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“perfect location in Insadong!”
Review of Saerim Hotel

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Saerim Hotel
Ranked #164 of 552 Hotels in Seoul
Certificate of Excellence
An Agoda Traveler
Reviewed August 5, 2009

  • Stayed: August 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank An Agoda Traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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45 - 51 of 92 reviews

An Agoda Traveler
Reviewed July 26, 2009

  • Stayed: July 2009, traveled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
5  Thank An Agoda Traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
An Agoda Traveler
Reviewed May 8, 2009

  • Stayed: May 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank An Agoda Traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed March 27, 2009

After seeing fairly high approval ratings of Saerim Hotel on this website and others, my boyfriend and I decided to book 7 nights at a time for 14 days total. The first 6 days were OK, the amenities are fine, although it isn't as clean or updated as reviewers describe. I was reasonably satisfied with their services and amenities until they accused us of not paying for 2 nights. I was absolutely certain I had paid, as I had allocated the amount to the hotel and went down every 2 days to pay for every 2 days. My boyfriend and I both were present when we paid. The manager said he had no record and we did not have a receipt since it was never given to us. He didn't want to reason with us even after talking to an interpreter. We feared that if we just walked out, he'd call the police and detain us from returning back to the States. It makes no sense for us to scam him for 2 nights if we planned to stay for 14 days and jip him on day 6!

In addition, he told us that the 10% deposit on hotel reservation sites (e.g. hostelworld.com or travellerspoint.com) was actually a commission taken by these websites. I told him this was not true, that they already charged the 2.00 service fee and that the deposit was paid to him. He denied this and forced us to pay 100% of the room, not the 90% declared on these hostel sites. I was definitely charged the 10% fee according to my credit card, so unless these traveller's/backpacking sites are scamming us, Saerim's management was lying and squeezing every last cent from us.

It has been a nightmare dealing with the manager. There are very few pros when other hostels/motels charge less for better rooms.

  • Stayed: March 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
5  Thank Jen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 16, 2017 via mobile
Google Translation

Stayed: October 2017, traveled on business
Thank 떠나볼래
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 27, 2017
Google Translation

  • Stayed: September 2017, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 80satoru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 16, 2017
Google Translation

  • Stayed: June 2017, traveled solo
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank tsukao1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Saerim Hotel

Address: 37-11, Insadong-gil, Jongno-gu, Seoul 03149, South Korea
Location: South Korea > Seoul > Insadong
Amenities:
Room Service
Hotel Style:
Ranked #164 of 552 Hotels in Seoul
Price Range: $40 - $55 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Saerim Hotel 2*
Number of rooms: 31
Reservation Options:
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