Me and my family stayed there for 3 nights only but it’s a great experience during my recent trip to Yangon.
I’m a frequent traveller and kind of picky person whenever choosing the hotel. Before my every trip, I usually took down many hotels in my list and read the review carefully. I always chose the hotel that would be suitable with my preference, such as safety, convenience and comfortable .. Now, my choice is right, Melia fulfilled what I needed.
We booked 2 rooms and requested the high floor; I love the high floor whenever I stayed in hotels. We arrived at the hotel around 12 noon before the check-in time. A young and sweet lady staff from the Reception is very helpful. She politely explained that one room was ready for us but another room wasn’t. Also she already arranged the room at 23 rd floor that I truly enjoyed and most memorable. It made me so happy indeed.
The Concierge also very attentive.. The bellboy service is great.
The room is very clean and tidy, well maintained. The wifi is very fast. The room is very quiet. We can get a good sleep after a long day filled with busy schedule. Breakfast buffet is awesome. They offer a wide variety of choices. I love the most is Noodle station and Yoghurt station. It’s so tasteful. House Keeping is very fast and efficient. House Keeping staffs are very attentive and fulfilled us what we asked for. We couldn’t access the swimming pool during our stay. It was doing under regular maintenance service. Hotel location is great, next to shopping mall and we can access everything. Another thing we appreciated was the reception team allowed us to late check out at 3 pm as our fight is in the late evening.
Overall ranking : The staffs are very professional and friendly - front desk, concierge, housekeeping, bellboy , all are very fantastic.
The remarkable service: 1) They arranged the room at 23 rd floor that we asked for.
2) Late check out at 3 pm
We have a wonderful experience at Melia and will definitely come back whenever we visit to Yangon, .