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Traveler rating
1,470
771
162
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18
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All reviews lobby bar shwedagon pagoda tiger hill japanese restaurant swimming pool shuttle bus lake view high tea beautiful hotel small balcony luxury hotel club floor welcome drink breakfast buffet special thanks nice pool an oasis
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Reviewed 1 week ago

Best place for business talk with super delicious high tea and great cappuccino. Wifi speed also very good. All staff are very friendly and helpful. Service was extremely good. Hotel was very clean and lake view was amazing. Highly recommend.

Date of stay: November 2019
Trip type: Traveled on business
Thank Aung K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrachayaPuengpanich, Executive Assistant Manager - Operations at Chatrium Hotel Royal Lake Yangon, responded to this reviewResponded 6 days ago

Dear Aung K,

Mingalarpar. Thank you very much for your recent visit to Chatrium Hotel Royal Lake Yangon.
We are glad that you have got a good experience from your time in our hotel, especially in delicious High Tea, great Cappuccino, good WiFi and excellent service, all from our Lobby Lounge at Chatrium Hotel Royal Lake Yangon.

We are looking forward to have you as our guest again in the future.
Thank you very much.


Best wishes,
Mr. Prachaya Puengpanich (Ned)
Executive Assistant Manager - Operations
prachaya.pue@chatrium.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 week ago via mobile

Great hotel with friendly staff.
Rooms are well decorated and spacious. The view is beautifull (took the club room), looking at the main pagoda's.
Good location and nice pool.
Club level lounge is nice, but food choice is a bit limited

Date of stay: November 2019
Trip type: Traveled on business
Thank Jaap_Schlejen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrachayaPuengpanich, Executive Assistant Manager - Operations at Chatrium Hotel Royal Lake Yangon, responded to this reviewResponded 1 week ago

Dear Jaap_Schlejen,

Mingalarpar. Thank you very much for your recent stay in Chatrium Hotel Royal Lake Yangon.
We are so glad to know that you were so happy with our good location, spacious room with amazing view of the famous Shwedagon Pagoda and nice swimming pool area.

And thank you very much for your constructive comment. We will look into it and find the way to make immediate action on improvement.

Thank you very much.

We are looking forward to welcome you back to our hotel again in the future.


Best wishes,
Mr. Prachaya Puengpanich (Ned)
Executive Assistant Manager - Operations
prachaya.pue@chatrium.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 week ago

We spent a week at the Chatroulette. Fabulous hotel. With good rooms, great buffet breakfast and Super friendly staff. A bank in the foye provided excellent service converting unused local currecy back to USD at the same rate we got at AGD money changer (recommended) on arrival. He Swimming pool is great. The gym was good and a free Yoga session at the weekend was challenging for my flexible contingent, The technical staff were dogged in getting our TV device to connect to the hotel TV/wifi so we could follow the rugby World Cup. We ate twice at the hotel Japanese restaurant which was both reasonably priced and delicious. Taxi’s(Grab) made this an excellent location for our Yangon stay which is a few minutes from the Temples and Junction shopping all.

Date of stay: October 2019
    • Rooms
    • Cleanliness
    • Service
Thank Derek R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrachayaPuengpanich, Executive Assistant Manager - Operations at Chatrium Hotel Royal Lake Yangon, responded to this reviewResponded 1 week ago

Dear Derek R,

Mingalarpar from the Golden Land, Myanmar.
First of all, thank you very much for your recent stay in Chatrium Hotel Royal Lake Yangon.

We are so happy that you have got a good enjoyable time during your stay in our hotel.

In Chatrium Hotel Royal Lake Yangon, we are so lucky that we always have a lot of chances to service lovely guests as you.
And also very lucky that we have a great team who's always standby to provide their excellent to all our guests.

We wish to have you as our guest again in the future. Please do not hesitate to write to me, once you have plan to visit our hotel again. I will be more than happy to assist you.

Thank you very much.


Best wishes,
Mr. Prachaya Puengpanich (Ned)
Executive Assistant Manager - Operations
prachaya.pue@chatrium.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 week ago via mobile

Great hotel to visit Yangon. The service is top notch. Special thanks to Gary and Lucy in the lounge for their special friendliness, professionalism, humor and responsiveness. Thanks to them, I would like to stay again in this beautiful hotel.

Date of stay: November 2019
Trip type: Traveled with family
Thank Sty31415926
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrachayaPuengpanich, Executive Assistant Manager - Operations at Chatrium Hotel Royal Lake Yangon, responded to this reviewResponded 1 week ago

Dear Sty31415926,

Mingalarpar.
Thank you very much for your recent visit to Chatrium Hotel Royal Lake Yangon.

We are so glad that you have got a top notch experience from your time in our hotel, especially the excellent service from Gary and Lucy at our beautiful Lobby Lounge.

We will keep on maintaining our great reputation as one of the best five star hotels in Myanmar. And will make sure that all our guests will receive a Remarkable Experience from our hotel all the times.

We are looking forward to welcome you again in the future.
Thank you very much.


Best wishes,
Mr. Prachaya Puengpanich (Ned)
Executive Assistant Manager - Operations
prachaya.pue@chatrium.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 week ago via mobile

Hotel was very very beautiful and i am sure where ever you can take amazing photo. Espacilly at sunset area and swimming pool area. The atmosphere of this hotel was very peaceful and prosperous. Service was great from lobby lounge staff and High Tea was very delicious. Highly recommended.

Date of stay: November 2019
Trip type: Traveled with friends
Thank kaykhinenwe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrachayaPuengpanich, Executive Assistant Manager - Operations at Chatrium Hotel Royal Lake Yangon, responded to this reviewResponded 1 week ago

Dear kaykhinenwe,

Mingalarpar. Thank you very much for your excellent score rating and a nice review to Chatrium Hotel Royal Lake Yangon.

We are so happy that you have your good satisfaction on our photogenic & peaceful ambiance within our hotel, delicious High Tea and great service at our Lobby Lounge.

We wish to have you as our guest again in the future. Thank you very much.


Best wishes,
Mr. Prachaya Puengpanich (Ned)
Executive Assistant Manager - Operations
prachaya.pue@chatrium.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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