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The Shilla Duty Free Seoul
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Review Highlights
Top brand, duty free

Only 3 floor of top brands which are very very expensive. Base floor had goods with reasonable... read more

Reviewed June 13, 2023
taw12ygh
,
Yangon Region, Myanmar
via mobile
Too many chinese

The selection is good and the service is friendly. But there are far too many Chinese tourists... read more

Reviewed October 6, 2018
WY_GrandTour
,
Hong Kong, China
via mobile
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21 - 26 of 427 reviews
Reviewed December 24, 2015

If you can't converse in Mandarin or Korean, please avoid this place as all the staff can't speak English. It is crowded and very noisy and I don't feel comfortable here. A lot of branded merchandise and cosmetics are sold here. We were part of a tour group and this was one of places on the itinerary. I will not patronize this shop again.

Date of experience: November 2015
3  Thank ngyk22
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 8, 2015

almost everything is here. but it gets crowded because herds of tourists are brought here in tour buses. just go real early or later in the day, like almost closing time to avoid the crowds.

Date of experience: November 2014
Thank AnnaGR73
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 28, 2015 via mobile

It's like any duty free in Seoul, but what was frustrating is that the workers only spoke Korean or Chinese. None spoke English and that made it hard to purchase things. Don't forget to take you passport and e ticket since you pick up your items in the airport.

Date of experience: April 2015
2  Thank Dianalee_13
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 30, 2014 via mobile

Arrived late afternoon. Full of tourists. Most service attendants speak Mandarin. A few speak smattering English and only one I met spoke pretty good English. Nonetheless if you know what you want, easy to communicate.

Korean brands are given to you right away. International brands have to be collected at the airport.

Look around the normal malls first to see what you want. Make a list so you can go in and out fast.

2  Thank Min O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 28, 2014 via mobile

This is a must stop by place if you always needed more time in Duty Free but was rushed by the time. However, Shilla Duty Free is almost always overflowing with tourists. You'll have to wait in a queue until to can go into certain stores, and even you do go in it is difficult to get served right away.

Generally all the staff there are friendly and willing to serve you but it'a just they have too many customers to deal with.

Thank JeaneL_13
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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