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Reviewed April 25, 2019 via mobile

Been traveling around Myanmar for the last week, it was nice just to relax by the pool and skip the hustle and bustle of Yangon traffic and heat
Glad I chose Chatrium to stay as the hotel is spacious to stroll around and the swimming pool is huge.
Breakfast has great choices and does cater for all.
Rooms with balconies are also great nice comfy bed to sleep on is a plus.
Chatrium staff of always around to help they speak English and are always saying “mingalaba” when you walking by
If you looking for a end of holiday escape Chatrium should be on your list you can get a day pass to use the pool at $25

Thanks Chatrium team

Date of stay: April 2019
Trip type: Traveled as a couple
1  Thank dkedwards
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrachayaPuengpanich, Director of Rooms / Hotel's Executive Committee at Chatrium Hotel Royal Lake Yangon, responded to this reviewResponded April 28, 2019

Dear dkedwards,

Mingalarpar.
Thank you very much for your nice review here on TripAdvisor.
We are so glad knowing that you had a great time during your stay in our hotel especially our good ambiance swimming pool area, great choices of breakfast buffet at Emporia Restaurant and the friendliness of our staff.

We are very lucky that we always have chances service lovely guest as you. And your review here is making our day.

Thank you very much. And if you have plan to visit Yangon again in near or far future, please do not hesitate to write me an email.


Best regards,
Mr. Prachaya Puengpanich (Ned)
Director of Rooms
Prachaya.pue@chatrium.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 24, 2019

The hotel itself give very luxury feel. You will see the unique of Myanmar once you enter the lobby. Rooms are neat and cozy. They also have a large swimming pool. Room service are nice. Breakfast is really great with variety of burmese food. I recommend to try Burmese milk tea here, a very delicious one. Staff are really nice and have excellence service minded. You can ask lobby for medicine or doctor if you need one in case of emergency. They also have the room with Shwedagon Pagoda view.

Date of stay: June 2018
  • Trip type: Traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank sskevinjet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrachayaPuengpanich, Director of Rooms / Hotel's Executive Committee at Chatrium Hotel Royal Lake Yangon, responded to this reviewResponded April 28, 2019

Dear sskevinjet,

Mingalarpar.
Thank you very much for your kind review here on TripAdvisor.
We are more than happy leaning that you had a great time during your stay in our hotel especially the luxury& local touches at our hotel lobby, good atmosphere at swimming pool, good quality of Food & Beverages, unique view from guest room and the most important, EXCELLENT SERVICE MINDED STAFF.

We will keep on maintaining our excellent as one of the best 5 star hotels in Myanmar.

Please do not hesitate to let me know, once you have plan visit Yangon again in near or far future.

Thank you very much.


Best regards,
Mr. Prachaya Puengpanich (Ned)
Director of Rooms
Prachaya.pue@chatrium.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 24, 2019 via mobile

We stayed 3 days at the start of our visit to Myanmar. Perfect place to combine visiting Yangon, relaxing, enjoying sun and pool. Leaving you in the ideal mood to discover the more adventurous side of Myanmar. Service and room excellent. But best pool!

Date of stay: January 2019
Trip type: Traveled as a couple
Thank Michael P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrachayaPuengpanich, Director of Rooms / Hotel's Executive Committee at Chatrium Hotel Royal Lake Yangon, responded to this reviewResponded April 28, 2019

Dear Michael P,

Mingalarpar!
Greetings from Chatrium Hotel Royal Lake Yangon.
Thank you very much for your time writing this nice review for us.
We are very glad knowing that you had a perfect time during your stay in our hotel.

We will keep on maintaining our excellent such as room quality, service from our team and perfect ambiance within our hotel.

We are looking forward to providing you our excellent again in your next time visit Yangon in near or far future.

Thank you very much.


Best regards,
Mr. Prachaya Puengpanich (Ned)
Director of Rooms
Prachaya.pue@chatrium.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 23, 2019 via mobile

My family and I visited Yangon so many times. We really appreciated the staffs in this hotel very much.
Here are some that very helpful:
Ms. Khin Thida and Mr. Nay Lin Aung who are at the Club Lounge.
And specially Mr. Ko Sai the house keeper on the 8th floor where we stayed.
Great service i am very impressed

Date of stay: November 2018
Trip type: Traveled with family
Thank Kaew J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrachayaPuengpanich, Director of Rooms / Hotel's Executive Committee at Chatrium Hotel Royal Lake Yangon, responded to this reviewResponded April 29, 2019

Dear Kaew J,

Mingalarpar.
Thank you very much for your very nice review here on TripAdvisor.
We are very happy knowing that you had a great time during your stay in our hotel especially the excellent service from our staff.

I have already passed your special appreciations to Ms. Khin Thida, Mr. Nay Lin Aung and Mr. Ko Sai as well.

Chatrium Hotel Royal Lake Yangon is very lucky that we have a great team here. And also very luck that we have a lovely guest as you.

If you have chance to visit Yangon again in near or far future, please feel free to contact me. Because we are looking forward to welcome & service you again.

Thank you very much.


Best regards,
Mr. Prachaya Puengpanich (Ned)
Director of Rooms
Prachaya.pue@chatrium.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 23, 2019 via mobile

Stayed at the Chatrium Hotel for one night (April 17th) to relax after the Thingyan Water Festival. The room was big, and the bathroom decent size.
Unfortunately, they did not have anymore rooms available with King Size beds when we checked in, so they offered us a room with two beds and push them together which they did.
One of the things that drags my overall rating down is the cleanliness, cause after they push one bed next to the other, the floor beneath the bed was dirty. Second thing that drags my rating down is that the overall feeling of the room was that it is a bit outdated, and even some of the towels was torn at the end.

Nevertheless, the hotel is nice located centrally in Yangon. All the staff we were in contact with were very much welcoming and helpful. Great service! The food is great. Had some snacks at the pool, high tea, and breakfast in the morning.

Date of stay: April 2019
Trip type: Traveled with friends
Thank Emil1991
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrachayaPuengpanich, Director of Rooms / Hotel's Executive Committee at Chatrium Hotel Royal Lake Yangon, responded to this reviewResponded April 29, 2019

Dear Emil1991,

Mingalarpar.
Greetings from Chatrium Hotel Royal Lake Yangon.
Thank you very much for your review here on TripAdvisor.
We appreciates your satisfaction during your stay in our hotel especially on nice location of our hotel, great service staff and nice food & beverages experience.

And thank you very much for your constructive comments which I have brought to all concerned staff for immediate improvement.

However, we will keep on maintaining our positioning as one of the best 5 star hotels in Myanmar. And we will make sure that all of our guests will bring back home their Remarkable Feeling during their stay in our hotel.

Once you have plan visiting Yangon again in near or far future, please give us a chance to provide our excellent to you. And you could contact me by email as well.

Thank you very much.


Best regards,
Mr. Prachaya Puengpanich (Ned)
Director of Rooms
Prachaya.pue@chatrium.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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