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“Good Food, Good Wine, Good Time”

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Sunset Bungalows Resort
Ranked #9 of 47 Hotels in Port Vila
Certificate of Excellence
Reviewed March 2, 2009

We stayed at Sunset Bungalows in late Feb 2009. The over water bungalows are exactly as they are pictured on the internet...absolutely beautiful! The lagoon is beautiful from morning to night and you are far enough away for peace and quiet, while being only 5 minutes from town.

Annie was extremely helpful and gave us tips and advice for tours, restaurants, and local knowledge. She works 6 days a week but smiles every morning when she greets you at breakfast. The restaurant food is delicious, and you get good value for money. The resort has a maximum of 38 guests at any one time, but you feel as if you have the whole place to yourself!

The shower was a bit temperamental and we got stuck on the paddle boats but these were minor inconveniences for a truly memorable stay.

We will be returning here when we visit Port Villa again.

  • Stayed: February 2009, traveled with family
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Thank KTMGoldCoast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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508 - 514 of 582 reviews

Reviewed March 1, 2009

Stayed there 5 nights with husband and out of the three places we stayed (Hideaway and Le lagon) this was our absolute favourite.
At first I thought it might be a little far away from things but Port Vila town centre, ain't that great and the local buses are fantastic so that was no problem at all. There are also restaurants and a shop close by if you do need anything.
We arrived late (flight delayed) to a cool drink and a warm welcome. Our room was fabulous, 2nd floor overlooking the fish in the lagoon. Sheets slightly threadbare but hey everything was CLEAN and lovely decor.
Breakfasts were massive, could not finish and plenty of variety, food overall there is great. Husband is 6ft 4 and can eat his body weight and even he was full. After having the big brekkie buffet at Le Lagon (which was pretty awful) missed those omelettes.
As for the staff, all I can say is 'wonderful' ask them anything. Their staff are their biggest asset especially Annie... TRUST HER ;) She gives you a list of recommended restaurants, tours and instructions on how to get around, best places to change money and buy duty free etc. (Avoid taxis, the buses are great and you sometimes get a meandering look at places you would never have visited.)
All the places recommended by Annie were fantastic and we were so grateful for her assistance.

I'm not going to go into great detail about what to do and where to go as others have already done this but we did like Chill and Nambawan. Some expats there we met recommended the little pizza cart near the Iririki ferry as the best pizza in Port Vila and Kanpai for fab Japanese.

Pool was lovely, no kids a bonus (didn't realise this until stayed at Le Lagon) traffic noise? didn't hear any unless we were in the pool. I can honestly say that I haven't had such a relaxing holiday in years thanks to the fabulous surroundings and the wonderful staff.

Really if you are having a whinge about this place then I'd love to know where you like to stay as it doesn't get much better.

  • Stayed: February 2009, traveled as a couple
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Thank Beckert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 24, 2009

Despite a bad start (no transfer Taxi waiting for us at the airport, and the hotel was locked up when we arrived at the door!) this turned out to be a really wonderful break in the middle of our 'grand' pacific tour. The location is amazing, the lagoon is simply teeming with fish that you can enjoy watching from your balcony, or better still wait for the sun to go down and watch them lit up by the strategically placed lights whilst you are having dinner.

We found the restaurant menu to be varied, and very good indeed, and opted to eat here on a number of nights, and enjoyed far too many of the local Tusker Beers! The food is equally as good at the sister property of Chantilly's on the Bay in Port Vila, the option to eat there and charge back to your room was really useful.

Our initial thoughts were that the location was a little far removed from Port Vila, but after a couple of exploratory trips to the Town, we were glad to be at sunset bunglaows, away from the bustle, but close enough to be able to get one of the frequent and cheap buses in whenever we wanted to.

