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Yangon (Rangoon)
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Traveler rating
1,426
769
162
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18
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Reviewed 2 weeks ago

The rooms were very nic e and really spacious. The location is a bit away from downtown but near to the lake. Not the latest building but under good maintenance
Good housekeeping.
For me too many Chinese guests.

Date of stay: September 2019
Thank Johannes S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrachayaPuengpanich, Executive Assistant Manager - Operations at Chatrium Hotel Royal Lake Yangon, responded to this reviewResponded 2 weeks ago

Dear Johannes S,

Mingalarpar from the Golden Land, Myanmar.
Thank you very much for your recent stay in Chatrium Hotel Royal Lake Yangon.

We are so glad to know that you were satisfied on our spacious guest room, beautiful location where is just opposite the Kandawgyi Lake (Royal Lake), good maintenance building and the great cleanliness by our Housekeeping Team.

We wish to welcome you back to our hotel again in the future. Once you have plan tp visit Yangon again, please do not hesitate to contact me. I will be more than happy to assist you.
Thank you very much.


Best wishes,
Mr. Prachaya Puengpanich (Ned)
Executive Assistant Manager - Operations
prachaya.pue@chatrium.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago

All staff from hotel was very very polite and always smile. Especilally lobby bar staff Jimmy Rio Gary and danny was great and helpful. At lobby bar evening time happy hour was buy one another one free cocktails and wine. Service and view very very perfect.

Date of stay: October 2019
Trip type: Traveled on business
Thank Pancyccc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrachayaPuengpanich, Executive Assistant Manager - Operations at Chatrium Hotel Royal Lake Yangon, responded to this reviewResponded 2 weeks ago

Dear Pancyccc,

Mingalarpar from Chatrium Hotel Royal Lake Yangon.
We are glad that you were satisfied on our services and products here, especially on perfect service from Lobby Lounge Team plus their excellent drinks as well.

I have already shared your appreciations to all my team members as well. You made their day.

We wish to have you as our guest again in the near future. Another outstanding services are always here for you.
Thank you very much.


Best wishes,
Mr. Prachaya Puengpanich (Ned)
Executive Assistant Manager - Operations
prachaya.pue@chatrium.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago

Hotel rooms are clean and comfortable.
Location is great for many famous places.
Lake view is very beautiful.
Swimming pool was fun.
Breakfast was good.
At lobby bar service was friendly and attentive staff.
Gary Jimmy Rio and Danny was excellent.
Highly recommend it for everyone.

吃的與環境都很好,地点適中接近市中心去鴛鴦湖散步只需三分钟。去大金塔步行約15分钟第一次到此就喜欢上这个鬧中取静的地点。

Date of stay: October 2019
Trip type: Traveled on business
Thank 3254c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrachayaPuengpanich, Executive Assistant Manager - Operations at Chatrium Hotel Royal Lake Yangon, responded to this reviewResponded 2 weeks ago

Dear 3254c,

Mingalarpar.
Thank you very much for your lovely review and excellent score rating to Chatrium Hotel Royal Lake Yangon.

We are very happy that you have got a great experience from your time in our hotel especially on the cleanliness & comfortable of guest room, nice location of our hotel where is just opposite the Kandawgyi Lake (Royal Lake) plus a walking distance to the famous Shwedagon Pagoda, beautiful Lake View from our hotel, lively ambiance of swimming pool area and the excellent service from Gary, Jimmy, Rio and Danny at Lobby Lounge.

We are looking forward to welcome you back to our hotel again in the future.
Thank you very much.


Best wishes,
Mr. Prachaya Puengpanich (Ned)
Executive Assistant Manager - Operations
prachaya.pue@chatrium.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago via mobile

The place is a nice place and pleasent views from the resturant. There is a good location for doing the business meeting and the service of the hotel is really good. People are very kind and enthusiasm. Thanks to Lucy,Gary and Rio..

Date of stay: October 2019
Trip type: Traveled on business
Thank AUNG MYINT O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrachayaPuengpanich, Executive Assistant Manager - Operations at Chatrium Hotel Royal Lake Yangon, responded to this reviewResponded 2 weeks ago

Dear AUNG MYINT O,

Mingalarpar from Chatrium Hotel Royal Lake Yangon.
Thank you very much for your recent visit to Chatrium Hotel Royal Lake Yangon.

We are so glad that you were really satisfied on our overall services & products at our Lobby Lounge especially the beautiful location where you can see the fantastic green view of Kandawgyi Lake and excellent service from Lucy, Gary and Rio.

Moreover, we are very happy that you love our coffee. We selected a premium grade of coffee beans which grew on the beautiful highland in the Northeast of Myanmar.
It is one of our ideals that our guests must enjoy the best of local during their time in our hotel. And the brand of this coffee beans is "Sithar Coffee".
And Sithar Coffee beans in our hotel is available exclusively in Chatrium Hotel Royal Lake Yangon only.

We are looking forward to welcome you back to our hotel again in the future.
Thank you very much.


Best wishes,
Mr. Prachaya Puengpanich (Ned)
Executive Assistant Manager - Operations
prachaya.pue@chatrium.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago

Lucy Rio Gary and Jimmy are very polite and helpful. At lobby bar coffee and pastries are very delivious. Lake view was also fantatic. Hotel was absolutely clean and beauyiful. Swimming was the best ever. Overall we loved this hotel

Date of stay: October 2019
Trip type: Traveled on business
Thank 756mile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrachayaPuengpanich, Executive Assistant Manager - Operations at Chatrium Hotel Royal Lake Yangon, responded to this reviewResponded 2 weeks ago

Dear 756mile,

Mingalarpar.
Thank you very much for your kind review and excellent score rating to Chatrium Hotel Royal Lake Yangon.

We are so happy that you have got a great outstanding experience during your time in our beautiful hotel, especially good quality & tasty of coffee and pastries products at Lobby Lounge, beautiful Kandawgyi Lake View (Royal Lake) from our hotel, best swimming pool and lovely service from Lucy, Rio, Gary and Jimmy at Lobby Lounge.

We are looking forward to have you as our guest again in the future.
Thank you very much.


Best wishes,
Mr. Prachaya Puengpanich (Ned)
Executive Assistant Manager - Operations
prachaya.pue@chatrium.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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