We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not for everyone...”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Warwick Le Lagon - Vanuatu
Ranked #13 of 47 Hotels in Port Vila
Certificate of Excellence
Reviewed October 16, 2009

Le Lagon is well located-just out of town and I would describe it as adequate but not 5 star. Certainly nothing too dreadful happened to us to spoil our holiday but it could have been better.
The rooms-we had 2 "adjoining " lagoon superior rooms which means one on top of the other (not actually connected). They were not brand new and could do with a renovation. They were however very clean with a lovely view. The upstairs room with queen bed and balcony was smaller. The kids were downstairs in the bigger room (you wouldnt want this with young kids).
We used the resort as a base to go out every day and for that it was fine. Many of the other guests were the same.
For this reason the resort did not seem as crowded as you might expect in a school holiday period.

However there did seem to be a core group of Aussie (mainly) tourists who spent every day eating their own weight at the breakfast buffet(and that was a feat as they were generally very overweight) and then spent the rest of time at the pool drinking. I presume they put their kids in the kids club. If thats your kind of holiday I suppose it would be perfect. (I think they would probably be better off in Bali)

I went in the pool once for an intro scuba lesson(free) and the water was filthy. None of us would go in it again.

The food at Wild Ginger (first night) was average, overpriced and the service was the worst we had anywhere. The breakfast buffet was fine. We tried the dinner buffet 2 nights when we were too exhausted to go out-it was ordinary but at least they didnt charge for kids(12 and 15). The oysters were off and I spat mine out immediately-it was the only bad food we had anwhere in Vanuatu. We ordered pizza from room service another night -they were not great and it took a long time.

They had some entertainment one night (dancers) which were good.

Best option for lunch is to catch the free ferry to Erakor (a very basic kind of place) and have something there (other than going into town)

The laundry prices were outrageous so if you are staying for a short period take enough clothes to avoid it.

Taxis are available at reception and if you walk up the drive you can catch a local bus. The gardens are lovely and well tended by the staff. Kayaks are freely available but the catamarans were broken or the one that worked was always booked.

Currently they are building decks outside the buffet restaurant but this didnt interfere with our activities. My son spent an hour or so talking with the workers in their lunch break and drinking coconut juice-it was the highlight of his stay.


We loved Vanuatu and will go back next year but will avoid "Le lagon" . (especially in school holidays!)

  • Stayed: October 2009, traveled with family
    • Value
    • Cleanliness
    • Service
3  Thank Rinnia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (1,504)
There are newer reviews for Warwick Le Lagon - Vanuatu
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language

1,285 - 1,291 of 1,504 reviews

Reviewed October 14, 2009

Le Lagon is the type of place that turns people off resort-style holidays. It's all about high-volume with little regard for quality, which just happens to be in a pleasant location.

If you go to Vanuatu, be aware they have their own version of 'island-time', which is different to anywhere else I've seen. In Vanuatu, it's a case of 'I-don't-care-time', which permeates throughout your visit, be it at the resort or shopping in town. For example, the pool attendant whose only job is to hand out towels ran out one day. He told us he would get more and slowly strolled away. He returned 45 minutes later, of course without any towels. That might sound funny but when it's just another experience of poor service, then it becomes intolerable.

The approach to service is general laziness and disinterest. There can be 5 staff serving at the pool bar and you will be the only person needing service, and they will somehow find a way to not serve you. On the positive side, when they do serve you, service can be top-notch. The buffet omelet chef was brilliant every day, and one of the slow-moving bar staff did manage to produce some excellent mocktails for my son.

3 of our group got sick from eating at the buffet, so be very careful. We saw plenty of examples where the cutlery or plates were filthy and had to ask for fresh ones. I felt the resort was over-priced given how cheap everything else is in Vanuatu. Also be very careful about which room you book. Make sure you get a newer room as the old ones are ancient and poor quality. The newer ones are significantly better. There is also plenty of extensions and renovations still going at the languid Vanuatu pace, so allow for ongoing construction noise during your stay.

The gym was very small, and included a daily charge, and in my view should have been included as standard in an 'all-inclusive' package.

The pool is well laid out with multiple tiers separating families with kids from adults, and the swim-up bar works well. Unfortunately, the pool is in shade from very early afternoon, meaning it was a bit cool for sitting at the bar. Maybe that would be different at the height of summer.

The location is nice, and make sure you kayak across to the small island in the lagoon for a walk around. Lazing by the lagoon in the afternoon sun with a drink or eating lunch is very nice (as long as you're not getting sick from the food), but let's face it, you can get that in a thousand places in the south Pacific.