The staff were efficient and helpful, our room was tidied up each day literally seconds after we went to breakfast - a real feat! Annie was great, and made our arrangements for a number of trips, the best of which has to be the Coongoola cruise, an absolute must. We also had our flight time reconfirmed for us by the management and were able to use the internet to book our onward travel plans, again a real convenience. Rooms were clean, and comfortable, the air-con a life safer in the temperature and humidity, although as others have said, perhaps a more comfortable chair in the room itself would have been nice.

Overall, an excellent and relaxing stay, having been to Vanuatu we would certainly come back, and go to Sunset Bungalows. Also now understanding the Ni-Van laid-back attidue we can certainly understand why our taxi wasn't there when we arrived!

  • Stayed: January 2009, traveled as a couple
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1  Thank Traveller_Pip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 30, 2009

Having been to Vanuatu before, we were searching new resorts / hotels and found this little gem on tripadvisor. Please read all negative reviews about this resort with a little skepticism. Could not see what the complaints were about. We were so well taken care of that we sometimes wanted to stop the clock from ticking ( ha'ha'ha ) We have to mention all the staff by name as it would be remiss to leave any one out. ( if we do, apologies ) Roland & Jenny ( managers) the incomparable Annie, Madeline, Sheila, Fred, Roy, Watson, Steven & Ruben. Places to eat and chill,
Table Ate ( Sunset Bungalows ) Flaming Bull, Chantillys, Top spot to chill for moonlight cinema, pizza & wonderful refreshing drinks is NAMBAWAN CAFE on the waterfront. Ruben the security guy will hail a bus & escort you across the road as there are no street lights. The bungalow was lovely and the sunset was fantastic, ( been to Jimbaran Bay for sunset & dinner on the beach, what a dissapointment ) It is very private & comfortable with everything you needed, microwave & stove if you wanted to heat or cook something. Even caught a few fish from our balcony. The resort supplies rods or you can take your own.
Went to LE MERIDIEN for dinner and ended up with terrible diaorhea, layed up for one full day. The staff at Sunset were so caring and concerned that I felt quite embarrased by all the attention. Even the cleaning staff enquired from my wife re my prognosis. Roland ( manager ) rushed down with some immodium which was very much appreciated seeing the tummy complaint was not from eating at their establishment. The care & concern was overwhelming. A BIGGGG THANKS GUYS. Don't know what complaints people have about " the busy road " Please remember in OZ some of the most exclusive suburbs are on very busy roads & we do not hear complaints about that. As for Mozzies your chances of being bitten back home are greater than in Vanuatu, please remember it is the TROPICS. As for the breakfasts, they are so substantial that my wife & I decided to have the tropical breakfast to give our stomachs a break. The size of Sunset Bungalows allows guests to mix more freely and share their different experiences. We had the good fortune to witness a wedding one morning whilst having breakfast, a couple from the cruise liner. The preparations and set decoration by WATSON, to Jenny & her daughter, was quite exciting to watch. Everyone at breakfast was so caught up by it all that we all felt as part of the wedding ceremony. Well done guys. When our daughter gets married, it will be at Sunset Bungalows. There are so many wonderful things we experienced that we will need a few pages to list them all. It was with great sadness we had to say goodbye.

p.s we went to check out the previous establishment we stayed at & was soooooooo glad we chose Sunset Bungalows.

  • Stayed: January 2009, traveled with family
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2  Thank explorer05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 30, 2009

