We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Average resort, but expensive for NZer's and not somewhere we'd rush back to”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Warwick Le Lagon - Vanuatu
Ranked #13 of 47 Hotels in Port Vila
Certificate of Excellence
Auckland, New Zealand
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Average resort, but expensive for NZer's and not somewhere we'd rush back to”
Reviewed June 8, 2009

Quite a big resort, but reasonably old & no more than a 3-star. The pools are nice, but they don't have an area for adults, or have any restrictions on children running around, etc. We arrived at 1pm and were told we couldn't checkin till 2pm. It was 2.30pm by the time the room was ready, & then we found the door wouldn't lock, & the couple next door to us had been moved because of this, but it had not been fixed. Not a good start and even after 2 days & the maintenance guy checking it 3-times, we had to move rooms. The people are friendly, but "island time" is an understatement, and customer-service isn't really top of mind. We had a couple of afternoons where we went back to the room to find it still hadn't been cleaned at 3pm. The main restaurant was very average, with smorgusboard each night. The other Alacarte restaurant was nice, but expensive. Prices for NZers are very expensive, as the exchange rate is not good. Note about exchanging your money, don't do it in NZ, do it at 'Goodies' based in Port Vila centre & around Vanuatu. We exchanged in NZ at $58.50 to the dollar and Goodies were doing $68.00 to the dollar.

  • Stayed June 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NickyT71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,484 reviews from our community

Traveler rating
    664
    521
    200
    54
    45
See reviews for
749
428
21
55
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (469)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Nustralia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 8, 2009

We had a few days at Le lagon .... nice property, good staff .... cleanliness pretty good had breakfast included, but not lunch or dinner ... BIG MISTAKE!!!!
We found it incredibly expensive .... approx. $88.00 per head for the buffet.... each night ..
lunch around $35.oo per head .... and the al la carte ... well .... $120.00 for 2 steaks, no veg, NO BREAD, AND NO WINE!! but you do get a little bowl of Miso Soup.
Unfortunately, there is not a great deal of choice outside the property either... for meals etc.... We met a young couple staying at another property in the area with apartments .. and self catering. They had to paid $15.00 for a rockmelon ast the local supermarket...
We have travelled to Fiji, New Caledonia, Malaysia, Indonesia, Thailand, and really for value, culture, sightseeing, diving , shopping and atmosphere ... sorry to say you can't beat Sanur in Bali.....
The

  • Stayed May 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JennyAustrlia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wollongong
Level 6 Contributor
174 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed June 3, 2009

My 21 yr old daughter & I stayed at Le Lagon for 7 nights in February. After reading mixed reviews on trip advisor, we decided to go with an open mind and make the most of our trip to Vanuatu. I have to say that we were impressed with Le Lagon from the moment we arrived. We caught an evening flight from Sydney which meant we arrived at resort at around 12.30am, tired & hot we were ushered to our bungalow as soon as we finished our welcome cocktail. At time of booking our trip we decided to pay an extra $400+ to upgrade to a garden bungalow. This was well worth the money, as our bunglaow was virtually on the edge of Erakor Lagoon with uninterrupted water views. We had a refurbished bungalow which was large with 2 double beds, plenty of room, a fantastic bathroom and a quaint balcony which we spent lots of time sitting, drinking wine and looking over the water. Resort staff were friendly and the room was immaculately cleaned every day, although the cleaning times were unpredictable but this didn't bother us. Our package included breakfast & lunch which was a big money saver as it's not cheap to eat at the resort. We only ate dinner there one night as it was rather pricey. We ate out at a great little french pizza restaurant several nights which was reasonably priced and fantastic food.
Drinks at the resort and in Vila were quite pricey too. The local beer was equivalent to approx $5.50, a VB is considered an imported beer and was arrpx $7.00, same as a glass of wine. We bought good bottled wine from the supermarket up the road which was similiar in price to Australia. I suggest if you plan to spend a lot of time in the resort, go with an all inclusive package so all your meals and drinks are covered.
Also, if you charge drinks to your room keep a tab of what you sign for as we were charged several times for extra drinks that we didn't have. I went to reception every second day to check our account so was able to keep on top of what we had charged to the room.
Internet use at the hotel is very expensive, go an internet cafe in Port Vila - about 1/3 of the price.
If going into Vila, don't catch the taxi's that wait inside the resort. Walk out onto the road and flag down a taxi or minibus. The minibus taxi's are much cheaper - a set fee of 200 vatu. They're a bit rough but it's only a few minutes ride.
When shopping in Vila, don't make your purchases on "ship day". ie the day the cruise ships come into port, the locals put the prices up. Shopping in Vila is rather expensive, don't go there expecting a great shopping spree. It's expensive and the product is cheap & tacky. Food & wine is expensive all over Vila, expect to pay the same prices as Sydney.
We took our lonely planet guide which we used to take a self-guided walking tour around the attractions of Vila. This was great (even though the humidity almost killed me) as we walked past the local school, jail, reserve bank which looked like it needed some serious funding for building maintenance, and many different types of houses.
The only organised tour we took was the 'around island" tour which I would recommend.
We also took a taxi to Mystery Island (there is boat that takes you from the shore across to the island) and spent an afteroon there, very pretty & relaxing despite the torrential rain. This seemed to be a favourite spot for couples & snorkelling.
We walked around a lot at night on our own and never felt threatened, we made sure we stuck to the main areas at night though as the back streets are very dark.
We also took the free ferry from Le Lagon across to Erakor Island for dinner. They have cheap pasta nights and happy hour. This was great value, however they have no concept of vegetarian. When my daughter ordered her meal we asked several times if it had any meat and were told that it didn't. When it arrived it had meat all through it. The staff there spoke limited English, but this was rectified soon enough. Definitely go there for dinner, great sitting on the over water deck under the stars eating dinner.