I'm in no hurry to go back to Vanuatu, and definitely wouldn't go back to Le Lagon.

  • Stayed: August 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
4  Thank 1800hammer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 13, 2009

I just returned from a 7 day holiday at the resort with my parter ,12yrs daughter and my 18mths son. We all had a great time didn't want to leave. I joined the Warrick club before we arrived and booked and paid for a standard room. When we arrived we were upgraded to a superior room overlooking the lagoon which had been renovated and very nice and clean. I requested a microwave and cot in the room when we arrived microwave was missing but was delivered within 15mins of reporting .We waited to purchased the all inclusive package to the following morning, so a day was not losted because we arrived late at nite. I was worried that my son wouldn't eat the food from the buffet so i brought all his food from home (waist of time he loved all the food). We went on the village tour to the school and to a family that lives in the hills. My 12year old said she wasn't going to complain about her school again.The resort was beautiful and very well taken care of . The people at the resort were very friendly and nothing was to much trouble for them. We will return next year (plans already in the making) .

  • Stayed: September 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank UPPISH1967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 5, 2009

We stayed in a Garden Superior room backing onto the golf course for 6 nights (broken up with a trip to Tanna for 2 nights in the middle). The room was ample for the four of us (with strategic placement of our luggage). We were impressed by the privacy of the rooms which are set out in pairs and spaced well apart. The pools were great. Bar service at the pool was a little slow at times but no problem. We ate at Wild Ginger every night while the kids were entertained in the kids club. We didn't try the buffet restaurant. Kids club was fantastic, with heaps of varied activities. The resort location is good, close to town and the airport. Staff are very friendly and helpful.

We thought the Hideaway Island day trip (snorkeling and glass bottom boat) was a bit overrated. It would be better to take yourself there and just snorkel in front of the resort.

  • Stayed: September 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank 23pacific
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 3, 2009

This was our 3rd trip to Vanuatu and our first stay at Le Lagon. Our previous stays were at Le Meridian with our children. This time we travelled with another couple and after trying out Le Lagon we can certainly say it is the better of the two family minded resorts. We did not get the all inclusive package as with no children we did not want to feel compelled to eat at the same place all the time.

While being 'child free', and yet staying at a family resort, we were a little hesitant about the 'kid factor' but we have to say that it really wasn't an issue. From what we can summise, they were well entertained by the Kids Club staff and therefore didn't impact upon the peace we were looking for. The only busy times were buffet breakfast and buffet dinners but we soon learnt to time it to be outside the busy family times.

The key to enjoying a trip to Vanuatu is getting into 'Vanuatu Time'. The Ni Vanuatu people certainly live up to their title of the happiest people on Earth and that's because they don't let anything stress them- they move cheerfully and peacefully through their day. This means that you will get your drink/meal/service but in an unhurried and stress free manner. Just relax, enjoy the pace, the view and take time to breathe!

We found the buffet breakfast plentiful and this often filled us for the day. Lunch or dinner was enjoyed in some other great places to visit including:
1. Numbawan Cafe on the harbour - looks unlike a Sydney cafe but great coffee, great food, great view.
2. El Gecko - main street near Goodies money exchange. Great lunchtime specials.
3. Chills- upstairs, overlooking harbour, just near the markets. More like a Sydney cafe/bistro with great pizza and a variety of meals.
4. Roxys Restaurant on Erakor Island is convenient with a five minute free ferry ride from just outside Le Lagon's gates. Great view back to Le Lagon, peaceful atmosphere and wonderful happy hour deals.

Hi-lights for us were the champagne Sunset Cruise of Port Vila Harbour, a 'girls visit' to the Lotus Spa in Vila, boys' fishing trip with Topless Fishing Charters (near Numbawan Cafe)and a day trip out to Eratap Beach Resort.

A marked change for us in visiting Vanuatu these past ten years is the new practice of taxi drivers trying to sell you special trips to the tourist attractions. We were enticed by Frank into a 'personalised' day trip for our group but found it to be disappointing and more expensive when you added in having to then pay entry to places and the cost of lunch at the restaurant he took us to (while he got a free lunch from the owners). Our advice would be to stick to the recognised tour group Adventures in Paradise as their tours are all inclusive and some include m/tea and or traditional lunch.

Had read some reviews on this site about room problems, over charging etc but I have to say we found none of these things an issue. When we did question something on our account they readily provided the correct charge docket signed by us (I think the cocktails clouded our memories). Would certainly recommend joining the Warwick Club as the 10% discount on food & bev was a nice bonus to the complimentary bottle of champagne (but sadly no room upgrade).

