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Reviewed 1 week ago

I have stayed in more than 10 hotels in Yangon. This is one of the best, but that is not too hard. The rooms are fine, a good 4 star plus, but nothing too special. The TV lets it down as there is a very limited range of channels for such an up market hotel.

The breakfast is a bit of a bun fight. The food is good, but getting a table can be fun and they staff are not quick to clear space for you. There are queues at the coffee machine . The staff are willing, but not 5 star and it does show at times.

The best part of the hotel is the public rooms and terrace. These are good and the location is also good. Not down town , but not way out either. Just make sure you have a Grab app and you will not notice. There are a few restaurants within walking distance and the big park to run around.

Date of stay: November 2019
  • Trip type: Traveled on business
    • Value
    • Cleanliness
    • Service
Thank pa3576
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrachayaPuengpanich, Executive Assistant Manager - Operations at Chatrium Hotel Royal Lake Yangon, responded to this reviewResponded 1 week ago

Dear pa3576,

Mingalarpar.
First of all, thank you very much for your recent stay in Chatrium Hotel Royal Lake Yangon.

We are so happy that you have got your good satisfaction on our overall services and products in our hotel.

Also, we appreciate your constructive comments, I will look into it and make sure that we will have a most possible way to improve.

We are looking forward to have you as our guest again in the future.
Thank you very much.


Best wishes,

Mr. Prachaya Puengpanich (Ned)
Executive Assistant Manager - Operations
prachaya.pue@chatrium.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 week ago via mobile

Stayed 3 days. 20 minute walk to shwedagon pagoda and people park. Across the street from the royal lake and park, with great views of Shewedagon pagoda. Paid 2000kyat for taxi to sule pagoda and back
Enjoyed walking tour of colonial downtown and waterfront. Circle train was not operating do to upgrades. Enjoyed the friendliness of the staff. Great restaurant and food was reasonable. Accommodations were very good. We found out that if you are on the 9th floor outstanding note pictures of the pagoda and city

Date of stay: November 2019
Trip type: Traveled as a couple
Thank Y1265DMchrisk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrachayaPuengpanich, Executive Assistant Manager - Operations at Chatrium Hotel Royal Lake Yangon, responded to this reviewResponded 1 week ago

Dear Y1265DMchrisk,

Mingalarpar.
First of all, thank you very much for your recent stay in Chatrium Hotel Royal Lake Yangon.

We are so happy that you have got your good satisfaction from your time in our hotel, especially the beautiful location of our hotel, friendliness of our team members, beautiful view of Shwedagon Pagoda from your room and good food at our restaurants.

We are looking forward to have you as our guest again in the future.
Thank you very much.


Best wishes,

Mr. Prachaya Puengpanich (Ned)
Executive Assistant Manager - Operations
prachaya.pue@chatrium.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago

We were very satisfied at Lobby Bar. All staff are very friendly and good knowledge. Special Thanks to Patrick and Jimmy. All cake and bread are very tasty. The view from hotel was very peaceful and beautiful. Room was spacious and clean. Overall Best Hotel ever.

Date of stay: November 2019
Trip type: Traveled as a couple
Thank Ayeaye C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrachayaPuengpanich, Executive Assistant Manager - Operations at Chatrium Hotel Royal Lake Yangon, responded to this reviewResponded 1 week ago

Dear Ayeaye C,

Mingalarpar.
First of all, thank you very much for your recent visit to Chatrium Hotel Royal Lake Yangon.

We are glad that you have got a good experience from your time in our hotel, especially at our Lobby Lounge and the excellent service from Patrick & Jimmy as well as our spacious guest room and beautiful ambiance within our hotel.

We are looking forward to have you as our guest again in the future.
Thank you very much.


Best wishes,

Mr. Prachaya Puengpanich (Ned)
Executive Assistant Manager - Operations
prachaya.pue@chatrium.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago

The best quiet place and good location nearby Shwedagon Pagoda. Lobby bar at Chatrium is really nice bar, good coffee and excellent cakes by Pactrick especiallly the susnset time to enjoy there. Strongly recommended.

Date of stay: November 2019
Trip type: Traveled on business
Thank CristinaK377
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrachayaPuengpanich, Executive Assistant Manager - Operations at Chatrium Hotel Royal Lake Yangon, responded to this reviewResponded 1 week ago

Dear CristinaK377,

Mingalarpar.
First of all, thank you very much for your recent visit to Chatrium Hotel Royal Lake Yangon.

We are glad that you have got a good experience from your time in our hotel, especially at our Lobby Lounge and the excellent service from Patrick.

We are looking forward to have you as our guest again in the future.
Thank you very much.


Best wishes,

Mr. Prachaya Puengpanich (Ned)
Executive Assistant Manager - Operations
prachaya.pue@chatrium.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago

Hotel was very beautiful and classy. Environment was very peaceful and cozy. Lake view was best of the best and wonderful. Room was nice and clean. Breakfast was super delicious. Finally i would like to Highlights lobby lounge team. They all are super friendly courtesy helpful and great. They all have great knowledge and excellent communications skills. Special thanks to Jimmy Patrick Danny Lucy and Lucian. Their happy hour was best for value and all cocktails are super tasty. They recommended some food and we love it very much. We will share our great experience to everyone.

Date of stay: November 2019
Trip type: Traveled on business
Thank 34florng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrachayaPuengpanich, Executive Assistant Manager - Operations at Chatrium Hotel Royal Lake Yangon, responded to this reviewResponded 2 weeks ago

Dear 34florng,

Mingalapar.
Thank you very much for your recent visit to Chatrium Hotel Royal Lake Yangon.

We are glad to know that you have a remarkable time in our hotel, especially from excellent service from our Superstars at Lobby Lounge (Jimmy, Patrick, Danny, Lucy and Lucian) and beautiful ambiance within our hotel.

We are looking forward to welcome you back in the future.
Thank you very much.


Best wishes,
Mr. Prachaya Puengpanich (Ned)
Executive Assistant Manager - Operations
prachaya.pue@chatrium.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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