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All reviews shwedagon pagoda tiger hill lobby bar shuttle bus japanese restaurant swimming pool beautiful hotel small balcony lake view club floor luxury hotel special thanks breakfast buffet welcome drink nice pool spacious rooms an oasis
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Reviewed 2 weeks ago via mobile

Hi; My name is pyo phyu and i live in Australia. When i come yangon; i always come chatrium Tiger Hill restaurant every years at least once. In Yangon; if you looking for Dim Sum buffet; tiger hill is the best place. Food quality and service are the best

Date of stay: August 2019
Trip type: Traveled as a couple
Thank Pyophyu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrachayaPuengpanich, Executive Assistant Manager - Operations at Chatrium Hotel Royal Lake Yangon, responded to this reviewResponded 1 week ago

Dear Pyophyu,

Mingalarpar from Yangon.
Thank you very much for your excellent score rating and a lovely review to us.
We are so glad to know that you were very satisfied on your recent lunch at our Tiger Hill (Chinese) Restaurant.

We will keep on maintaining the reputation of our Tiger Hill Restaurant as one of the best Chinese Restaurants in Yangon.

We wish you to have more good experiences in our hotel again in near and far future.
Thank you very much.


Best regards,
Mr. Prachaya Puengpanich (Ned)
Executive Assistant Manager - Operations
prachaya.pue@chatrium.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago via mobile

Hotel was great location in Yangon. Hotel is very nice and clean. Breakfast was very delicious. Room was luxury and comfortable. We were very enjoyed at lobby lounge every evening while we satyed in. All staff are very friendly and helpful. Special thanks to Lucy, Jimmy, Patrick and Gary.
Hotel manager Ned is also very professional and nice guy.
Thanks all and highly recommanded

Date of stay: August 2019
Trip type: Traveled on business
1  Thank 311tinahh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrachayaPuengpanich, Executive Assistant Manager - Operations at Chatrium Hotel Royal Lake Yangon, responded to this reviewResponded 1 week ago

Dear 311tinahh,

Mingalarpar from the Golden Land, Myanmar.
First of all, thank you very much for your recent stay in Chatrium Hotel Royal Lake Yangon.

We are so glad to know that you were satisfied on our overall services here especially on cleanliness of our hotel, delicious breakfast buffet, luxury & comfortable guest room and nice & attentive staff at Lobby Lounge.

Moreover, I have already shared your special appreciations to Lucy, Jimmy, Patrick and Gary at our Lobby Lounge.
Your review is a great motivator for them to keep on improving things and keep on providing their excellent to all our guests.

We wish to have more chances to welcoming you at our hotel again. Thank you very much.


Best wishes,
Mr. Prachaya Puengpanich (Ned)
Executive Assistant Manager - Operations
prachaya.pue@chatrium.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago

Chatrium was always giving the guest an amazing experience with outstanding service. Wifi was very fast in Yangon and location is the best choice for traveller with near Famous pagodas and popular land mark.
Breakfast buffet was good and service very good.Membership recognition was good and we was greeted by Flora, Jimmy and Patrick at awsome lobby lounge happy hour time. They were very helpful and showed high levels of professional. Their local rum sour was good refreshing and nice to try. The pool is long and beautiful with cocount trees.
For room you should choice laka view.
Overall a good stay, Great Job.

Date of stay: August 2019
Trip type: Traveled with friends
1  Thank Samuel P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrachayaPuengpanich, Executive Assistant Manager - Operations at Chatrium Hotel Royal Lake Yangon, responded to this reviewResponded 2 weeks ago

Dear Samuel P,

Mingalarpar from the Golden Land, Myanmar.
First of all, thank you very much for your recent stay in Chatrium Hotel Royal Lake Yangon.

We are very happy knowing that you had a very good time and satisfied on our overall services in our hotel especially on strong WiFi signal everywhere within our hotel, best location of our hotel which is nearby Kandawgyi Lake & the famous Shwedagon Pagoda, good breakfast buffet, good ambiance at swimming pool, awesome Lobby Lounge and high level of professional of our staff.

Moreover, I have already shared your special appreciation to Flora, Jimmy and Patrick at Lobby Lounge.
Your review will be a good motivator for all of our team members to keep on providing their excellent to all our guests.

We are looking forward to welcoming you back to our hotel again in near or far future.
Thank you very much.


Best wishes,
Mr. Prachaya Puengpanich (Ned)
Executive Assistant Manager - Operations
prachaya.pue@chatrium.com

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Reviewed 2 weeks ago via mobile

large and beautiful swimming pool. Very reaxing place with green zone. Outstanding Service. Food and Drinks are excellent. Especially lobby bar team was excellent with Lucy Rio Jimmy and Patrick. Highly recommend. I would definitely stay here again.

Date of stay: August 2019
Trip type: Traveled on business
2  Thank kidak2019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrachayaPuengpanich, Executive Assistant Manager - Operations at Chatrium Hotel Royal Lake Yangon, responded to this reviewResponded 2 weeks ago

Dear kidak2019,

Mingalarpar. Thank you very much for your excellent score rating and a lovely review to us.
We are so happy that our great effort is reflecting on your satisfaction on our services and products.

Thank you for your special appreciations to Lucy, Rio, Jimmy and Patrick, I have already shared to all of them as well as all team members of our hotel.
We will keep on maintaining our excellent for all our customers entering Chatrium Hotel Royal Lake Yangon.

We wish to provide our excellent service to you again in the near future.
Thank you very much.

Best wishes,
Mr. Prachaya Puengpanich (Ned)
Executive Assistant Manager - Operations
prachaya.pue@chatrium.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago via mobile

Hotel is very clean and beautiful. The view is awsome with large and beautiful lake. Room are very comfortable. Welcomdrink is really fresh and nice. Breakfast is also good. Check in was fast. Our favourite place was their lobby lounge and happy hour cocktails with delicious snack. Service was super excellent. Thanks Steven, Jimmy, Nicky and Kenny for memorable experience.

Date of stay: August 2019
Trip type: Traveled on business
1  Thank 889thtm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrachayaPuengpanich, Executive Assistant Manager - Operations at Chatrium Hotel Royal Lake Yangon, responded to this reviewResponded 2 weeks ago

Dear 889thtm,

Mingalarpar.
First of all, thank you very much for your recent stay in Chatrium Hotel Royal Lake Yangon.
We are so glad to know that you were satisfied on our services and products during your stay in our hotel especially on beautiful Kandawgyi Lake View from your room, comfortable room, fresh welcome drink name "Cheewa" (means "Lively"), good breakfast buffet, excellent speed of check-in and the nice of your favourite place "Lobby Lounge".

Moreover, I have already shared your lovely review here to all our team members and also your special appreciation to Steven, Jimmy, Nicky and Kenny. It made their day.

We will keep on maintaining our great reputation as one of the best five star hotels in Myanmar. And we will keep on providing our excellent services to all our guests.

We wish to welcoming you back here again in the future.
Thank you very much.


Best wishes,
Mr. Prachaya Puengpanich (Ned)
Executive Assistant Manager - Operations
prachaya.pue@chatrium.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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