In March 2013 we stayed two days in this hotel. I would not recommend this hotel. They have much pretentions: they act like they are afive star hotel but in my opinion it isn't. For instants the swimming pool: the water was milky instead of clear. I think this was because they didn't circulate the water. The pool is old and also the chairs, tables etc around the pool are. Often no fresh towels. The staff is mostly desinterested.
Our travel agency delivered flight tickets at the reception but when we wanted to pick them up, they couldnt find them any more. We had to ask four times before we got them.
The staff that did the breakfast were not attentive too. They didn't watch if weneeded coffee or tea and every time they forgot to put spoons at the cups.
The rooms and the beds are ok but again: some refurbishment could do much and also the hotel and its gardens should mainained much better.
During our stay they organised a big fashion show in the garden and they were rehursing two days long. That made a lot of noise and the only thing we could do is to leave the hotel. Complaining about it didn't have any effect.
When leaving the staff asked in a computerized way we liked our stay. We said: We're afraid not. They looked as if they couldn't believe we told them the truth and didn't make any suggestion for compensation.
So for us its clear that this is a hotel that the money is more important for than satisfied customers. For us a BIG MIN!!!
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- Also Known As:
- Kandawgyi Palace Hotel
- Hotel Kandawgyi Palace
- The Kandawgyi Palace Hotel Yangon, Myanmar