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“A really lovely place to stay and great value.”

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Pacific Lagoon Apartments
Ranked #19 of 47 Hotels in Port Vila
Certificate of Excellence
Australia
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“A really lovely place to stay and great value.”
Reviewed December 31, 2012

We have just arrived home after spending 7 nights at Pacific Lagoon over the Christmas break. Our 22 year old daughter and ourselves were very comfortably accommodated in the 2 bedroom villa. It was self contained, immaculately clean and the beds were very comfortable.
The staff were very welcoming and warm. It really felt like Vanuatu there and the lagoon and ocean views were an added bonus. The pool was clean and sparkling and only 5 mins into town on a bus at the front gate.
We loved it and cant wait to return for a longer holiday next time.
Chris the manager was very helpful, nothing was too much trouble. Lilly from the office was very patient and sweet with me when I changed my mind about tours and she had to rebook several times!
The lovely girls who cleaned our accommodation were very friendly and we felt that we were very safe there. The night security man was also lovely and although there does not seem to be any security issues there, he was always around the corner if you needed him. We left our belongings out when we went out for the day and did not even lock the doors in the end, as we felt very comfortable to relax in this lovely place.
You can walk to other resorts and also a short boat trip ( 5 mins) to Erakor Island.
I would highly recommend this Pacific Lagoon if you want a relaxed environment away from the big 5 star resorts . Great for families and couples or for 4 adults. We looked at other big resorts and although they have impressive decor and gardens and large multiple pools/bars, they did not offer what we were looking for. None offered the views we had or the room. The decor is simple and clean, which we liked. There are fly screens and air-conditioning, however we did not end up using the air conditioning at all as the villa was cool enough.
All in all I think it was wonderful and was very impressed and we will return and stay in the same place next time. Great Value!
Lanise

Room Tip: All apartments/villas are good and many garden ones also have a water view. We had a lagoon front ap...
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Easter3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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179 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • English first
  • French first
  • Any
English first
Melbourne, Australia
Level 4 Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed December 31, 2012

Sure the place could do with a bit of a reno but then the price would make it not such great value for money I'm sure. Everything you need is here, and the staff are fantastic. Chris is super helpful and friendly. Easy to get around on the buses. Good snorkeling in the lagoon right at your doorstep, close to Le Lagon (can actually walk there through the lagoon if you want!) which has fantastic pools that you can use as a day guest. If you want to save some money it's definitely worth staying here.

Room Tip: I like room 9 because it's a garden room but next to the lagoon so best of both worlds.
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  • Stayed December 2012, traveled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank pjtravellots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geelong, Australia
Level 1 Contributor
4 reviews
Reviewed December 5, 2012

The location and ambience of the apartments provide you chance to see behind the scenes of what you would normally experience during a resort holiday. Being able to jump on the local bus or taxi (both incredibly cheap), walk to neighboring resorts for a coffee or travel by boat across the lagoon for a drink on Erakor island the Pacific Lagoon Apartment provides you with more than just a one dimensional holiday.

The staff at PLA will help you to navigate your way around; whether for a hire car, a tour bus, to the local markets or recommend where to get the best coffee in Vila. Nothing is too much trouble...For a small cost, your washing returns perfectly ironed. I had my washing done before leaving and gratefully unpacked when I got home. Bliss.

Room Tip: Waterfront apartments are wonderful opening up to the lagoon and the garden ones are tucked away wit...
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  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Rosie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raglan, New Zealand
Level 4 Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed October 17, 2012

I stayed here for a week and had a lovely time. The apartments reminded me of the sort of beach house rentals that are available in New Zealand. It had everything we needed for our stay, was comfortable and in a great location.

We paid a little extra for one of the beach front apartments, which offered splendid views of the lagoon. Sometimes at night the sound from the island resort in the lagoon would drift over, but it was never unpleasantly loud and never went late.

The apartments are located about 4km from the centre of Port Vila town. Getting there is a quick bus ride away - only 150 valu and the buses are so frequent we barely had to wait for one. It's a great base to explore Port Vila or indeed Efate island. Manager Chris and the staff were very helpful and had good recommendations.

