The great last minute rates on Wotif and its central, waterfront location attracted us to the Grand Hotel. The cheap rates did not include breakfast and we did not want to use the restaurant or other facilities, except maybe the pool (which we didn't end up using because of the weather). We would not have stayed here at full price, so the review is based around that fact.
We booked 2 standard rooms and expected to be on the lowest level, but we were luckily put on the 3rd floor. I don't know if they have smoking/non-smoking rooms, but we requested non-smoking rooms and that's what we were given. The rooms had views of the harbour, Iririki, the docks, the town and beyond. In clear weather the sunsets would be spectacular, but we had to make do with a rainbow.
The bed was so comfy and cozy and soft, soft, soft. Soft doonah, pillows and mattress. I felt like I was sleeping on a cloud, but not saggy at all. The shower, which is separate to the bath, has plenty of hot water and good water pressure. The bathroom is set up so you can have a window to the sleeping area with views to outside or close the privacy screen if you are feeling modest. The A/C was working just fine, so was the fridge. There were very welcome tea and coffee making facilities and toiletries. The rooms are cleaned and towels replaced daily. We were not charged for anything we didn’t use, which is always wonderful at checkout.
We took the free ferry to Iririki (it comes right to the pool area of the Grand) and had a look around the island. You can swim or snorkel there for free if you are staying at the Grand Hotel, so we took this opportunity to have a peak.
There were a few things about the hotel that might have bothered us if we were paying full price. But we don't get bothered easily and we weren't expecting 5 star. Vanuatu simply doesn't have 5 star standards. The TV didn't have a good signal, but we didn't want to watch it anyway. The shower flooded the bathroom a bit, so we went downstairs ourselves and picked up some extra towels. The staff happily obliged and also gave extra pool towels. The only thing I really didn’t like was the cigarette smell in the lobby, but as with the restaurant, you can sit outside if you choose to eat or drink there.
Overall, the hotel was in the position we wanted, has great water front views, we felt a little bit spoilt and we slept so well. We found the service to be good and the staff were very helpful when we needed them.
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- Also Known As:
- Grand Hotel And Port Vila
- Sebel Vanuatu Port Vila
- Grand Hotel And Casino Vanuatu/Port Vila