I stayed in this property for a couple of nights on business. Although the facilities were, on the whole, adequate (given the relative lack of international hotel chains in Burma), the attitude of the General Manager left much to be desired. I had an early morning flight to catch on my last day, and had been assured the previous night that a full breakfast service would be available from 5am. However, on the day itself, the restaurant bore a deserted look as late as 5.15, and there was no one to offer an explanation, much less an apology, for the sorry state of affairs. When I insisted on speaking to the GM, I was confronted by an arrogant man who, being peeved by the fact that he had been woken up unexpectedly, stated, among other things that he was 'not God' to be able to ensure that guests were provided with the breakfast that had been promised to them (and for which they had paid good money). Not a hotel I would recommend to discerning travellers. It took me many frustrating moments to draw out a grudging apology from this GM - and the promised breakfast did not materialise even by 6am when I had to leave the hotel or risk missing my flight.
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- Also Known As:
- Kandawgyi Palace Hotel
- Hotel Kandawgyi Palace
- The Kandawgyi Palace Hotel Yangon, Myanmar