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“A Really Great Experience”

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Tropicana Lagoon Apartments Resort
Ranked #31 of 47 Hotels in Port Vila
Certificate of Excellence
Sydney, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“A Really Great Experience”
Reviewed March 21, 2012

The room design felt like a true tropical island experience, loved it (so much better than standard hotel/resort rooms). Location was great, just out of Port Vila away from the hustle and bustle when the big cruise ships arrive, but so easy to get to town, markets, shops or restaurants, by catching one of the many little public buses that pass by Tropicana. Great to have air conditioning as an option, as many other places, did not offer air conditioning. The owners and staff were absolutely fantastic, very friendly and helpful. Definitely go back to Vanuatu and stay at the Tropicana.

  • Stayed March 2012, traveled solo
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Helpful?
Thank Carey P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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191 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
woombye
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 11, 2012

Wow so disappointed .This was my second trip to vanautu in 12 months
.the second lagoon is not safe for kids.. beach my aunt..
.The staff did move us from an upstairs room as my friend has dicky knees.so that was a plus
.Only it was all down hill from then kayaks but no paddles try and get someone to attend the tour desk wait wait wait.One small thin towel each nowhere to hang wet swimmers etc
18 $ extra night if you want aircon and believe me you do as the fan has only one speed slow beds are so hard and I go camping so I am not sooking
Mad dogs across the lagoon that cried and howled all night
Dont walk down to the bus on the left side as the dogs from the houses will attack you
.Bus rides into town were fun. taxi to and from charged what ever they felt like so go the buses.In all very disappointing so we moved to Iririki for our last night and should have gone sooner.oh and bring your own food but careful of the mircowave and toaster they may bite

  • Stayed February 2012, traveled with friends
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Helpful?
2 Thank princessrosepapa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cooma, Australia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 31, 2012

We are a family of 5 (3 teenagers) we stayed in an upstairs 2 bedroom apartment and found it nicely appointed and clean. Beds were comfortable with great soft pillows. Camp bed for the third child was a bit uncomfortable though. Overhead fans in each room. Air conditioning and option extra which we didn't avail ourselves of. Large bathroom with hairdryer (which we hardly used - it was too warm as it was). Nice sitting around the pool in the evenings cooling off, just watch out for the crabs coming in from the lagoon! Two comfortable outdoor shaded areas to relax in. Lots of outdoor seating. The Staff were very helpful and friendly, the owner Martina was only too happy to help us organise the tours we wanted to do and did well in recommending the better ones. Very pleased and resulted in an extremely enjoyable holiday.

Room Tip: All rooms overlooked the lagoon except the downstairs ones next to the pool - these had hedges in be...
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  • Stayed January 2012, traveled with family
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Helpful?
3 Thank Michele_and_co
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
1 review
Reviewed January 10, 2012

The facilities were first rate and the location ideal. But what stood out most was the service - very friendly and personable staff! Will definitely come back!

  • Stayed December 2011, traveled as a couple
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Helpful?
Thank Lucy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Napier, NZ
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 9, 2012

A great place to stay, unwind and relax. Kelly, the manager here, is a fantastic host - went the extra mile for us both before we arrived and while we stayed and always with a friendly smile too. Very clean accommodation with everything that we needed. Would recommend without a doubt.

  • Stayed September 2011, traveled as a couple
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Helpful?
Thank Angie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
1 review
Reviewed November 16, 2011

I recently stayed at Tropicana for 7 nights on recommendation of a friend who'd recently come back from Port Vila. I work in customer service and its always important to me when I go on holiday. The team at Tropicana went above and beyond and exceeded all expectations I had. The staff weren't just good they were great. The manager Kelly was extremely knowledgable of the area and greeted me every morning by name. I had alot of questions being a new tourist and nothing was ever too much trouble for her or her staff. It did feel like I was on holiday with family and I will not be hesitating to re-book my chirstmas trip at this resort. Thanks again Kelly for making my trip so stress free :) SMc

  • Stayed October 2011, traveled with friends
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Helpful?
Thank SarahM0861
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vanuatu
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 9, 2011

My Fiance and I stayed at Tropicana for a month and were highly impressed with the service.
Set in a lovely setting it was a very relaxing experience and would suit all types. The owners were very accommodating and Kelly the Manager was extremely helpful and made our stay!

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mikeworsp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tropicana Lagoon Apartments Resort

Property: Tropicana Lagoon Apartments Resort
Address: Teouma Rd. | PO Box 7021, Port Vila, Efate, Vanuatu
Location: Vanuatu > Efate > Port Vila
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
#16 Luxury Hotel in Port Vila
#20 On the Beach Hotel in Port Vila
Price Range (Based on Average Rates): $
Hotel Class:4 star — Tropicana Lagoon Apartments Resort 4*
Number of rooms: 17
Official Description (provided by the hotel):
TROPICANA LAGOON Beach ApartmentsTROPICANA LAGOON Apartments comprise 12 self contained studio apartments and 6 two bedroom apartments and 4 Villas. each Villa has their own plunge pool. All apartments are luxury and stylish built with this typically Vanuatu flair.LocationSituated on Second Lagoon, overlooking magical emerald waters and lush tropical vegetation on the opposite shore. TROPICANA LAGOON Beach Apartments is a peaceful and friendly tropical escape in the most romantic location of Efate, yet only 5 minutes away from down town Port Vila.The property is nicely landscaped with lots of tropical palms, plants and flowers. With your own private beach on your doorstep TROPICANA LAGOON Beach Apartments creates a wonderful ambience for your perfect holiday. Enjoy the tropical atmosphere while you swim in the pool, read a book in a hammock or enjoy a cocktail at our over-water-Fare while watching a romantic sunset. Room FacilitiesAll apartments have splendid views over the tranquil emerald waters of the lagoon. They are modern, spacious, self-contained, fan-cooled and/or air condition. Each apartment is beautifully finished with tropical style interiors, warm timber flooring, deluxe bathrooms, well equipped kitchen and all modern amenities such as flat-screen satellite TV , DVD player, high speed secure internet, private BBQ (subject to availability) and in-room-safe. The studio apartments ideally cater for two persons. On request we can provide an additional single bed. All apartments have private balconies or verandas with awesome views. Ground floor apartments have their own direct beach access. Resort-& Service Facilities: Rooms are serviced daily for our - Swimming pool- 24 hours service and security- Laundry service, free tropical breakfast - airport transfer on request.- You can book tours at our tour desk/ reception. We also organize car hire for you.- Drinks and snacks available throughout the day at the Beach Bar.- Free use of kayaks, and snorkel equipment.- Free DVD library- On site parking ... more   less 
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Also Known As:
Tropicana Lagoon Apartments Resort Vanuatu/Port Vila

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