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Yangon (Rangoon)
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Traveler rating
1,604
786
164
30
18
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Reviewed 1 week ago

We had the pleasure is staying in a club room during our stay in Yangon. The check in staff were warm, friendly and welcoming and made a huge effort to check us in early (10am). The staff in the lounge were also super friendly. Pyae Pyae looked after us during cocktail hour on our last night and was super friendly and attentive - the staff made kids feel welcome which is a bonus

Date of stay: February 2020
Trip type: Traveled with family
1  Thank atran1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 1 week ago

Dear General Manager and the whole Chatrium Team,

During our stay, we felt really really special. What a heartwarming welcome! Thanks to you all for making our first honeymoon stop unforgettable! Very good view, Friendly staff, huge room, welcoming club lounge, and good food. thank you for making your guests happy!

Date of stay: February 2020
Trip type: Traveled as a couple
Thank zilch_123456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrachayaPuengpanich, Executive Assistant Manager at Chatrium Hotel Royal Lake Yangon, responded to this reviewResponded 1 week ago

Dear zilch_123456,

Mingalarpar.
Thank you very much for your recent stay in Chatrium Hotel Royal Lake Yangon.

We are so glad to know that you have got a perfect experience for your honeymoon trip in our hotel.

I will share your lovely valuable review to all of our team members. It will be a great motivation tool for them to keep on providing their excellent to all of our guests and you again hopefully in the future.

We are looking forward to welcome you again. Thank you very much.


Best wishes,
Mr. Prachaya Puengpanich (Ned)
Executive Assistant Manager - Operations
prachaya.pue@chatrium.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 week ago via mobile

Good cup of coffee with variety of snacks is good enough for the 2 of us on weekend break. Creme brulee, cinnamon roll, chicken satay, eclair with custard cream are good. #justthetwoofus #weekendchillaxing

Date of stay: February 2020
Trip type: Traveled as a couple
Thank WickdB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrachayaPuengpanich, Executive Assistant Manager at Chatrium Hotel Royal Lake Yangon, responded to this reviewResponded 1 week ago

Dear WickdB,

Mingalarpar.
Thank you very much for your recent visit to Chatrium Hotel Royal Lake Yangon.

We are so happy to know that you have got a great experience from your time in our hotel, especially your hi-tea experience at our Lobby Lounge.

We are looking forward to welcome you again in the future. Thank you very much.


Best wishes,
Mr. Prachaya Puengpanich (Ned)
Executive Assistant Manager - Operations
prachaya.pue@chatrium.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 week ago via mobile

The room was dirty on our 1st nite stay so we switched to another room the next nite. The property was really nice, but the traffic around the hotel is really bad. Breakfast was great. The lobby was really spacious & nice.

Date of stay: January 2020
Trip type: Traveled with family
Thank FarAway745478
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrachayaPuengpanich, Executive Assistant Manager at Chatrium Hotel Royal Lake Yangon, responded to this reviewResponded 1 week ago

Dear FarAway745478,

Mingalarpar.
Thank you very much for your recent stay in Chatrium Hotel Royal Lake Yangon.

We are so happy to know that you have got a great experience from your time in our hotel in overall.

And I would like to apologise regarding the unpleasant room for your 1st night.

We are looking forward to welcome you again in the future. Thank you very much.


Best wishes,
Mr. Prachaya Puengpanich (Ned)
Executive Assistant Manager - Operations
prachaya.pue@chatrium.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 week ago

We stayed at this hotel for three nights in January. We were upgraded to a lovely room on the 9th floor. However, despite assurances that we would get a queen bed we had to make do with two twins. The hotel is perched on a hill overlooking the lake with a few restaurants within easy walking distance. The breakfast buffet was wonderful with lots of fresh fruit, western and asian options. Depending on the time it was sometimes so busy that we had to wait for a table. Service was excellent and there is a small bank in the hotel for easy currency exchange. We ate at the outdoor bar one day and were attacked by mosquitoes. Overall, a lovely hotel which was a nice beginning to our Myanmar trip.

Date of stay: January 2020
    • Location
    • Cleanliness
    • Service
Thank trippy029
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrachayaPuengpanich, Executive Assistant Manager at Chatrium Hotel Royal Lake Yangon, responded to this reviewResponded 1 week ago

Dear trippy029,

Mingalarpar.
Thank you very much for your recent stay in Chatrium Hotel Royal Lake Yangon.

We are so happy to know that you have got a great experience from your time in our hotel, especially from great breakfast with full of freshness fruits, lovely room and stunning view from your room.

We are looking forward to welcome you again in the future. Thank you very much.


Best wishes,
Mr. Prachaya Puengpanich (Ned)
Executive Assistant Manager - Operations
prachaya.pue@chatrium.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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