The locals are friendly and very laid back, the resort staff are the same. We left a bag and billabong beach towel at the pool bar one night after a few drinks and reported ur lost items the next morning. The staff went out of their way and retrieved them from lost property for us pretty much straight away.
Overall, the resort was beautiful, pool area amazing. We had a fantastic stay and I would definitely go back to Le Lagon. Will make sure I book a bungalow again though, for the added space and privacy. D
Despite the mixed reports we read on trip advisor, we were both impressed with the resort and had a wonderful week there!! Just remember that life is much more laid back in Vanuatu but isn't that why you would choose an island destination for your holiday?!

  • Stayed February 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank lynWollongong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria, Australia
Level 5 Contributor
71 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed May 28, 2009

my wife and i found this resort to be charming and thoroughly relaxing just as we had expected after reading previous reviews before choosing to go Vanuatu for a break and we recomend that u join Warwick Club and take advantage of their offers as they are great value. the wild ginger restaurant is fantastic we had several meals there. byo wine is recommended even with a corkage fee works out cheaper. Also, for those romantics at heart, we recommend a meal at Villa Chaumieres 5-10min taxi ride, costs a little more but you feel as if you are in paradise, so well worth it..... We''ll be back..

  • Stayed May 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EwhenandChristine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level 3 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed May 20, 2009

I would say this is mainly a family resort, but I think it has something for everyone. They have a great Japanese/Modern resteraunt which we went to most nights as opposed to the buffet. Breakfasts have plenty of variety, but lunch by the pool was dissapointing. A taxi to town cost us about 200 vatu one way but you can take a local bus back to the hotel for a ridiculously small amount. All in all, a very comfortable resort, with good facilities and very friendly and helpfull staff.

  • Stayed December 2008, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rachael N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberra
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed May 13, 2009

We decided to travel to Vanuatu to just veg out and relax. We spent 5 days in La Lagon and could have stayed another week. We had booked a superior room but was upgraded to a bungalow right on the lagoon. Room 314. We had a nice room, however, the bathroom was very dated and in need of an upgrade but otherwise clean. It was so relaxing looking out to the lagoon each morning from our room or verandah. All the bungalows were spread out so you had alot of privacy. We only had our breakfast included but there was so much choice that we found we didn't need to eat lunch on some days. The buffet dinners were excellent. The buses into town are plenty and cost 150v per person. Taxi's would try and charge 500 but we would usually negotiate down to 300 or 400v. There are some lovely places in town to eat. The local people are very friendly and one thing that we noticed is that there are no beggars, people trying to rip you off with cheap watches, etc like other Asian and European countries. We have friends living in Port Vila and stayed with them for 3 nights. They had mentioned that we should have stayed in other resorts that don't cater for children under 15, but La Lagon is very spacious and plenty of room in the pool and grounds for everyone. We enjoyed our stay and will definately stay there again and recommend to our friends. The staff were always friendly. The grounds are very well maintained and plenty to do if you have a family.

  • Stayed April 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TuscanyCanberra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland, New Zealand
Level 5 Contributor
47 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed May 13, 2009