All in all a great holiday, sadly over too soon ... until the next time.

  • Stayed: September 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank gilly1259
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 30, 2009

we arrived in port vila on monday the 7th of september to find out that two of the people we were traveling with didnt have rooms and theat they wouldnt for 3 days and they were sent to the sebel not happy they went for the days they were not staying at le lagon they had free travel to and from the 2 hotels and had free food vouchers that they were using in the wild ginger every night and it included 2 drinks each as well.

i had paid for the garden superior but got a lagoon superior, excellent view but not renovated, as i was getting married here on the night of the wedding got an upgrade to the erakor suite very nice and the night after to the island suite absolutey fantastic.

buffet breakfast was delicious there were cereals, yoghurts, yummy pasteries, made to order omeltes and traditional hot breakfast foods.

wild ginger was A grade we ate here most nights teppenyaki is a deffinate must try as to is the santo steak yum!

we checked our bill every day and had never had any extras added to it.

as part of the wedding package we got a hr massage each , deffinatley recommend the massages.

once our other guests got to the le lagon they were upgraded to the all inclusive.

we heard on the day of leaving that the guy who was in charge of bookings got wind he was being let go so went and stuffed up on purpose they had managers in from high up trying to fix the problem and i beleive they did a great job with what they had.

regardless of what had happened i will still return to this resort and recommend it to anyone

  • Stayed: September 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank sars84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 30, 2009

We had 16 in our group , 2 family's in our group got upgraded which was a bonus for them , the rest of us where spread out around the resort , the service was abit slow at the bar , but thats how it is in the south pacific (very laid back). We all enjoyed the buffet meals, even the pool side grill had nice meals. The local beer-Tusker, was alittle hard to drink the first day but got used to it after 7 days,. Our room was cleaned daily , it was great coming back each day after doing tours to a freshly made bed and clean room. The kids loved the kids club , they had so many activities to do. A great place to stay, Highly recommend it.

  • Stayed: September 2009
    • Value
    • Rooms
    • Service
1  Thank Moni13Laidley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Port Vila hotels
2.1 mi away
Holiday Inn Resort Vanuatu
Holiday Inn Resort Vanuatu
#14 of 47 in Port Vila
681 reviews
14.0 mi away
The Havannah, Vanuatu
The Havannah, Vanuatu
#3 of 47 in Port Vila
560 reviews
2.0 mi away
The Terraces Boutique Apartments
Show Prices
Show Prices
Show Prices
1.7 mi away
Iririki Island Resort & Spa
0.7 mi away
Nasama Resort
Nasama Resort
#7 of 47 in Port Vila
496 reviews
0.4 mi away
Erakor Island Resort & Spa
Erakor Island Resort & Spa
#5 of 47 in Port Vila
691 reviews
Show Prices
Show Prices
Show Prices

Been to Warwick Le Lagon - Vanuatu? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Warwick Le Lagon - Vanuatu

Address: Erakor Lagoon, Port Vila, Efate, Vanuatu
Phone Number:
Location: Vanuatu > Efate > Port Vila
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Port Vila
#5 Spa Hotel in Port Vila
#7 Luxury Hotel in Port Vila
#11 On the Beach Hotel in Port Vila
#14 Family Hotel in Port Vila
#18 Romantic Hotel in Port Vila
Price Range: $162 - $353 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Warwick Le Lagon - Vanuatu 4.5*
Number of rooms: 143
Official Description (provided by the hotel):
Warwick Le Lagon - Vanuatu is situated on 75 acres of exotic tropical gardens on the edge of the pristine Erakor Lagoon. Promising some of the finest accommodations in Vanuatu, Warwick Le Lagon - Vanuatu is the ideal place for your Vanuatu Holiday. The resort offers 140 guest rooms ranging from classic rooms, garden & lagoon superior rooms, garden and lagoon bungalows, to four luxurious over-water island suites. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Travelocity, Priceline, Orbitz, Agoda, Hotwire, TripOnline SA, Cheap Tickets and Cancelon so you can book your Warwick Le Lagon - Vanuatu reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Warwick Le Lagon Resort & Spa, Vanuatu Hotel Port Vila
Warwick Le Lagon Resort And Spa, Vanuatu
Le Lagon Hotel Vanuatu
Vanuatu Le Lagon
Le Lagon Vanuatu Resort
Lagon Le Resort Vanuatu
Le Lagon Port Vila
Port Vila Le Lagon
Warwick Le Lagon - Vanuatu Port Vila

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing