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“Worst hotel I've ever stayed in! Do not choose this hotel!”

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The Riverside Hotel
Ranked #400 of 473 Hotels in Seoul
Singapore
Level 2 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Worst hotel I've ever stayed in! Do not choose this hotel!”
Reviewed October 30, 2012

We joined a Five Stars Tour and had to stay for 2 nights in this terrible hotel which does not even rate a 1 star. The hotel is poorly designed especially the lift lobby. There is only 3 small lifts for guests but 1 was being used by the maintenance staff to transport some hotel fixtures, thus the guests only had 2 lifts to use. At the time of our check-in there were other tour groups checking-in so you can only imagine the long queue of people waiting with the luggage.
The room was also not well maintained. The edge of our room door (rm #1002) was chipped, looking like someone had broken into the room. The chain latch on the door was not installed properly but I hear that it's the same in the other rooms. Above the door was a smoke detector/sensor devise that was also not installed properly exposing the electrical parts. There were no duvet skirting for the beds which meant that we could see the plastic wrapping of the duvet, and the bed sheets and quilts seem too small for the beds. The bathroom lights switches off automatically to save energy so it's not advisable to take too long a shower, and the bathroom light switch is not near the bathroom door so it's troublesome if you need to switch on the lights again.
To give a guest a room in such terrible condition not only shows a lack of respect for the guest, but also shows that the staff takes no pride in keeping the rooms well maintained.
This was the last hotel we were staying in before we flew home and it was the worst way to end a holiday.

  • Stayed October 2012, traveled as a couple
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank SharrySingapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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109 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Swedish first
  • Any
English first
Phnom Penh, Cambodia
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed January 18, 2012

The breakfast was very poor, room had all necessary equipments, wi-fi was very slow, find other places, there were many better hotels around.

Room Tip: There were many better places around
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  • Stayed January 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank River S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Seoul hotels

Orlando, FL
Level 3 Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed December 1, 2011

The only reason I stay at this dump is because my the company I was consulting with put me there. Rooms are filthy and thrown together and falling apart. The Internet rarely works. The room included breakfast, which is a choice of omelette or scrambled eggs. Its supposed to be a buffet but they never have it. The water in the showers cycles between hot and cold and is impossible to use. The carpets look like they have never been cleaned. There are cobwebs hanging from the ceiling. When I asked to change rooms I was given a room that was even worse. When I complained again I was told it was too bad. The hotel walls are paper thin and the halls are noisy. If you are used to clean rooms and good service stay somewhere else. I would never accept this hotel again!

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank sethrapaport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Riverside Hotel

Property: The Riverside Hotel
Address: 6, Gangnam-daero 107-gil, Seocho-gu, Seoul 06524, South Korea
Location: South Korea > Seoul
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Spa Swimming Pool Airport Transportation
Hotel Style:
Ranked #400 of 473 Hotels in Seoul
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Riverside Hotel 4*
Number of rooms: 109
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