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“Disappointing”

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Imperial Palace Boutique Hotel
Ranked #107 of 493 Hotels in Seoul
Newcastle, Australia
Level 6 Contributor
122 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
“Disappointing”
Reviewed April 24, 2014

Positives: Location is great. Service was helpful. Price was very reasonable.

Negatives:

The first room we were given was at the front of the building and with the late afternoon sun streaming in, it was very warm. We called reception to advise that our air conditioning wasn't working but they informed us there was no air conditioning at this time of year, only heating. No individual control, the entire hotel has the same temperature. Apparently they change it over at the end of the relevant season and as it had turned warm earlier than expected this year, they were caught out and the 'switch over' takes a couple of days. When we commented that our booking stated that the hotel has air conditioning (Wotif), they agreed and simply apologised. We asked to move rooms to one that did not receive full sun and they were accommodating however the only room they had smelled heavily of cigarette smoke - even though it was a non-smoking room. We didn't have a choice so moved anyway. After 3 days, the smoke subsided a little.

Noisy! Not sure if they have a lot of late arrivals or its just party people (although they didn't look like party animals!) but there were people in the hallway at all hours. It wasn't just a quick enter the room and slam the door, it was a constant yelling up and down the hallway for an hour or two. Between 2am and 5am, it wasn't pleasant.

Bathroom light and bedroom/hall light is sensor driven so when one gets up during the night, the whole room is alight! Also slightly off-putting is the fact that the entire bathroom wall is glass - ok for two but not so great for friends or family.

We wouldn't stay here again but I can understand why it suits some.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PrincessInTransit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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636 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (114)
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Greensburg, Pennsylvania
Level 6 Contributor
247 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed April 20, 2014 via mobile

My husband and I visited our son in Seoul April 2014. Stayed at IP Boutique Hotel. All in all we were satisfied. It is clean, staff polite and helpful. It is convenient to shipping, restaurants too. Highly recommend!

Stayed April 2014, traveled with family
Helpful?
1 Thank Lazlo44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barcelona, Spain
Level 4 Contributor
40 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed April 19, 2014

The fact that you don't need to worry about grabbing a taxi at midnight in Itaewon is a good enough reason to stay at this hotel. There are only 2 decent hotels in Itaewon, and this one clearly trumps the other.

Hotel is trendy and is walking distance to Itaewon and leeum museum. There ar airport limo stops in front of the hotel, so it's very accessible.

Now for the downsides.... For some reason, taxi drivers only seem to know this hotel as "itaewon hotel" and not IP Boutique hotel. Now that u know, as for Itaewon hotel when you hop on a taxi. Other more serious disappointment was the peculiar arrangement of room appliances. For instance, rain show was at my chest level (and can't adjust higher) even I'm. Pretty average height. Not very well thought out at all....

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank C D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bern, Switzerland
Level 6 Contributor
79 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed April 19, 2014 via mobile

A fantastic location, to be sure!! Walking distance to a lot of bars and restaurants. It seems to be the expat area, so don't expect that many Korean places to eat. But there are a few. Excellent metro connection to everywhere in Seoul as well. (Speaking of metro. If you stand still for more than 30 seconds a ton of people will ask to help you. Never been to a friendlier city!,,,). Anyway, the downside of the hotel. The area is a bit loud. But the major things: A weird yellow stain of who-knows-what on the side of the bed skirt. And it was hot in the room (it's April). 27C (80F) and would not change. We asked for the air conditioning to be fixed but it never was. But there were 2 bottles of water free, so at least I had something to drink when I woke up thirsty!

Stayed April 2014, traveled as a couple
Helpful?
Thank ewados
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Level 3 Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed April 16, 2014

Room
The room is nice. Clean and modern. The painting on the wall is also very cute. I have upgraded to a 3 person room, the price is good given that the room has 1 king bed and 1 double bed. The bed is comfortable and the beddings are changed every day.

My room also has a small sitting area behind the curtain. The TV has many channels although most of them are Korean channels. It is not a big problem to me as the only channel I watch at the hotel is CNN (and they have it!)

