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“Ridiculousness”

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The Classic 500 Executive Residence Pentaz
Ranked #17 of 493 Hotels in Seoul
Certificate of Excellence
Singapore
Level 4 Contributor
33 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Ridiculousness”
Reviewed April 3, 2013

What can I possibly add.

We were staying at the Ritz Carlton in Gangnam and found out we needed to stay in Seoul for another week. The prospect of staying in a small hotel room did not appeal to my wife and I.

We found this place on TripAdvisor and booked a room. It worked for us because it's right along the subway and a straight 15-minute commute back to Gangnam from where the hotel is.

Understand:
These are service apartments that were designed for retirees. However the project went another way and they now rent out units in one tower. Do not expect the same level of concierge and front desk amenities that you get at a hotel.

However if you're a capable independent traveler, want an apartment instead of a hotel, then you will like this place.

What's Nearby:
There is a grocery store and mall in the basement. Basically everything you could possibly need. Starbucks, restaurants and a big e-mart with lots of food.

Subway/Metro station is across the street.

Units:
Big and spacious and modern. These would easily be million dollar plus apartments if they were located in Singapore, Tokyo, Shanghai or Sydney. Floor to ceiling windows, big TV, nice bathrooms and a decent kitchen.

Kitchen:
The kitchen has what you need to cobble together a salad or cook some dumplings. Don't expect much in the way of tools or cutlery, but if you're clever you'll do just fine feeding yourself using the grocery store downstairs. And if this will be home for a week or more consider bringing some kitchen things... like your favorite knife, salt, spices, cutting board. I keep a service apartment kit for when I stay in places like this because the knives are always dull and it sucks buying little things like salt or ziplock bags every-time.

Housekeeping:
Basic. They will come in and sweep, empty trash and make the bed. Don't expect to be a total slob and have them clean it all each day. Not that kind of place.

Why's is so cheap?:
It's not a full hotel and it's not in a popular neighborhood. This isn't to say there is anything wrong with the area, it's just that most visitors need to be right in the CBD near city hall or Itaewon or in Gangnam (like us). So if you can spare 15-minutes in the morning to subway it in either direction and want space, then this place is amazing.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank stoneman60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pentaz, 고객 담당 매니저 at The Classic 500 Executive Residence Pentaz, responded to this review, April 6, 2013
Dear stoneman60

Thank you for taking your time to write your thoughts of our hotel.
We'd like to express appreciation to you since you've pointed out what we need to improve exactly to be a more developed hotel.
We take all of your comments to heart, feedback from our clients is our only true barometer of how we are doing.
We will continue doing our best to improve our services and amenities for exceeding our guest's expectation and satisfaction.

Looking forward to having you back with us again.

All the best,

Patrick Lee
Director
Room Division
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 1, 2013

I must say, even though this hotel isn't in Central Seoul - everything is still at your door steps. The subway station, food and even clubs! Is just a 2 minute walk away - us girls had so much fun !!!!

The room was aboslutely amazing, sure no toothbrushes and detergent was included but a quick eMart trip doesn't hurt especially when it's only $1 - $2 AUD !

The service also was just wonderful, staff were friendly and were very helpful. Even helped us order our favourite dishes for take out and delivered straight to our room cause we were hopeless in trying to find a restaurant that had a dish we were craving - that's what you call 5 star service :)

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank lammmy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pentaz, 고객 담당 매니저 at The Classic 500 Executive Residence Pentaz, responded to this review, April 2, 2013
Dear Guests

Thank you very much for your wonderful review on TripAdvisor!
we are very happy to hear that you had a excellent stay, enjoying our amazing rooms and helpful services.
We hope to see you again in the near future, and we will take another great care of you.

Thank you once again.

