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“Absolutely fantastic !!”

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The Terraces Boutique Apartments
Ranked #16 of 47 Hotels in Port Vila
Certificate of Excellence
Reviewed September 16, 2013

We stayed here as a last minute change of plans as the accommodation we initially booked into was horrible. The accommodation was brilliant with fantastic views and everything we could have asked for. The staff were excellent and so helpful. We had a 2 storey fully self contained apartment with plunge pool adjoining a single storey 1 bed which our elderly mother stayed in so we all had our privacy but were still together. A bit of a hill climb to the main pool, but the view from there are probably one of the best on the island. The food was provided via "Mangoes" which is their adjoining resort and the breakfast was sensational. (would highly recommend trying their muesli). All in all a fantastic place to stay with really helpful staff and great food.

  • Stayed: September 2013, traveled with family
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1  Thank KathyC60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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130 - 136 of 159 reviews

Reviewed September 11, 2013

We LOVED staying here while in Vanuatu, we were at a big resort for the first half of the trip and it was so lovely to arrive at the Terraces with their modern relaxed feel. It was the first place we didnt feel like the hotel was trying to over charge on everything! The gym is great and the 1 bedroom apartment has so much space. Its nice to have a plunge pool on the balcony and there is even a balcony upstairs to take in the view!
I would recommend this to anyone and it is definitely my favourite place Ive seen in Vanuatu, we spent a lot less while staying here because we could cook our meals etc if we didnt feel like a proper restaurant meal.
The owners were lovely and always friendly and helpful.

Room Tip: I think the 1 BR apartments are definitely worth spending a little more on as there is much more spa...
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  • Stayed: August 2013, traveled as a couple
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1  Thank Macy_love
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2013

I stayed here for a week at the end of August 2013. The place is amazing! The staff are all extremely helpful and lovely. We got to know and love them (especially Rebecca).
The room had its own private plunge pool and deck area complete with deck chairs and sun loungers. There was an infinity pool at the top of the terraces again complete with sun bed and deck chairs which overlook the lagoons below: breath taking!!
The people who own and run the place also own "mangos" next door and we also had free use of everything there too and often ate in the restaurant here!
Aimed at adults only it was the perfect relaxation place for R&R, and close enough to get out and explore too. Was easy to book in day trips too and get out and about :)

  • Stayed: August 2013
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1  Thank Vicki W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 30, 2013

The Terraces, run by Callum Rhodes and his wife, both Kiwi expats, are a lovely almost new set of apartments set high up on the hill overlooking the lagoon in Port Villa. The apartments are very well designed with excellent ventilation furniture and layout. The kitchen is a little lacking in utensils and such but I expect that will be sorted out over time. A little dip pool, set into the decking overlooks the view and would be wonderful in hot weather. We went in August. The main pool, roughly as big as a big backyard pool, is absolutely gorgeous with a stunning 180 deg view, beautiful design and layout and a pagola with sun bed placed at one end which makes for an idillic spot to relax. The staff are delightful. They provide free access to good tennis rackets and not so good balls (bring your own or buy them for $25/4 ball set). There is a little gym for the keen beans. The breakfast which is included is very good. The restaurant also serves lunch and dinner and is really quite good and, for Pt Villa, excellent. First prize though goes to the owners who make you feel like part of the family from the start and are a delight to deal with. Long may they prosper.

Room Tip: All apartments are equivalent for view. If the kids are going to be in and out of the pool ask to be...
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  • Stayed: August 2013, traveled with family
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1  Thank emered
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 28, 2013

I had the pleasure of staying at The Terraces for a week in July 2013. I had previously been to Vanuatu in 2009 and stayed in Mangoes so I knew what to expect from the staff and location but the new rooms in The Terraces were more than I had anticipated. I had a great room (313) with a view over the lagoon from my private plunge pool and deck.

For the size and quality of the room the value was pretty good and I made use of the facilities such as the gym and tennis court which are inclusive of the room rate. The internet wherever you go on the island isn't the quickest but that allowed me a good excuse to put down the laptop and focus on the holiday.

