c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zett_HB, Front Office Manager at ibis styles Ambassador Seoul Gangnam, responded to this review, July 5, 2013
Dear Slod0C

Thank you to choose our hotel and live good things

I and our team will more consider our service to better quality and service.

If you have chance to visit Korea, Please Book to us. We will do better than now.

Thanks.

Sincerely yours
Hwangbo, Suk
Room Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level 6 Contributor
68 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed June 25, 2013

Stayed for 5 nights while attending a conference at COEX
Have never stayed at an Ibis before, but the price was attractive and the location looked Better than the Novotel for my needs
Caught the 6704 bus from Incheon - (15,000 won) It was a breeze!
Got dropped off across the road from the hotel
I was only using the hotel to sleep & shower... Both of these were good
Bed was a little hard / lumpy - but the room was quiet and light control was good so I slept well
Shower was excellent. Water pressure was very good.
After walking to COEX for a couple of days, I enquired about whether there was a public bus to COEX and discovered that there is a scheduled shuttle to COEX many times a day!
The hotel is well positioned amid many cafes & convenience stores
To catch the subway - I would get the shuttle to COEX South Gate and walk to Samseong
Coming back, I would get off at Seolleung and walk back past the cafes & shops
Had breakfast at the restaurant one morning ($25,000 won) - was OK
Oh... Advantage Plus discount here is only 10%
All in all...a pleasant stay

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Christeen A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zett_HB, Front Office Manager at ibis styles Ambassador Seoul Gangnam, responded to this review, July 1, 2013
Dear FlossFairy

Thank you for choosing our hotel and stay with us.

We are happy to receive this kinds of guest review and more thinking we have to better service for the better satisfaction.

We are always waiting our guest and thanks to understand our brand with good comment.

Hope to see you again and have a wonderful day.

Sincerely yours.

Hwangbo, Suk
Room Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about ibis styles Ambassador Seoul Gangnam

Property: ibis styles Ambassador Seoul Gangnam
Address: 431, Samseong-ro, Gangnam-gu, Seoul 06195, South Korea
Phone Number:
Location: South Korea > Seoul
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#26 Family Hotel in Seoul
#32 Business Hotel in Seoul
#34 Romantic Hotel in Seoul
Price Range (Based on Average Rates): $
Hotel Class:3 star — ibis styles Ambassador Seoul Gangnam 3*
Number of rooms: 317
Official Description (provided by the hotel):
ibis Styles Seoul Gangnam Hotel is located in the Gangnam business district, conveniently close to the Seoul Convention and Exhibition Centre (COEX). The hotel features 317 rooms, a restaurant, a bar, two meeting rooms, business centre, sauna, fitness centre and undercover parking. ... more   less 
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Also Known As:
Hotel Accor Seoul
Ibis Seoul
Ibis Hotel Seoul

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