Good stay except for the hiccup on my one day extension which went under a separate booking reference. I had called the hotel reservation couple of days before arrival to inform them to treat my original 14-17 Dec booking and 17-18 Dec extension booking as one to avoid possible admin hassle and changing rooms. This wasn’t communicated to the hotel front desk.
Hotel reception had to check with reservations the following day to confirm the extension. Even then, the reception would only issue us our 18 Dec breakfast vouchers on 17 Dec. Rather strange considering both bookings were fully paid in advance.
Otherwise service everywhere was excellent, particularly housekeeping staff who were very responsive to the needs of an extended family travelling with 3 kids.
If there was any room for improvement, it would be getting rid of the numerous tiny but obvious black patches which dotted the bathroom wall tiles.
We were there just before Christmas. The whole hotel and its surroundings were all dressed up for the festive season, enhancing the overall ambience tremendously.
- Free Wifi
- Free parking
- Visit hotel website