One of the best things I did was hire one of the resort's scooters and took a trip around the island. I covered a distance of around 100km over the afternoon with frequent stops and the scenery is well worth the effort. The road is excellent so there were no concerns about safety and the beaches are great.

Whether you're after a week of relaxation - sitting by the pool with a cocktail or enjoying a massage on the deck - or whether you want to explore this facinating country, I'd thoroughly recommend The Terraces as your home base.

Room Tip: All of the Terrace's room have fantastic views over the lagoon. 312, 313 and 314 are on a highe...
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  • Stayed: July 2013, traveled solo
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1  Thank Sandy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 4, 2013

We stayed for a week and had a wonderful time. Accomodation is first class as is the service. The only downfall is the distance from a beach. We walked down to the Holiday Inn a short 10 minute walk thought the forest.
All advice given to us by Ros was helpful. Town is just 15 minute walks away.

  • Stayed: July 2013, traveled with family
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Thank Sonia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 3, 2013

My wife and I stayed at the terraces for four nights at the end of June. It was a wonderful experience to visit Port Vila. The Terraces has a nice setting and beautiful views from our room and the plunge pool in our room topped it off. All the staff and management were polite, friendly and helpful.
The only downside was we found lots of cockroaches crawling around in the kitchen cupboards at nights and ants were everywhere from the upstairs bedrooms bathroom to downstairs kitchen and living area. I guess it was expected because of the surrounding environment.
There was also a mix up with our transfers on the day we left, Because we had a 7am flight back to Auckland we had to settle our room charges the day before which I did and was told by the reception my transfers was booked and reception lady told us to wait at the front at 4.45am. We waited till 5.15 before we called the transfers people ourselves and was told The Terraces didn't book the transfers. Luckily the friendly lady from Malenisian tours quickly came and picked us up to the airport.

Overall was a nice beautiful place and would return again.

  • Stayed: June 2013, traveled as a couple
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1  Thank yanhua y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MangoesResort, General Manager at The Terraces Boutique Apartments, responded to this reviewResponded July 7, 2013

Hi Yanhua Y

Thankyou for choosing to stay with us at The Terraces, I'm pleased that you enjoyed your stay.
We appreciate your feedback on the creepy crawlies that you spied. As a precaution (After reading your guest feedback form) our contract treatment company completely fumigated your room, on the morning of your departure. Subsequently we have also increased the frequency between treatments.

My apologies for the transfer mix up. We have 4 checks in place for all confirmations. It is very rare that one of these is missed, but on this occasion the first 3 checks were. A valuable lesson learnt from the team.

The 4th and final check is our walk around at 6am which still allows us time to resolve and get you to the airport on time.-Next time you come and visit let us know directly and the transfers are on us!

Kind regards
Callum Rhodes

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Terraces Boutique Apartments

Address: Rue De Wales, Port Vila, Efate, Vanuatu
Location: Vanuatu > Efate > Port Vila
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool
Hotel Style:
#10 Luxury Hotel in Port Vila
Price Range: $138 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Terraces Boutique Apartments 4.5*
Number of rooms: 16
Official Description (provided by the hotel):
Featuring breathtaking views over one hundred year old tree top canopies and tropical sparkling waters, The Terraces is Port Vila’s finest boutique apartment styled resort.Elevated well above Erakor lagoon these 16 show stopping apartments offer generously proportioned one and two bedroom combinations. Each of these spacious apartments, which span two levels, is contemporarily and stylishly furnished and designed specifically to take full advantage of the natural light, cool breeze and views.Generous open plan living and dining areas with soaring ceilings flow out to your own generous personal space with its private pool and balcony complemented by the onsite floodlit tennis court, massage facilities, gym and the sparkling waters of the Resort Pool.Adjacent to The Terraces, the highly regarded Mangoes Restaurant offers superb dining and a full room service menu with charge back facilities. Resort FeaturesServiced DailyBreathtaking resort pool Stunning cliff top water viewsFull kitchenBose ipod docking systems, DVD playersPrivate poolAir conditioningGym and shower areaOnsite tours and massageResort open for families - 5 years plusLess than a 10 minute walk to the centre of town ... more   less 
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Also Known As:
The Terraces Boutique Apartments Vanuatu/Port Vila

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