Only 3 floor of top brands which are very very expensive. Base floor had goods with reasonable... read more
Only 3 floor of top brands which are very very expensive. Base floor had goods with reasonable... read more
The selection is good and the service is friendly. But there are far too many Chinese tourists... read more
But the store still has lots of shops and decent prices. Went with my wife, wife's cousin and his gf. They all spoke Mandarin. My cousin was happy there. It is loud, crowded and a bit unruly. I think they get most of the customers from the adjacent hotel or tour groups. So if you are not on a tour or staying at the Shilla hotel next door, maybe stick to the duty free parts of Lotte or Shinsegae. Bring your passport if you plan to purchase anything as you will need to pick your items up at the airport.
If you can't converse in Mandarin or Korean, please avoid this place as all the staff can't speak English. It is crowded and very noisy and I don't feel comfortable here. A lot of branded merchandise and cosmetics are sold here. We were part of a tour group and this was one of places on the itinerary. I will not patronize this shop again.
almost everything is here. but it gets crowded because herds of tourists are brought here in tour buses. just go real early or later in the day, like almost closing time to avoid the crowds.
It's like any duty free in Seoul, but what was frustrating is that the workers only spoke Korean or Chinese. None spoke English and that made it hard to purchase things. Don't forget to take you passport and e ticket since you pick up your items in the airport.
Arrived late afternoon. Full of tourists. Most service attendants speak Mandarin. A few speak smattering English and only one I met spoke pretty good English. Nonetheless if you know what you want, easy to communicate.
Korean brands are given to you right away. International brands have to be collected at the airport.
Look around the normal malls first to see what you want. Make a list so you can go in and out fast.
This is a must stop by place if you always needed more time in Duty Free but was rushed by the time. However, Shilla Duty Free is almost always overflowing with tourists. You'll have to wait in a queue until to can go into certain stores, and even you do go in it is difficult to get served right away.
Generally all the staff there are friendly and willing to serve you but it'a just they have too many customers to deal with.