Best Regards,

Patrick Lee
Room Division
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Changzhou, China
1 review
Reviewed March 26, 2013

the room is very big .very good, i will come next timeThe hotel provides comprehensive facilities with good service. I checked out on 11 Feb, 13 but left a bag in room. When I arrived the airport bus stop opposite to the hotel, the male staff (wearing glasses with good spoken English) already arrived the bus stop and gave me back the bag. It was 6:00 am, very cold,

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank zhao y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pentaz, Director of Sales at The Classic 500 Executive Residence Pentaz, responded to this review, March 31, 2013
Thank you for providing us with so pleasant review on TripAdvisor. We cherish every opportunity to be at your service. It is wonderful you were satisfied with what we provided.

I am very touched to read your experience in Seoul.
Thank you again for your trust and compliment on The Classic 500 Pentaz Executive Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 22, 2013 via mobile

Pros

Space. Huge apartments we stayed in the superior suite and it felt great after being cooped up in studio hotel rooms.

Affordable. We paid $200 for our room via Expedia.

Laundry and cooking facilities. Great if your getting sick of Korean food and want to wash your own clothes.

Shopping. Close to emart just go to B1 of the lotte and follow the underground walkway outside. emart is a big cheap supermarket like Walmart. Lots of food places too in the underground mall just past emart. There's a TGI Fridays just down the road past the train station as well.

2min walk to konkuk university station which is on the inner circle green line only 20mins away from myeong-dong.

Cons

No room service.

Bathroom wasn't cleaned properly had a few hairs left in the shower from previous occupants.

Hard to find for taxis even the hotel front desk had to direct them to where it is to pick us up.

Overall:

One of the best place I've stayed in around the world so far and for the price it's awesome, like a home away from home. If you're in Seoul for a week or more and don't mind a bit of commute to places then I would definitely stay at this place. Would be great for families or older travellers.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jim Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pentaz, 고객 담당 매니저 at The Classic 500 Executive Residence Pentaz, responded to this review, March 26, 2013
Warm greetings from the Classic 500 Pentaz Hotel.

First of all, thank you very much for your recent stay with us and for your valuable review posted on TripAdvisor.
We are happy to hear that you have satisfied our facilities of this hotel.
However, I do apologize regarding the cleanliness of bathroom you have experienced. we are looking into this matter to seek further improvement and will train housekeepers more throughly.
Even through this hotel has been opened in May of last year. the fame of our hotel has been increasing gradually. So. it won't be problem to find our hotel by taxi drivers.
We do appreciate your valuable feedback which will help us in our ongoing efforts to continually improve the Classic 500 Pentaz Hotel.
Once again, thank you very much and we look forward to the opportunity of welcoming you back to The Classic 500 Pentaz Hotel in the near future.

Sincerely,

Patrick Lee
Room Division Dept.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 4, 2013 via mobile

The room design, size and facilities are great! But housekeeping can be better. The room was dusty. The cleaner did not vacuum daily. We enjoyed our stay here tho. Its a good hotel if you wanna stay with a group of friends. Location is convenient too. Lots of great eateries actoss the road. Love the food there.

Helpful?
1 Thank DimSumFoodie
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Pentaz, Director of Sales at The Classic 500 Executive Residence Pentaz, responded to this review, March 11, 2013
Thank you for writing this detailed review and we are glad that you had a wonderful experience at our serviced residence.

House keepping service should be done daily basis and I reported to house keeping manager to improve our housekeeping service . We will make sure such incidents do not repeat in the future.


All of us look forward to welcoming you in near future.

Director of Sales & Marketing
Charlie Kim
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Hong Kong, China
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 20, 2013

The hotel provides comprehensive facilities with good service. I checked out on 11 Feb, 13 but left a bag in room. When I arrived the airport bus stop opposite to the hotel, the male staff (wearing glasses with good spoken English) already arrived the bus stop and gave me back the bag. It was 6:00 am, very cold, he just wore a suit and run accross the road to reach us. This impressed us deeply and we will definitely accommodate this hotel when I travel to Korea again. Actually, he also helped us to solve some problems by borrowing a converter to us at the previous night.