An awesome overall resort with excellent facilities and amenities that cater for all located in one of the best in Port Vila by far right on the Erakor Lagoon at it's widest point with large sweeping lagoon veiws across to Erakor Island as well as out to the ocean. Better than some in town as they have busy traffic, activity and noise surrounding them.
My wife and I and our two preschool children aged 23 months and 4 years old stayed in a Lagoon Superior room 103 facing straight on to the lagoon for 7 nights. This room and others like it were very well and cleverly set out with a great floor plan layout, facilities and furniture including a queen bed and two singles with one in a seperate side room which is great for children as their own space. They were also private and felt like you were in your own paradise setting yet still only a short walk to all the main resort resturants, bars, water sports, reception and the 3 main awesome swimming pools. The resort grounds were set out very well with good spacing between rooms and facilities and nice areas to walk and or play. The swimming pools, 3 main large ones, are the best I have ever encountered at hotels or resorts and cater for all from young toddlers, fun playfull young at heart to those that just want to relax and enjoy quite areas. The water sports was also excellent with a great choice of sit on kayaks, canadian canoes (could fit our whole family), surfskis, sailing catermerans and snorkling gear which all lead to lots of fun. There is also a free 24hr water ferry to Erakor Is from a jetty at the edge of the resort, this is a great place to go for a meal and or dusk trip to see the sunset. I had read the reviews prior to booking our holiday at Le Lagon Resort and some raised security as a concern. We had no problems and found the in room safe's and presence of friendly resort staff including roaming security patrols to be excellent. There also was construction work going on on the far east side of the resort upgrading the older standard room block however this did not seem to casue any distrubance. The only thing that we did find average was the high cost of the themed dinner buffets 3000-4500 vatu in the main restaurant, however there were other options including the pool grill, the restaurant on across on the island and the local chinese restaurant opposit the main entry gate. We had the package that only included the full breakfast which was more than plentiful as there were lots of places to eat around Port Vila and when we were out and about exploring. We found the Kids Club to be the best way to book trips and tours for us a parent to attend as they had contracted agreements that were far cheaper than if you were to book normally, we encountered many that did the same. Also it was far cheaper to get together with others that wanted to go see the same sites etc and hire a bus (buses are all 10-11 seater vans) for the day (approx 6000-8000 vatu all up) than through the tour companies or by taxi. It is also easy to get into town for shopping (good duty free) as well as around to lots of amazing places to visit. The local night life and casinos are fun to visit and experience.
Re the kids club the only other thing is to check if they have extra special activities planed for the children if there is any additonal cost such as hair braiding otherwise you could be asked to pay when collecting your kids at the end of the day, apart from that another excellent service.
If you join as a Warwick Club member at www.warwickfiji.com before you go you also receive room upgrades when available, members t-shirt, turn down service, bubbly and fruit platter and you get a 10% discount on Food & Beverage when paying bill on checking out so it;s worth it to join.
We would highly recommend this resort and are planning to go back again sometime soon, we have previously holidayed in Rarotonga (twice), Samoa, Fiji, Dunk Is, Cairns and the Gold Coast and rate Le Lagon Resort as one of the best so far. We also meet other guests and families that we had a great time with as all were friendly. What a great holiday!!!

  • Stayed March 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank 2MEKES
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Port Vila hotels
2.1 mi away
Holiday Inn Resort Vanuatu
Holiday Inn Resort Vanuatu
#15 of 47 in Port Vila
665 reviews
14.0 mi away
The Havannah, Vanuatu
The Havannah, Vanuatu
#3 of 47 in Port Vila
552 reviews
2.0 mi away
The Terraces Boutique Apartments
Show Prices
Show Prices
Show Prices
1.7 mi away
Iririki Island Resort & Spa
0.7 mi away
Nasama Resort
Nasama Resort
#7 of 47 in Port Vila
488 reviews
0.4 mi away
Erakor Island Resort & Spa
Erakor Island Resort & Spa
#5 of 47 in Port Vila
680 reviews
Show Prices
Show Prices
Show Prices

Been to Warwick Le Lagon - Vanuatu? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Warwick Le Lagon - Vanuatu

Property: Warwick Le Lagon - Vanuatu
Address: Erakor Lagoon, Port Vila, Efate, Vanuatu
Phone Number:
Location: Vanuatu > Efate > Port Vila
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Port Vila
#5 Spa Hotel in Port Vila
#7 Luxury Hotel in Port Vila
#11 On the Beach Hotel in Port Vila
#14 Family Hotel in Port Vila
#18 Romantic Hotel in Port Vila
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Warwick Le Lagon - Vanuatu 4.5*
Number of rooms: 143
Official Description (provided by the hotel):
Warwick Le Lagon - Vanuatu is situated on 75 acres of exotic tropical gardens on the edge of the pristine Erakor Lagoon. Promising some of the finest accommodations in Vanuatu, Warwick Le Lagon - Vanuatu is the ideal place for your Vanuatu Holiday. The resort offers 140 guest rooms ranging from classic rooms, garden & lagoon superior rooms, garden and lagoon bungalows, to four luxurious over-water island suites. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Priceline, Hotels.com, Orbitz, Booking.com, Expedia, Cancelon, TripOnline SA, Hotwire, Cheap Tickets and Agoda so you can book your Warwick Le Lagon - Vanuatu reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Warwick Le Lagon Resort & Spa, Vanuatu Hotel Port Vila
Warwick Le Lagon Resort And Spa, Vanuatu
Le Lagon Hotel Vanuatu
Vanuatu Le Lagon
Le Lagon Vanuatu Resort
Lagon Le Resort Vanuatu
Le Lagon Port Vila
Port Vila Le Lagon
Warwick Le Lagon - Vanuatu Port Vila

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing