When I arrived in the evening, there was only one person at reception and I had to wait about twenty minutes to be checked in because there were many people in front of me. When I made my reservation, I asked for a room on a high floor, away from the elevator, facing the Old Town and with a queen size bed. I was given my key and went up to my room and my room was right next to the elevator so I went back down and asked to change and then I was given a room that was not properly cleaned so I called reception again and they sent someone up to show me another room. That room had recently had its carpet cleaned and the smell of the carpet cleaner was overpowering, so I asked to see another room. That room had some very visible dust on the desk but the bellboy said that it was dust from the air conditioner. At that point, I was tired so I decided to take the room although it did not have a view of the old city and two twin beds had been pushed together to make a queen size bed so that there was a very visible lump in the middle.
When leaving I asked for help in going to the next city and how to get there and the woman at reception said she thought maybe I needed to go to such and such place, and I had to ask her to please call someone to confirm where I need to go. After calling someone it turned out that the initial place she told me was wrong, so I am glad I asked her to call someone else. But hotel staff should already know to call someone if they are not certain something important such as which is the correct bus station, etc. She also asked me to wait so she could send someone to check whether I had taken anything from the minibar. I said that at most hotels they just ask if I had taken anything not made me wait while they have someone check. Then she then said ok and asked me and I said no I didn't take anything. I took a hotel taxi to the bus station but the hotel taxi driver took the long way and it cost me as much to get to the bus station as it did to get to the airport. Furthermore, the hotel taxi driver did not seem very honest because he did not want to give me my change and it wasn't until I started arguing with him in Russian that he gave it to me. One of the reasons for taking a hotel taxi which would be more expensive than a regular taxi is that they should be honest and not try to rip customers off.
- Official Description (provided by the hotel):
- Nestled in the heart of Georgia's capital, the Radisson Blu Iveria Hotel, Tbilisi offers a premium location for both business and leisure. The structure's glass exterior presents panoramic views of the bustling cityscape. Along with dazzling views, each of our 249 rooms provides appealing amenities like Free high-speed, wireless Internet. At the on-site Filini Restaurant, you can indulge in flavorful Italian cuisine within the convenience of the hotel, or enjoy viewing the artistry of Asian Chefs in a theatrical open kitchen of stylish Asian Fusion Restaurant: try the super fresh sushi or something with a sizzle from a menu showcasing dishes from teppanyaki to teriyaki. Mix business with pleasure at the chic sky-top bar, or try your luck at our own Casino Iveria. Rest and rejuvenation await at the world-class spa, where you can treat yourself to an array of Anne Semonin treatments. Guests who are organizing a corporate or social event can take advantage of nine meeting rooms and an easily customizable ballroom. ... more less
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- Also Known As:
- Radisson Blu Iveria Hotel, Tbilisi Hotel Tbilisi