However, one thing to improve. In Japan, hotels usually provide washing powder or small packs of powder that cost about 50-100 yens only. Finally, we bought a bucket of washing powder in convenient shop when we washed our clothes in the hotel room of Classic 500.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
2 Thank Winnie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pentaz, Director of Sales at The Classic 500 Executive Residence Pentaz, responded to this review, March 11, 2013
We would like to thank you for choosing the classic 500 pentaz hotel.

We are so glad to read that you have enjoyed your stay in our suite and that our staff, services & facilities met your expectations.

Thanks for your valuable suggestions and your suggestion will be taken into serious consideration.

We hope to welcome you back in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Level 4 Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed February 19, 2013

You won't beleive for such a rate, you will be staying in such a modern, stylish apartment. My Korean friend told me the building was a deluxe serviced apartment, refurbuished to be a hotel. Thus the room size is huge in any Korea's 5 Star Hotel Standard.

Some highlights:

- Lotte Department Stor and eMart are right next to the hotel, so shopping and food are very convenient. There are Starbucks and Coffee Bean in the hotel.The eMart is like the Walmart, and the quality and prices are superb. If you are traveling to Korea for ski, you may like to buy all your winter wear in e-Mart after you arrive. Fleece and jackets are only US$20 for great quality.
- The hotel is right next to the subway, so 15 minutes to any popular shopping areas Myeong-dong and Dongdaemun. And taxi is only US$6 dollars for a 15 minute ride too to cross the river to go to the trendy areas such as the Galleria Department Store or Rodeo Road.
- The room is equipped with all sort of high-tech facilities you can think of - my personal favorite is the room key which is like your car key. And if you do not have the room key with you, the elevator can detect that and won't let you press any buttons to go up to to the room. All phones have a screen, pre-heat function in the bathroom, there is even an automatic hanger for your washing if you cannot dry your clothes in the dryer.
- The room is huge with great views. There is even a walk-in closet next to the main room.
- The secondary room which is adjacent to the sitting area is not enclosed, so it is great if you are traveling with a family, but not with another couple who prefers more privacy. My sons like it, think it is pretty cool.
- Please also try the buffet. Good prices compared to other parts of Asia. It serves Alasaka Crab Legs, sushi, and nice local, Asian and western food. Fresh and a good selection for all t enjoy.

I will definitely go back for my Seoul visit again. Perfect for familes with kids.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank GloriaS82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pentaz, Director of Sales at The Classic 500 Executive Residence Pentaz, responded to this review, March 11, 2013
Dear Ms Gloria
Thank you for your review and the positive affirmation of our service and facilities.

We are happy that you had an enjoyable stay and will certainly do our very best to accommodate you during your future visits.

We are looing forward to serving you and your family in near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Classic 500 Executive Residence Pentaz

Property: The Classic 500 Executive Residence Pentaz
Address: 90, Neungdong-ro, Gwangjin-gu, Seoul 05065, South Korea
Phone Number:
Location: South Korea > Seoul
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Seoul
#13 Luxury Hotel in Seoul
#21 Romantic Hotel in Seoul
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Classic 500 Executive Residence Pentaz 4*
Number of rooms: 84
Official Description (provided by the hotel):
As the prestige business residence, PENTAZ features spacious and pleasant rooms that perfectly designed for those staying abroad on business for a long period. PENTAZ provides the exclusive private service, luxuriously and efficiently designed space for satisfying both relaxation and business needs all in one.During your stay, you can enjoy our fitness club, Sauna, spa, indoor golf driving range & putting green, live buffet, wine bar & fine dining in order to refresh yourself.During your stay, you can enjoy our fitness club, Sauna, spa, indoor golf driving range & putting green, live buffet, wine bar & fine dining in order to refresh yourself. ... more   less 
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Also Known As:
The Classic 500 Hotel Seoul

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