I stayed in a club room, which was a great size. It also allowed access to the club lounge. There was a good breakfast selection there. Also I could use the lounge throughout the day, getting hot or cold drinks and there was always a few snacks to go with it. In the evening there was a good selection of alcohol available and other hot and cold snacks, which were really good.

The cost of the rooms are quite expensive, but comparable to other similar hotels. The value is quite good when you factor in the club lounge facilities which made it more reasonable. As club lounges go, I thought it was very good.

What I really liked about the hotel was its location. Some have said that it's not really suitable for tourists, I disagree. As Seoul is such a big city, you are never going to be next door to all the tourist spots. Also the subway station is a short walk away. This can get you to anywhere in Seoul quite quickly. The coex mall is attached to the hotel, which has some great shopping and eating places. Would definitely use this hotel again.

I was here on a 2d1n business trip and I was picked up by the hotel limousine from the airport. The 1-hour ride was long but extremely comfortable. Check-in was a breeze and I was greeted many times by the staff from the doorman to the concierge to people just standing around to offer help to guests.

The room was beautiful with a modern design. There was also an iPhone for guests and it can be taken out of the hotel room for use when shopping or travelling.

I needed help with directions so they were helped write down instructions to various shopping areas in Korean so that I can show the taxi drivers. There is also an underground shopping mall that connect Coex to the nearest train station that was about 10 mins walk away.

A beautiful hotel, great service.... too bad I didn't have time to explore the various facilities.

Wished I could stay longer.

Nice hotel with very helpful concierge who went all out to print out the map in korean so that the taxi driver could understand, and patiently answering all our queries.
Lotte duty free was just downstairs. Awesome buys for beauty products from Face shop and Nature republic. Additional 15% discount if you pay with a visa platinum card.
Just a pity that the hotel is far from most tourist attractions. Takes almost an hour by subway to the attractions at the northern bank of Han river