Our company included two couples.
We had booked two rooms in the hotel Charm for our first night in Tbilisi. Upon arrival we were informed that only one room was available as another couple "has not left". They have offered either to add additional bed to this one available room in the attic or to stay in a quite damp unpleasant room in the cellar. Although the staff were polite, there was no explanation as to why this couple were not asked to move as would be the case in a decent hotel.
The room in the attic was quite spacious and the price after all was reasonable, so we decided to stay.
The bathroom on the same floor was shared. The shower did not work as the shower hose was broken, the bath was not clean.
Breakfast is poor in comparison to other Georgia guesthouses or another Tbilisi hotel that we stayed in later. There was no fresh bread, sausage was quite bad, the water kettle was a mystery although the staff woman was friendly and helpful.
Such service is really a shame as such problems are quite easy to fix, the hotel has very beautiful antique furniture, its interior is done very tastefully, and its location is good.
- Official Description (provided by the hotel):
- Our beautiful hotel is situated in the heart of Tbilisi’s old town. Its antique interior, warm and friendly atmosphere and unbeatable location makes guests return to us year after year. This family-run guesthouse offers a unique mixture of comfort and genuine Georgian culture. Breakfast you enjoy in a beautiful environment of ancient antiques and our second-floor terrace offers a splendid view of Tbilisi’s old parts. This hotel always makes the greatest effort to meet your individual needs, to create a memorable stay for you in Tbilisi. ... more less
- Also Known As:
- Charm Hotel Tbilisi