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“Great value!” 4 of 5 stars
Review of Coconut Palms Resort

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Coconut Palms Resort
Ranked #29 of 46 Hotels in Port Vila
Engadine, Australia
Level Contributor
138 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
“Great value!”
4 of 5 stars Reviewed June 24, 2013

My (much) better half and I stayed at the Coconut Palms on a package deal, which included breakfast and a meal deal, which gave us a daily allowance to apply against our meals in their Navarro Restaurant, on which I have done another good review. At the end of the week, the extra we had to pay was so small, we thought we had been given a bargain of a lifetime. The Coconut Palms doesn't have a waterfront but it is centrally located in the town and just a few minutes walk to the main street of Port Vila. Staff brilliant, food remarkably good. Good size rooms. We would happily stay there again. If you will be in Port Vila for the 1st time don't be afraid to use the local buses, which are just 8/9 seat "family wagons" e.g. Tarago etc. About $1.50 door to door anywhere in town - much cheaper than taxis and very efficient.

Room Tip: We stayed in the rooms to the right of the restaurant and pool. Nice and quiet and overlook a nice g...
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank adshare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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282 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
QLD
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 7, 2013

Excellent atmosphere, lovely, friendly & helpful staff - Hi Everyone - best 7 days of fun, relaxing and the firework show on Saturday night is a MUST - DO NOT MISS IT!! Clean, tidy and large rooms with air cond (a must), awesome pool, bar, restaurant and 5 mins to main Port Vila town on a bus (Mitsubishi Express) that costs just $1.50vatu and takes you anywhere you want to go. Thanks Coconut Palms Resort for a GREAT holiday - Peter & Sandy

Room Tip: GET BREAKFAST BUFFET to take away the worry of where to eat for breakfast.
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank sandranpeter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ulladulla, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 6, 2013

Friendliest staff, SACKY,JOE,LILIANA,ROLEEN,AND JAMES..we are so happy with the service and the friendliest staff that we booked to go back only after 5 days back in australia..the tour guide there SACKY took care of every thing we needed to get around port villa and to and from our tours..big smiles at breakfast and great conversation, feels like one big family..great food best meat lovers pizza we have ever had..great chips n gravy, free fire show every Sunday after the reggae band which was the highlight of our stay..we had people come over from other bigger resorts for the free REGAE and fire dancers as their resort was boring..laundry was all done for $8.50 and returned the next day in the a.m ....joe can make the best fruit cocktails for breakfast..we miss you all can't wait for our next stay in October!!! :) ;) ANITA AND MIKE (southcoast nsw)

Room Tip: Definately take one with ac we stayed in the superior orchard room which had its own big bathroom, a...
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank AnitaS852
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Queensland, Australia
Level Contributor
75 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed May 29, 2013

Stayed a week, great staff, great location, food cheaper and nicer then restaurants in town, kava night and feast night is special, Chief James funny and informative. Fire show great, tour desk in reception, will be staying again

  • Stayed May 2013
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Robert L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed May 18, 2013 via mobile

Best value in Vila. Friendly & well positioned out of town noise. 5 min walk to Main Street.

Anyone whom struggles with this place re service or anything else should try other places in Vila, they will then see the value in coconut palms.

As for Internet speed ? It's not the resort guys but everywhere in Vanuatu, its not an business centre for gods sake.

If you are there in summer & don't get a room with AC then don't blame the resort if it was too hot to sleep, its your cheapness thats caused the problem, if you book a dorm/backpacker type room then don't blame the resort it didn't have a bathroom. It's clearly listed when you book.

  • Stayed February 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank markdimad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle, Australia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 3, 2013

Great beds, large room, cool. Friendly and helpful staff. Pool really nice. Food not inspiring but good restaurants close by. Close to town. Ensuite large and quite adequate. Wifi works well except in our room and is free. Be prepared for the expense of Vanuatu itself rather than the expense of the hotel.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank Lam63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 3, 2013

We stayed 5 nights at Coconut Palms. The rooms are clean, the beds comfortable and the staff are excellent and very friendly and eager to please. The breakfasts are basic but tasty and the restaurant has good value meals. There is a lovely pool area and the resort has different activities or deals on every night. All in all a really great stay for a very reasonable price.

Stayed May 2013, traveled as a couple
Helpful?
1 Thank Sianie8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Coconut Palms Resort

Property: Coconut Palms Resort
Address: Cornwall Street, PO Box 1515, Port Vila, Efate, Vanuatu
Location: Vanuatu > Efate > Port Vila
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Swimming Pool
Hotel Style:
#2 Best Value Hotel in Port Vila
#13 Top resorts Hotel in Port Vila
Price Range (Based on Average Rates): $
Hotel Class:3 star — Coconut Palms Resort 3*
Number of rooms: 46
Official Description (provided by the hotel):
At the Award Wining, Coconut Palms Resort we pride ourselves as "Your Vanuatu Friend" where our happy staff will do everything possible to ensure that you: Stay, Relax & Enjoy all that the resort and beautiful Vanuatu has to offer. We are governed by our mission: "To be the best value resort in Vanuatu where service is not compromised and happy memories are guaranteed." ... more   less 
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Also Known As:
Coconut Palms Hotel Port Vila
Coconut Palms Resort Vanuatu/Port Vila

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