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“Totally Disappointed” 1 of 5 bubbles
Review of JK House In Seoul

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JK House In Seoul
Ranked #134 of 534 Specialty Lodging in Seoul
Johor Bahru, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Totally Disappointed”
1 of 5 bubbles Reviewed July 7, 2012

It really was a very bad experience. Just three months before we went to Korea in June 2012, we started to look for accommodation for our trip in Seoul. In the end we decided to stay in JK House because we saw a lot of people have given them a very good comment. Then, we sent the reservation email to JK and we received confirmation immediately. We were so looking forward for staying in JK. However, we were told that no room was reserved for us when we went there. We were so tired because there is no elevator at the exit of MRT and we were forced to use staircase with our heavy luggage. We were also angry tried to argue with the staff. However, the answers they have given us even disappoint us further. At first, they said we need to send confirmation few days before we went JK and it is stated in the website. We checked through our email and website and there is no such nonsense. Then, they said the date we booked the room is too near to the date we went there so there was no room for us. We have done the reservation and received the confirmation through email in three months before. If there is no room for us, please don’t send confirmation to us. After 2 hours argument, they finally admitted their mistake as they forgot to reserve the rooms for us. However, they refused to make any compensation and just find another guesthouse for us. Their reason just because we were going to stay in a better guesthouse and there was no reason for them to make any compensation to us. Frankly speaking, travel in Korea is an enjoyable trip; however, what happened to us in JK has totally spoilt our travel mood. Except “Sorry”, we get nothing for trying to believe JK is a good accommodation.

Stayed June 2012, traveled with friends
Helpful?
1 Thank RongHui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, 매니저 at JK House In Seoul, responded to this review, July 11, 2012
Hello

Thank you for comment
But you should read reservation guide on "rate" section" website.

Guide

Reservation
- Reservation shall be made at least 7 days before your arrival at JK House in Seoul and
- You must check your reservation within at least 3days before
- All payment are in cash and in advance.

For prevent " no-show" , the guest ,who doesn't pay deposit in advance , need to re-confirm reservation before arriving. That' s hostel's policy. However we tried to find other hostel for you and room rate was a little expensive because the room was en-suite . After find alternative room , you asked money to us. We said "no". We thought that's unreasonable demand. If we gave money to you for compensate, this kind of review appeared? . And then two of staffs take you by bus carry your heavy and big luggage to the place in hot summer day although in their duty.

We respect all guests and don't get reputation with money.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

40 reviews from our community

Traveler rating
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    18
    2
    0
    2
See reviews for
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Business
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • Japanese first
  • Russian first
  • Thai first
  • Any
English first
Chicago, Illinois
Level Contributor
48 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
1 of 5 bubbles Reviewed June 20, 2012

I stayed in February here in the private room on the top floor. It was unbearably cold up there. I ended up sleeping with my jacket on with 2-3 blankets piled on top of me. Showering in such a cold room was equally as unpleasant. The other rooms on the lower floors looked nice and the staff was very helpful, but avoid the rooms of the top floor at all costs.

Stayed February 2012, traveled solo
Helpful?
1 Thank Drewdini123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Upstate New York
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed April 20, 2012

My family of four, two adults and 2 teenagers, enjoyed 5 nights at the JK House. We stayed in a very comfortable 2 bunk bed room with a bathroom down the hall. As cozy and quiet as the guest house is, the neighborhood is bustling with small restaurants, small businesses and lots of exciting neon lights. We appreciated the you tube video to help us identify the front of the building and with that and the simple map, we found it be in a very convenient location. Mr. Kim is a kind man who welcomed us warmly and his staff of young people served us with energy and kindness. Thank you for the unsolicited fruit plate! The other travelers were respectful and friendly and we found the atmosphere calm and homey. The breakfast in the morning was a wonderful plus. My husband really appreciated the peanut butter, you should know and I loved the coffee and camaraderie. Thank You JK House. Would love to see you again!

  • Stayed April 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank otsegony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Level Contributor
55 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed March 5, 2012

stayed here for 2 nights
very clean place, clean room, friendly staff and delicious breakfast :)

  • Stayed February 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank riyadi a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gyeongju, South Korea
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed February 11, 2012

I really like this guesthouse! The staff is wonderful. They seek answers for what ever you ask and are very friendly. When we planned our trip to Busan we even got a private number to call if we were in trubble! The rooms are clean, the breakfast very good and WiFi works very well. We planned to stay there for 4 days, but endend up with 6 and are now returning for another two days. The location is great. I really recommand this place (also for people in my age, 40 :=)

  • Stayed February 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank luck-seeker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
durham
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed January 1, 2012

My boyfriend and I stayed at JK House in Seoul for 6 nights last week. Highly recommend.

- The rooms are neat and clean. Beds are comfortable.
- Bathrooms are cleaned daily, so they are very clean with no mold or mildew.
- Three-floor layout is smart. Computers on 3rd, rooms on 4th and 5th, dining area, TV on 5th.
- Breakfast is a plus. Pastries, tofu + mushrooms, fried eggs, peanut butter, tea and coffee.
- Coffee available all day. That's brewed coffee from a coffeepot, which is a real treat in Korea.
- Most important, staff are kind and attentive. The week we were there, three college students were working at JK House. Mr. Kim must know what he's doing, because these three kids were sharp, sensitive, attentive, very thoughtful people. We enjoyed talking with them in the dining room and going out for dinner Friday night.

Love JK House. Would stay there again anytime. Did I say it was clean?!

Room Tip: Fourth floor has three rooms and two bathrooms. Fifth floor has two rooms, I think dorm-style + a ba...
See more room tips
  • Stayed December 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank susantula
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed November 28, 2011

very friendly staff and a clean place. the breakfast selection is quite good: fried egg, OJ, milk, various muffins, bread, cheese, and fruits.

my one gripe is that there isn't much of a comfortable lounge area. the dining chairs and table doubles as the lounging area. a couch would be nice but there isn't that much room i guess. also, if you're a light sleeper, you may want to avoid the rooms on the 5th floor as they are right next to the kitchen/lounge area.

the location is quite convenient as it is about a 5-7 minute walk to the sinchon subway station. the various travelers i met there were very friendly as well. you may even run into a very friendly and well-behaved small dog as well.

overall, i would go back!

Room Tip: if you're a light sleeper, you may want to avoid the rooms on the 5th floor as they are right ne...
See more room tips
  • Stayed November 2011, traveled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank 90carter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about JK House In Seoul

Property: JK House In Seoul
Address: 44, Yonsei-ro 7-gil, Seodaemun-gu, Seoul 03787, South Korea
Location: South Korea > Seoul > Sinchon / Ewha
Hotel Style:
Ranked #134 of 534 Specialty Lodging in Seoul
Price Range (Based on Average Rates): $
Number of rooms: 16
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