Pacific Lagoon Apartments is good for independent travellers wanting a scenic base for their Port Vila experience.

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Robyn2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raglan
Level 6 Contributor
104 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed October 16, 2012

The PLA website is a true reflection of what you get. If anything it is better when you get their than shown on the web. We used the buses into town quite a bit. Two minutes to walk up the drive to the road, less than a 5 minute wait for a bus and then twelve minutes into the centre of Port Vila or siix minutes to Numatu Supermarket. The local store is also handy, just a 12 minute walk along the road. It has canned and dry goods plus bread.
I swam in the pool every day and that was a delight.
As others have said both Chris and Lily are very helpful. Room service leaves tidy clean rooms and often with some fresh flowers from the garden.

Room Tip: Lagoon view rooms have a great view across the lagoon to Erakor Island. Some noise from Erakor Reso...
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  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ragdad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wollongong
Level 4 Contributor
45 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed October 5, 2012

We have just come back from 10days in Vanuatu and had the most amazing time. Pacific Lagoon Apartments were exactly what we wanted and needed being a family of 2 adults and 2 teenagers. Chris and all of his staff were exceptional and nothing was ever too much trouble. This includes taking us to the supermarket on a late sunday afternoon in his own car, inpromptu coconut drinks and coconut crab viewing. The apartments were clean, roomy and had everything we needed. The magnificent lagoon view each morning was just an added bonus that I wish I had for the rest of my life. We had family staying next door at Le lagon and after viewing their small room, knew we had made the right choice and our kids certainly agreed. We could nit pick over comments others had made about shelving or curtains, but these apartments truly had everything you could need and for the time you actually spend in them......the service level, overall experience and where they are situated make them great value for money. Our thanks to Chris, LIlly and Billy and all the other smiling staff who enriched our holiday and made our kids first overseas experience one they will remember forever. I cannot recommend these apartments enough and hope to return soon.

Room Tip: The lagoon facing rooms are well worth the extra money. We had room 7 and loved it.
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  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Wendy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunshine Coast
Level 6 Contributor
172 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed August 19, 2012

Once again we retuned to Pacific Lagoon and met family from NZ. Had two lagoon front bungalows. Chris (manager) gave excellent service, nothing was too much trouble. Bungalows had a change of furniture in the lounge, sofa beds were gone ( a bit disappointing) and furniture was not that comfortable (replaced before Chris arrived). It's probably time for some major maintenance, locks on windows and screens broken. Kitchens need updating, drawers and doors stuck and could not be opened. Cupboards above bench had been replaced with shelving. Doors had been taken off lounge cupboards and wardrobes????
Some outdoor cover would be good over the front patios - could sit out there if it was raining and still gaze across the lagoon while having a cocktail.
New pool was great, kids loved it.
The location is excellent. Bungalows have plenty of room (2 bedrooms).
Service great. Lily in the office organised our transfers to and from the airport. Ladies doing housekeeping also great, hung our washing out for us. Amazing service.
Septic also backed up and the pump truck was organised straight away - all with a wonderful sense of humour.
We all enjoyed our stay there. Will be back in Sept.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cardeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pacific Lagoon Apartments

Property: Pacific Lagoon Apartments
Address: Pango Road, Port Vila, Efate, Vanuatu
Location: Vanuatu > Efate > Port Vila
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Port Vila
#8 Romantic Hotel in Port Vila
#11 Top resorts Hotel in Port Vila
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Pacific Lagoon Apartments 3.5*
Number of rooms: 11
Official Description (provided by the hotel):
On the water's edge in a peaceful garden setting Pacific Lagoon Apartments is conveniently located, a little out of town, at the mouth of picturesque Erakor Lagoon, near other resorts and 4 kilometres from Port Vila town centre. Our eleven 2 bedroom apartments are fully serviced, have well equipped kitchens, satellite TV, in-house DVDs, kayaks and barbecue. Our friendly staff will look after you and PLA can be your home away from home. ... more   less 
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Also Known As:
Pacific Lagoon Apartments Hotel Port Vila
Pacific Lagoon Apartments Vanuatu/Port Vila

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