My wife and I (aged 50s) carefully read the reviews available for a range of resorts on Efate before selecting 'Sunset Bungalows'. We stayed there for seven nights and are able to comment on the credibility of the critiques (both praiseworthy and critical) offered by other reviewers.
At the outset, I have to say that me, myself and I generally don't whinge about stuff. I reckon travel is the greatest luxury and privilege. Generally, the people we meet cannot afford to come and visit us. I had to laugh at all those bored Aussie tourists in Fiji recently who complained that the airlines and their government were not doing enough to get them out during the Big Wet - well the locals had nowhere to go. So what bothers others might not faze me.
There are 19 bungalows situated literally on and over the lagoon edge. Ours was very spacious, neat and tidy, with a fridge and tiled floors and effective air conditioning when we needed it eg. to get to sleep. If you use it indisciminately you'll effectively cocoon yourself from the country you've gone to see. The bed was genuinely king size but a bit hard, but more comfy than many others I've experienced - if only resort owners would install water beds!!!!! Daily servicing was discreet and efficient. No ..... not one mozzie was encountered. The menu was more than adequate - have the lobster (2,500VT) and Banks Island crab (3,600VT) every night!!!!! The Managers Jenny and Roland were very attentive to needs without being fawning or interfering. If you have a problem, tell them and they'll assist to the nth degree. If you don't make the issue known, they can't help! Annie the tour Manager, who gets a mention in other reviews, is genuinely helpful and attentive and deserves her mentions in despatches. The other staff members were equally helpful. Be sure to go to the trouble of walkiing over to the kitchen and thanking the cooks if you reckon the tucker was all right - I'm sure a cheery 'tanku' is appreciated. Remember ..... tipping with cash is not practised and seems to be unwelcome. However, if you have loose coins left over at the end, or a tee-shirt or a cap or a towel or something you'd rather not bring home ..........
A few minor disappointments. The lagoon ..... the water is quite warm and I found it not at all refreshing. However we are in the tropics and the water at the beaches and elsewhere was not much cooler except at significant depth. Installation of ladders along the boardwalk in front of the bungalows is required to enable safe egress from the lagoon - go to the end where the canoes are stored but even then cover your feet to get aross the rocky bits. There is no beach but this is acknowledged up front in the resort adverts - if you want a resort on a beach go somewhere else and pay for it. I read the most recent review today and the upstairs pool tables were mentioned - now why did I not realise this amenity existed? Perhaps this and any other hidden extras could be included in the arrival briefing. The pool is small and narrow and so does not permit laps (use the lagoon for that) but it has a waterfall and the water is refreshingly cool. Yes the resort buildings are sited close to the road, but that did not result in unwelcome noise. Traffic is sparse. It does result in the resort being very narrow and without extensive grounds and golf courses ..... if you want those go to Meridien or Le Lagon etc. Besides ..... the best use to which golf courses can be put is to grow a billion trees on them. The complimentary breakfasts are small - but that's because they're compimentary. If you want the full blown hot buffet with the works advertised at Iririki and Meridien, go there or pay for it here and smile. If you are budget conscious, buy your beer in town and place it in the fridge, or buy your fruit at the daily local produce market (large passionfruits 20VT are recommended) and your beer nuts and other tucker at the supermarkets the locals use. Provision of the 'Daily Post' in the reception area would be useful for those who are interested in what's going down locally but it can be bought from the boys in town (100VT). Finally, if you have particular dietary requests, the onus is on you to ensure the message gets across. My wife is allergic to lots of stuff and we had to send back a couple of dishes, which were replaced with a smile, and perhaps the requirement was not well understood - after all the first language of the staff might not be yours.
Yes ..... we recommend this resort.
The climate ..... we were there in the middle of the wet season, and expected the weather to be hot and humid - and it was - but the only rain, as in Camelot, fell overnight (in a sold wall at times) and the days were sunny. My tip - get out early in the morning and run a few miles and you'll acclimatise. The languidly moving early morning locals will reckon you're bonkers but they'll cheer you along as well - everyone is very friendly. Run or walk on the side facing oncoming traffic - they drive on the right - there are no footpaths only narrow grass verges.
Some general tips for around Port Vila:
* the exchange rate does not vary much from place to place but the worst deal is at the airport and the best deal is at Westpac in town;
* use the public buses to get around - 150VT to go anywhere - and be patient as if there are others aboard you'll receive a Cook's Tour around town and the surroundings before reaching your destination - a bus passes outside the resort every few minutes but some might be full early in the morning as the locals go to town to work;
* emphasise to the bus driver that you want 'Sunset Bungalows' on Second Lagoon or you may be taken to some other bungalows;
* the abseiling trip down the waterfall at the village of Mele is highly recommended - Troy the former Brisbane mailman has pioneered a terrific and safe operation - 8,000VT;
* the day cruise on the 'Coongoola' is recommended but book at the office in town for a better price (8,600VT);
* the cultural trip to Ekasup Village with dinner and kava is expensive at 6,200VT but regard it as your contribution toward local development - take some school stationery for the kids (see below);
* Ann recomemnds the hot rock massage - pamper yourself you're on holiday (9,400VT);
* the 'Olympic' and 'Little Gecko' cafes in town provide terrific burgers and extras (from 550VT) and milkshakes at economical prices;
* the Numbawan Cafe (literally 'Number One' as it's marked '1' on the town map) on the waterfront is more expensive but nevertheless still economical;
* the local bushlime juice is very refreshing and tasy wherever obtained (it's on the menu at this resort 300VT);
* if you plan to do a lot of snorkelling, take your own well-fitting fins and mask as those supplied on tours may not fit well and you'll be uncomfortable and therefore not swim as much you'd like;
* if you bang yourself up Dr. Dermot Hurly and his local staff at the Vila Bay Health Centre will patch you up very well indeed;
* the duty free price on grog is identical at 'Paris' in town and at the airport so there's no need to buy before departure;
* as in many other places, donations of stationery (writing pads or books, biros, coloured pencils, rulers, sharpeners etc) are welcomed in the schools ..... so why not jettison some stuff (you'll need fewer clothes than you thought) and make space within your weight limit to cart some over there?
* many local blokes wear Wallabies guernseys and support our overpaid and overrated players so perhaps a supporter's cap or other item would be appreciated by the kids in the villages;
* finally ..... pay for travel insurance - there's no PBS in Vanuatu!
Hope this helps. We're happy to answer specific queries. Enjoy your stay ..... Ann and Michael.

