I have just returned from 7 days at the Eratap Resort with my wife and three children aged seven, six and three.
We had a wonderful time and can't recommend it highly enough.
The rooms were excellent and compared well other much larger five star resorts we have stayed in. Our two hut villa had two very separate bedrooms and bathrooms so we were not under each others feet at all. There were fans and a split system air con in each bedroom but they were not really necessary if you opened the windows and let the sea breeze in. We were in villa ten, which is the last non-honeymoon villa in the strip and is closest to the lovely pool and had its own private beach on the point. I reckon this was the best room as it gave us sea breezes from two sides at night and fantastic privacy.
The food was excellent. My wife and I do not like seafood so were dreading a heavily skewed menu but there was plenty of non-seafood choices. There were always two daily specials and all but once on our trip there was a non-seafood choice here as well. The meals themselves were excellent and couldn't be faulted - and we have walked out of resorts before because of bad or even average food.
The resort is very quiet with only twelve villas so if a relaxing trip is your goal you can't beat it. You could mingle with the other guests at the restaurant or by the pool if you wanted to or else hide away in your villa and private beach and keep to yourself.
There was always two activities each day and they were always worthwhile. While ostensibly around half were meant as things to entertain the kids by themselves, they were fun enough for you to tag along and enjoy as well. Our kids were a bit young to send off by themselves anyway so we accompanied them on all the activities they went on and had a great time too.
The staff were very friendly and most importantly (to me) genuine locals. We have stayed in some island resorts and felt we hardly met any actual locals, but here most of the staff come from the nearby village. They were all very friendy and wonderful to deal with.
We both enjoyed a couple of massages in the spa and my little girls had free manicures as one of the activities. Probably the nicest hotel spa I have been to and I endorse the other comments here about Annie.
Special mention goes to the owners, Tony and Louisa, and the manager Pascale. Lousia gave us the rundown and showed us to our room and Pascale was always there to sort out anything we wanted. I thought it was pretty impressive. Also Mac, the local chief's son who leads the activities was a great guide and full of great info on the locals.
One of the activities was to visit the village where we met many of the staff's families and this is definitely recommended, both as a cultural experience and to see the benefits the resort has brought to the area. On the day we left the village had invited the guests to attend church with them and this is something I regret not having the chance to do.
Our children were made to feel very welcome from the start. The restaurant has a very good kids menu that my children actually enjoyed and the staff were all very good with them at all times. There is a small library of books, a very large collection of dvds to borrow for free and a couple of boxes of toys and board games for them as well, so there was plenty to do if they were bored. The restaurant and reception also had free wifi and all the kids were using ipads or ipods around the lounge when we were there.
I am a casual snorkeller and went of a few trips to the various islands. The trips to the island was good but the best range of fish I found was on the reef directly in front of the restaurant, literally twenty metres from the bar. Half an hour in the water and then a restful ale. Very nice indeed and especially rare as most resorts I have been to I have had to travel by boat to another location to find any decent snorkelling.
Port Vila was very close by and you could get there easily for free in the resort bus. It is very basic and there is very little worthwhile shopping. Some great soap in one store and one or two nice local arts and crafts stores but the rest were junk stores and expensive duty free. It is hot and sweaty and not the cleanest place in the world but we loved the experience and wouldn't have missed it. We did the whole main strip in ninety minutes with time for two sit down ice creams, so don't dedicate a whole lot of time to your visit.
In summary I loved it and can't recommend it highly enough. Great location, great food, great people and a great standard of accomodation. One of the other families staying there were back for their second visit and being so close to Sydney I can easily see us going back again soon.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Hotels.com, Orbitz, Agoda and Priceline so you can book your Eratap Beach Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Eratap Beach Hotel Port Vila
- Eratap Beach Port Vila
- Eratap Beach Resort Vanuatu/Port Vila