Firstly, this was our first trip overseas as a family (2 adults, 10 yr old & 6 yr old) so we were not too sure what to expect. I'll start with the Pro's and then follow with the Con's. Pro's - great location as only a short drive to Port Villa with the local bus which cost 1.5V (1V for kids). Staff are friendly and helpful but in a relaxed 'Vanuatu' manner so dont expect superior service. Resort was quiet most times, however did have to remind other guests on 2 occassions that children are trying to sleep so it would be nice if they could keep the noise down (which they did). You feel very safe due to daily/nightly security present and I was more than happy for the kids to play on the private beach on their own. Some food items are available to purchase in the front office and the staff will help you get a bus and share suggestions on places to visit. The resort is still under construction and we would see the workmen daily but you could hardly hear them. Once the entire resort is finished, I think it will be a lovely place to visit. Its close to the local villages so you have an opportunity to mingle with the locals if you wish to. Breakers Resort is a 10 min walk if you want a restaurant to eat at one night, however apparently they do not allow kids under 15 - they did not stop us from dining there one night. The Warrick - Le Lagoon is on the other side of Nasama but is a much bigger resort but their meals are so overpriced that we only ate their once. You are better off buying some local meat or fish at the near by supermarket (or the French supermarket called Leaders Price), which is SO cheap and mouth watering and fresh veggies/fruit from the Port Villa markets (now that is an experience in itself!!) and having a BBQ in the Nasama BBQ area! We did that 3 times with some families that we met at Namasa & Breakers and had a great & relaxing time. Other times we ate at local restaurannts but their menus are so bland it was not worth it! I dont want to see another french fry in a long time! Other guest may have heard barking dogs overnight however we didnt - only the occasional village dog barking in the morning but it did not bother us. The beds are really comfortable and do are the pillows so a good nights sleep was had by all. Con's - On arrival the roll out bed for my son did not have a quilt cover and as we noticed this after the front office had closed for the night, we had to ask the security staff to locate a quilt for us. They did so after 1/2 hour or so. For 2 days we had very limited hot water so we contacted Amanda (Office manager) & resort staff who advised us that this was due to the new solar system and they were still trying to work out how to use it. Did it ruin our holiday? - No but not the best conditions after a full day out snorkeling! I had to ask for our towels to be changed after day 4 as this was not done. The kitchen has everything you need however the Studio rooms are so cheaply made that cupboards doors were falling off and drawers would not close. Staff did notice this 3-4 days in and fixed them. The kitchen utencils are of the cheaper variety and considering the hotel is new, these will not last much longer before they need to be replaced but it was adequate for our stay. The website claims that the Studio room sleeps 4 which is does, very compactly, however their is nowhere for 4 people to sit to eat together. Two of you can fit on the small couch and two can sit on the patio chairs or you can sit on one of the beds. They should think about adding a further 2 chairs to the patio or some bar stools in the room itself. Once again, did it ruin our holiday - no as we spent most time travelling, but I would not book such a small room again. I think the price we paid ($245 p/night) was expensive for what they offer and considering they were advertising a 40% discount for August that we did not quality for as we booked in May, I would certainly research other sites for a better price or ask Nasama themselves for a discounted rate to obtain your business. Lastly, I wanted to wash a few of the kids clothes just before we left. The laundry rooms located outside of our apartment were filthy and full of buliding materials and other cleaning products which looked like they were dumped their in a hurry. Their was washing powder everywhere and in the end I needed a staff member to help me as 2 of the machines were full with towels and the other free one was not working. The staff member ended up taking our washing away and arranged to do it for me. Overall, Nasama is a good place to stay especially if used as a base to sleep after a day travelling around this beautiful country and for a day relaxing by the pool. Once finished I think it will attract more people. We would return but we would book a one bedroom apartment on the ground level if we could not get a cheaper price elsewhere.
- Official Description (provided by the hotel):
- Opened in April 2012, Nasama Resort is a serviced apartment complex that offers deluxe self-contained beachfront accommodation. Its location oceanfront in the southwest corner of Efate Island puts it in the path of cooling trade winds in the summer months. Just 10 minutes from Port Vila town centre, it is on Pango Road which is a tar sealed road with easy access to public transport. Every apartment is decorated with style and has its own veranda for guests to relax and enjoy the beautiful sunrises and panoramic ocean views. It offers the convenience of a fully equipped kitchen, air conditioner, fan, TV/iPod dock and free wireless internet. Select from 3 types of apartments: studio apartments sleep up to 3 adults or 2 adults and 1 child; deluxe-on-the-water one bedroom apartments sleep up to 2 adults and one child; and spacious two bedroom apartments sleep up to six people. On the grounds of the resort is a beautiful infinity pool and children’s pool leading to a sandy beach with a natural rock pool in the ocean for safe swimming. Covered barbecue facilities offer an alternative to in-room dining. Guests can have fun in our complimentary kayaks, swimming, snorkeling or simply relaxing and soaking up the sun by the pool or on the beach. Reception can also advise and book guests on any of the 40 tours and activities offered in Vanuatu. Surfers will be pleased to know that there is surfing just 5 minutes up the road at Breakas beach. For those in need of pampering, we offer soothing massages to the sound of waves at our beach massage fare. Nasama Resort's own restaurant, Cafe Vila & Bar, was recently opened in December 2014 and is already acquiring a reputation for its wonderful ambiance and delicious meals. It is open daily for breakfast, lunch and dinner with brunch on offer till 3:00 pm on Saturdays and Sundays. Happy Hour at the bar is from 5:30 pm to 6:30 pm daily, extended to 7:00 pm on Fridays. ... more less
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- Also Known As:
- Nasama Resort Vanuatu/Port Vila