  • Stayed: January 2009, traveled as a couple
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6  Thank ManiacMick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 20, 2009

Fabulous potential and nice staff...... Effective airconditioning and some unique appointments. Pretty aspect from stand alone bungalowsoverlooking lagoon but ask questions from someone who has stayed there, not your travel agent, before you book. Rooms need maintenance.Tidy grounds. Limited menu choices. We stayed for 14 days,- regularly, everyday menu choices were unable to be fulfilled due to various items not being available, eg bacon, fruit juice etc. Overall this property may not be suitable for stays more than 7 days. Be aware that often you are unable to get what you have already paid for or have an appropriate alternative.

It is about 5 k from Port Vila and regular bus should only cost 150 vatu /person . To Mele Cove it will cost by bus 300 vatu / person each way and NO MORE.

When cruise liners come into Port Vila, prices are doubled immediately at all shops and tourist locations and also by some bus and taxi operators. This is a regular practice. You must also pay to go onto beaches from 500 to 1500 vatu /person.

  • Stayed: December 2008, traveled as a couple
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Thank wendigirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMTWO, General Manager at Sunset Bungalows Resort, responded to this reviewResponded January 25, 2009

This guest and her partner did have a couple of issues on arrival. Firstly the guest informed us that she was highly allergic to mosquitoes and needed a special mosquito net for her. There were no notes from the travel agent in the original booking to infom the resort of her plight . Perhaps her travel agent thought that this guest would realize that the tropics do have some mosquitoes. However, even though it was a weekend and also over Christmas, every endeavour was made to find a special mosquito net. This was done and installed in her room. Next, a broken glass in their room and a frantic call to come and clean it up. This was done, but not to her satisfaction, as she said there was still glass all over the floor. The General Manager went to the room and took off her shoes, went inside the room and asked what the problem was. She was told that the room hadn’t been cleared of glass. The General Manager did not stand on any glass while making this inspection. There was a complaint about the table on their balcony. Maintenance checked the table immediately, found nothing wrong, but replaced it anyway.

Limited menu choices:- Our regular dinner menu covers 7, A4 pages of choices, plus a page of chefs specials entries, not including drinks. The guest was welcome to purchase anything off the main menu during their stay.

This couple were on a package that provided a hot cooked breakfast selection for 2 daily and also one complimentary dinner for 2 with a bottle of wine. The complimentary breakfast has a limited selection, but includes bacon and 2 eggs cooked as fried, scrambled, poached etc, omelettes, pancakes, baked beans, spaghetti and also a Bircher muesli, or a light continental breakfast with croissants, toast and fruit. The breakfast also includes juice (pineapple, orange or apple), coffee and tea. The complimentary dinner is also a set menu containing 3 different entrees, 3 main courses and a chefs selection dessert, coffee and tea plus a bottle of wine. The resort did run short of bacon one day as the supplier had not delivered it. The bacon eventually arrived at 8.45am the day this guest is referring too. We were unable to procure pineapple juice for 3 days over the Christmas period, however we were able to provide suitable alternatives in orange or apple juice. We do have another breakfast menu that has a larger selection; however these guests chose to just take advantage of the complimentary breakfast available to them. There were no items unavailable within the complimentary dinner when they decided to take up this offer. In the two weeks that these guests were here, they did not eat at the restaurant at anytime other than when they were receiving a complimentary meal.

These guests received everything that they paid for and more. They also complained that they did not have a kitchenette in their room. According to the booking received they did not book a room with a kitchenette. However, they were offered a room with a kitchenette for their second week at no extra charge, or the opportunity to move to our sister resort that has kitchenettes in all rooms, at no extra charge to them, but for reasons of their own they declined the offer.

Sunset Bungalows does encourage constructive criticism, but this report has omitted many facts of their stay. The guest has suggested that future travellers should ask someone who has been there and not just their travel agent. Trip advisor is here for this reason, so that future travellers can get an opinion from past guests. Surely though all inquisitve travellers are seeking all the facts and not opinion skewed toward subjective and isolated non substantive instances.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 30, 2008

My husband and I have just returned from the best holiday we have ever had (& we travel a lot!!) thanks to Sunset Bungalows. If you want 5 stars with starched linen napkins in a sterile environment where no one knows your name - stay elsewhere. However, If you want a small resort in a beautiful setting that is very very clean with the most friendly staff where nothing is a hassle please go to Sunset Bungalows. You will not regret it. The managers, Roland and Jenny are lovely and all the staff are fabulous including Ruben the security man who will walk you across the road at night to hail the bus as there is no street lighting. Ruben even chased a bus as I left my glasses on the seat and even managed to stop it and retrieve my glasses. Gee he can run!! Thanks Ruben. Thanks to Annie and Madeline and Roy everyone was great. Being a smaller resort you will meet and become friends with other guests to share your experiences and gather knowledge to make your stay even more enjoyable. There is nothing like meeting new friends by the pool for drinks before heading off to dinner in a group. I read reviews that were not very pleasing and now I know how picky people can be!! What busy road? Mozzies?? if there were mozzies, and we all get them in Australia, use Rid like you do over here!! The resort does have it on hand - just ask. If you do have a complaint, (over what I'll never know) just see Roland or Jenny or the staff and they will take care of it - don't come back and complain. We had an upstairs room which was fantastic, however I have a knee problem and was moved after a few days to a bungalow which was equally fantastic. For those of you who want to know, the difference in the rooms was that we had a very large corner bath and a separate toilet in the bungalow. However bungalows do vary as some do not have the corner bath others have a little kitchenette. The food at the resort is well priced compared to the Waterfront and the Moorings (Moo's) in Port Vila in fact we ended up staying at Sunset for most of our dinners. However both of these eateries were very good, I personally favoured the Moorings over Waterfront as I loved the bar at the Moorings. The seafood basket and burgers at Sunset are great and you can order them for dinner as well if you wish. Everything on the dinner menu seemed great especially the steaks, fish and curry. Breakfast was a good selection from sausages - just ask for them as they are not on the menu, bacon and eggs, omelette which was huge, bircher muesli, and heaps more - the servings were large. Ask for the late its really good and of course you get juice.
Our son and fiance (who stayed elsewhere) decided to have their wedding in Vanuatu at Sunset Bungalows and what a fantastic day it was for all. Jenny did a great job and organised everything. We highly recommend Jenny take care of all the arrangements as you will not be disappointed. The bouquet, floral decorations, local band, lovely cake and wine and dinner and all the little things she did was faultless. Sunset was the most romantic place to marry and for photos. It was totally stress free. I have since told our other 2 sons, when the time arrives, they are also marrying at Sunset! Snorkeling was great in Vanuatu - just like in Nemo the movie. Take bread to feed the fish. The day trip on the Congoola (may have spelt that wrong) is well worth it - approx $110 each including a very good steak and salad BBQ lunch. Great snorkeling. The snorkeling trips by the dive shop at the far end of the water front (next to helicopter flights) was also a great half day tour departing at 1pm. I think it was the best coral reef and fish we experienced - it blew me away and I have snorkeled the at the Great Barrier Reef. It was a quick speed boat trip out to the reef, a guide stayed with you at all times in the water and also pointed out many interesting things that you would never see without being shown by a local. Cost approx $35 and worth every cent. The masks and snorkel are high quality. If you are not confident in the water they supply a floatation to hold on to. I'm not sure of the name of the company, but I think it was Blue ...?? something. Book everything via Annie at the resort. Other guests raved about the half day cultural tour. We went to the Le Meridian for the traditional meal and show which was also very good - held every Thursday night approx $50 each including the show and a cocktail in a coconut which was good value. Vanuatu is not cheap, about the same as Aussie for meals so be prepared. Small items can be quite expensive. You can buy local and imported beers and cold meat etc at the supermarket if you wish. Go the to fruit market on the waterfront as the pineapple, mango and bananas are very sweet and tasty.

We totally relaxed and swam in the lagoon most days - be careful not to stand on the starfish though. The resort has paddle boats and canoes free along with videos, dvd's, cards etc. Take a fishing rod as you can fish off the balcony or relax on the little beach under the shade - the resort has a couple of rods and some tackle, they even supply the bait (prawns) and will clean and cook the fish for a small fee. We will be returning to Sunset, hopefully bringing a group of people to experience this wonderful hospitality. Thanks Roland and Jenny and staff for a wonderful relaxing holiday.

Bruce & Kathryn

  • Stayed: November 2008, traveled as a couple
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Thank kathmd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sunset Bungalows Resort

Address: Teouma Road | 2nd Lagoon, Port Vila, Efate, Vanuatu
Location: Vanuatu > Efate > Port Vila
Amenities:
Beach Free Breakfast Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#4 Romantic Hotel in Port Vila
#7 Top resorts Hotel in Port Vila
#9 On the Beach Hotel in Port Vila
#15 Family Hotel in Port Vila
Price Range: $127 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sunset Bungalows Resort 3.5*
Number of rooms: 19
Official Description (provided by the hotel):
Nestled quietly on the waters edge within a tropical setting and fantastic views across Emten Lagoon. Luxurious surrounds includes a swimming pool with waterfall, over-water restaurant and bar. Sunset Bungalows Resort is a peaceful tropical escape with its relaxing adults only status, ideal for honeymooners. ... more   less 
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Also Known As:
Sunset Bungalows Hotel Port Vila
Sunset Hotel Port Vila
Sunset Resort Port Vila
Sunset Bungalows Vanuatu
Sunset Bungalows Resort Vanuatu/Port Vila

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