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Yangon (Rangoon)
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Traveler rating
1,566
782
163
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18
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Reviewed 1 week ago via mobile

Location of this hotelwas great and near with many famous places. Lake view was very beautiful. Swimming pool was very clean. High Tea at lobby lounge was super delicious and twinings tea are probably the best ever. Service from lobby staff are excellent. Gary was superb.
Highly recommended.

Date of stay: January 2020
Trip type: Traveled on business
Thank YeH28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrachayaPuengpanich, Executive Assistant Manager at Chatrium Hotel Royal Lake Yangon, responded to this reviewResponded 2 days ago

Dear YeH28,

Mingalarpar.
Thank you very much for your recent stay in Chatrium Hotel Royal Lake Yangon.

We are so glad to know that you have got a great experience from your time in our hotel, especially at our Lobby Lounge.

We are looking forward to welcome you again in the future. Thank you very much.


Best wishes,
Mr. Prachaya Puengpanich (Ned)
Executive Assistant Manager - Operations
prachaya.pue@chatrium.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 week ago

This hotel was absolutely amazing. This property is immaculate with several pool and lovely service. No words to describe this incredible place and it's amenities. The most friendly, professional and warmly staff. Lobby lounge staff Jimmy, Patrick and their team are more than expected and super amazing. I cannot emphasize how kind, helpful and effecient. Lobby lounge overlook the beautiful lake and sunset have happy hour time every evening and every meals were very very good. Myanmar beer was one of the best beer ever.
While the hotel itself was amazing, I don't think our stay would have bee n wonderful as it was without super friendly lobby lounge staff.
The breakfast buffet was amazing and quality of food was good.
Don't miss to relax at super great swimming pool
Thanks for all staff our unforgettable experience.
I absolutely recommend this hotel to anyone looking to vacation to Myanmar.

Date of stay: January 2020
Trip type: Traveled with family
1  Thank 261will
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrachayaPuengpanich, Executive Assistant Manager at Chatrium Hotel Royal Lake Yangon, responded to this reviewResponded 2 days ago

Dear 261will,

Mingalarpar.
Thank you very much for your recent stay in Chatrium Hotel Royal Lake Yangon.

We are looking forward to welcome you again in the future. Thank you very much.


Best wishes,
Mr. Prachaya Puengpanich (Ned)
Executive Assistant Manager - Operations
prachaya.pue@chatrium.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 week ago

Firstly super thanks to my friend recommend to stay at this amazing hotel and great lobby lounge staff.Very clean room. Excellent, accommodating staff at the front desk and restaurant. The quality of everything was excellent, especially the attentiveness of the staff.
Espacilly lobby lounge staff Jimmy Patrick Danny Gary and their team.They great take care me during my three day stay to make sure all was to my liking!
Myanmar rum sour was best of the best and everyone should try it for refreshness.
Breakfast was alao very good and Victoria was great. Best of the best to stay in Myanmar.Swimming pool was super clean and great for ralaxing. You can order everything at their pool bar and coconut was good.
Thanks Chatrium.

Date of stay: January 2020
Trip type: Traveled with friends
1  Thank ursharnod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrachayaPuengpanich, Executive Assistant Manager at Chatrium Hotel Royal Lake Yangon, responded to this reviewResponded 2 days ago

Dear ursharnod,

Mingalarpar.
Thank you very much for your recent stay in Chatrium Hotel Royal Lake Yangon.

We are looking forward to welcome you again in the future. Thank you very much.


Best wishes,
Mr. Prachaya Puengpanich (Ned)
Executive Assistant Manager - Operations
prachaya.pue@chatrium.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 week ago

Probably one of the best five star hotel experience for us. Location of this hotel is perfect visit for near with many important landmarks. At the lobby lounge and sunset area was the great atmosphere and all staff were super excellent. Jimmy Patrick Gary Danny and Flora all were always smiling and greeting with our name and showing true 5 star warmly hospality.
Their cappucino and healthy welcome drink are great taste and good refreshing.
When my troat was a little hurt they gave us fresh ginger lemon tea and it was really great recovery for me. Thanks great lobby staff.
Breakfast was also very good and Victoria Vicent and Kelvin all are excellent.
Room was spacious and super clean. Swimming pool was very good and at pool bar all cocktails are super delicious served by Kenny.
Buffet dinner was also lots of choice and their manager Steven was also great care and very helpful whatever we required.
Overall great experience fot us and defiantly we will come back again and share our remarkable experience to everyone.
Thanks again Patrick and Jimmy for explaining about TripAdvisor to share our great memory.

Date of stay: January 2020
Trip type: Traveled on business
1  Thank Eranglisk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrachayaPuengpanich, Executive Assistant Manager at Chatrium Hotel Royal Lake Yangon, responded to this reviewResponded 2 days ago

Dear Eranglisk,

Mingalarpar.
Thank you very much for your recent stay in Chatrium Hotel Royal Lake Yangon.

We are so glad to know that you have got a great experience from your time in our hotel.

We are looking forward to welcome you again in the future. Thank you very much.


Best wishes,
Mr. Prachaya Puengpanich (Ned)
Executive Assistant Manager - Operations
prachaya.pue@chatrium.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 week ago via mobile

Just stayed 4 nights at Chatrium. The hotel experience is good. Fast check in by Zove and luggage brought to the room. The room facilities is top notch and all in working order.Dining at 2 of the restaurant was good. We had seafood buffet dinner as well as Japanese food. Both were good. The hotel grounds and swimming pool were well maintained. Overall staff performance is attentive but not intrusive. Very impressed. Front desk manager Mr. Lay was very friendly n helpful. Checkout by Kay was done in a jiffy n very friendly thank you. Overall a very happy and satisfied stay at Chatrium.

Date of stay: January 2020
Trip type: Traveled with friends
Thank stevench0ng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrachayaPuengpanich, Executive Assistant Manager at Chatrium Hotel Royal Lake Yangon, responded to this reviewResponded 2 days ago

Dear stevench0ng,

Mingalarpar.
Thank you very much for your recent stay in Chatrium Hotel Royal Lake Yangon.

We are so glad to know that you have got a great experience from your time in our hotel.

We are looking forward to welcome you again in the future. Thank you very much.


Best wishes,
Mr. Prachaya Puengpanich (Ned)
Executive Assistant Manager - Operations
prachaya.pue@chatrium.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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