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“Sunday haven”
Review of Emerald

Emerald
Ranked #12 of 35 Restaurants in Nuku'alofa
Cuisines: Chinese
Restaurant details
Reviewed January 1, 2013

I had lunch here on a Sunday afternoon being one of the few places open (and used it as a refuge from the intense sun outside). I think it was good, though I did hear some yelling coming from the kitchen which I thought was a little unprofessional. Food was great, drinks were cold, - overall fine.

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Thank Ian D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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75 - 79 of 98 reviews

Reviewed September 8, 2012

I had eaten at this restaurant some months ago and it was fine. This time things were very very different.

1. some items on the menu are outrageously overpriced (at least where the local currency is concerned).
2. we ordered starter and main course and both arrived together. So basically by the time we got to our main course it was cold.
3. the service is pathetic. Another guest had joined us and we moved into a private room. Then they sort of just forgot about us. Every time we needed something one of us had to go out and inform the staff.
4. It also seemed that staff were not aware of what was available on the menu. One staff would say its available and then 15 minutes later when we would ask another staff would say the item wasn't available in the first place.

So, bottom line, do yourself a favour and don't go here. You might be disappointed since its really a hit and miss kind of place. There are other wonderful places to eat in Tonga. Don't let the decor fool you.

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2  Thank Imarts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 23, 2012

Large restaurant. Big menu. Lots of traffic. Reasonably priced. Clean

But generic oily food. No real sparkle in any dish

2  Thank K-Sub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 16, 2012

If you have plenty of time to wait, the waitresses seem to ignore you, went here three times, first time for lunch which was ok, second time with family one who ordered lobster "steamed" waited nearly two hours, others had eaten, The lobster was steamed in garlic, ginger and butter, absolutely disgusting it smelt rotten, we think it had been frozen, it was tough , complained about it but they were more concerned they would lose their profit , not concerned that the patron did not have a meal at TOP$45, compromised at TOP$25 but still left without a meal. The last time we went as a group of six, long time between meals coming out, only went because it was a Sunday. Never again unless we are desperate.

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3  Thank Jude60_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 3, 2012

This restaurant is open on a Sunday which is a bonus - the food was average and the service was poor even though there were few customers. Past reputation suggests it should be better.

Thank Learnfast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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