The room has enough lights, but I do not like the sensor light next to the room door and bathroom door. You cannot turn on it, even if you want to make that area look brighter. And you cannot turn off it. So whenever people walks to the bathroom, the lights will be on and it really disturb others who are sleeping (imagine you sleep in a room that the light keeps turning on and off, on and off, on and off...)

The bathroom is clean, and although the bathroom is glass-walled, you cannot really see the inside from the glass. The bathroom is a bit small, and they have no where for you to hang your clothes.

Building
The building is very eye-catching! Colorful walls and the cute bear outside the hotel. There are other artworks inside the lobby. I love the swings at the lobby, it is so funky but practical.

However, the corridor is REALLY REALLY dark. I have read from the reviews and are aware of that before arriving at the hotel. But I have never expected it to me THIS DARK. It is simply like walking in the dark with some very limited and dim light. It doesn't make me feel safe at all because I cannot even see clearly.

Location
Location is amazing! It is 5 minutes walk to Itaewon subway station, and you can reach Seoul Station, Myongdong and other tourist spots in about 20 minutes! The hotel is also right across the airport bus stop.

You will find a convenience store right next to the hotel - very convenient! There are also many café and restaurants in the neighborhood. Do not pay extra for the hotel breakfast, use those money to enjoy some nice coffee and food outside the hotel.

The hotel is located in a very lively night-life area, so it is not quiet or dark at all when you return to the hotel at late night. If you enjoy clubbing or partying, this would also be a perfect location!

Service
Service is good. They respond my email very fast when I am booking the hotel. Both the check-in and check-out are smooth and quick. They also allow you to store your luggage after you check out. And they have been really friendly and helpful throughout my whole stay.

One thing that has bothered me a bit (but I guess it may be due to cultural difference) is that the housekeeping lady cleans the room when I am physically in the room. One day I go back to my room after breakfast, and the lady is cleaning my room when I return. At most hotels I stay, the housekeeping staff will leave the room and come back later. She didn't leave the room and continue housekeeping for about 30 minutes. She doesn't understand any English, so I cannot tell her to come back later.

Price
Price is ok for a double room, but good for a triple room. You cannot book a triple room online. Rather, you have to book a double room and email the hotel to request an upgrade (at additional cost).

Room Tip: If you have 3 people in the group, get an upgrade to a triple room. You will need to first book a ro...
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  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CisiW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 4 Contributor
38 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed April 13, 2014

nice, hotel, with good staff. Location is quite convenient for the metro. Slightly unusual styling, which I liked, but comfortable all the same. I didn't eat in the hotel, so cannot comment on the food. I would go there again.

  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Timontheroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed April 6, 2014 via mobile

I ended up upgrading after seeing 2 rooms that were either small and shabby or with a view of a brick wall.

Ok in the end. I looked around to find a bettet value place, but just stayed here in the end.

The design concept of the hotel is a bit kitsch but the rooms were well appointed and the bed was comfy.

The breakfast is ok, but not brilliant for such a price tag in my view.

Stayed April 2014, traveled on business
Helpful?
Thank Paul T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Imperial Palace Boutique Hotel

Property: Imperial Palace Boutique Hotel
Address: 221, Itaewon-ro, Yongsan-gu, Seoul 04349, South Korea (Formerly IP Boutique Hotel)
Location: South Korea > Seoul > Itaewon
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #107 of 493 Hotels in Seoul
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Imperial Palace Boutique Hotel 4*
Number of rooms: 133
Official Description (provided by the hotel):
Well-placed in the nightlife, culture, restaurants area of Seoul city, Imperial Palace Boutique Hotel provides a most conducive spot for you to take a break from your busy days. The hotel lies 2.Km from the city center and provides accessibility to important town facilities. For those of you who want to venture out, Itawon Street, Leeum, Samsung Museum of Art, Itaewon Subway station are just some of the attractions available to visitors.IP Boutique Hotel also offers many facilities to enrich your stay in Seoul. The hotel offers access to a vast array of services, including safety deposit boxes, car park, airport transfer, meeting facilities, 24hr room service.All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. With an ideal location and facilities to match, Imperial Palace Boutique Hotel hits the spot in many ways. ... more   less 
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