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Loumaile Lodge
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Reviews (94)
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All reviewscafe expresstea coffee bottled waterair conditioned and comfortablefriends cafethe staff were extremely helpfulwould definitely stay here againcafesaustralia
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44 - 49 of 94 reviews
Reviewed July 2, 2013

Had a lovely stay at Loumalie Lodge don't be put off by the hotel entrance, you have to access it via the Main Street and its a bit dingy the downstairs area. But the hotel is upstairs and the foyer /reception area is lovely and just as the photos show. Rooms are generous size with air con and tv. Bathrooms also large. The staff are friendly and polite especially Niv'e who made me feel safe and comfortable she went out of her way to help me in all aspects including taking and picking me up from the restaurant. A beautiful girl who has pride in everything she did. I can't speak more highly of her. There really isn't hotel style accomodation in nuku'alofa so loumalie lodge really is it. I would stay there again as it is so central to the Main Street. It is clean tidy peaceful and really lovely thank you Loumalie lodge for a lovely stay.

Stayed: June 2013, traveled solo
Review collected in partnership with Watchb4go.com
Thank Whangabach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 24, 2013

Once we managed to check in, the first impressions were good. The staff friendly and the reception area comfortable and attractive. The rooms were spacious, with aircon, large screen TV, a large bed and a generous size bathroom.
There were a large number of issues that show much room for improvement, but unfortunately this is one of the better hotels in Nuku’alofa so we will most likely be back.
On unpacking, we found there was no wardrobe or closet or cupboards at all in the room. There was a stand with hooks on it to hang up our clothes. There was no in room security safe. There was no mirror in the room other than the one over the hand basin in the bathroom.
In the bathroom there were no towel rails (clean towels were rolled up on small shelves but not suitable for used towels). There was no soap dish or shelf in the shower so you had to put the soap down on the shower base when you did not want to keep holding it. The shower was rather fancy with different shower heads and nozzles, but some were blocked by accumulated deposits that spoiled the spray. The water pressure was good, but the shower drain was unable to cope with the full water pressure and it would flood unless the water was turned down.
The lighting in the room was very dim. When the occupants of the adjacent room showered, it sounded as though they were in your room. The noise from outside the room was not helped by the large gap under the door which varied from 2 cm at one side of the door to 5 cm at the other. Yes the floor sloped that much.
The floors were often uneven and sloping throughout the room and elsewhere. The stairs up to the hotel level had three different tread heights. Proper stair design maintains the same tread height throughout.
The door lock to our room had been damaged and managing to lock and unlock the door took a bit of practice and care. Some other rooms had the same problem.
We found the pillows hard and too high and no options were provided. The window to our room would not close completely leaving a small gap, and would not lock. Being on the upper level, the lack of locking was not a problem, and the permanent gap probably helped with ventilation.
We were in room 108, and I saw other rooms which may have been better.
Breakfast was a buffet offering 2 kinds of cereals, a jar of instant coffee, a box of tea bags, sugar, milk, and a hot water urn. The staff would offer fruit and toast. There was no menu or anything else offered. It was such a disappointment that we were not game to eat there at other times.
Finding the hotel for the first time is a problem. The two level building has signs on the upper level but the lower level is given over to retail etc so there are a number of doors and entrances around the building with no indication at street level of where to actually get into the hotel. Once inside the lower level, there are still no signs directing you to the hotel other than a sheet of paper stuck on the wall at the stairs to the hotel level. There is no indication of where to park your car, there are no signs in the hotel car park area to indicate that it is the hotel carpark, and once there, there is no indication of how to find your way into the hotel.

Room Tip: Ask for a room with a wardrobe
  • Stayed: June 2013, traveled on business
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1  Thank SnapperSnatch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 2, 2013

Held a week long workshop here. The staff went out of their way to ensure everything ran smoothly. Catering was fantastic, location great, rooms large and clean and the assistance with banking and arranging outings was very much appreciated. The only minor issue was that the internet was not quite up to the task of our internet-intensive workshop, but this was not the fault of the hotel and they did everything they could, including arranging for much out-of-hours technical support.

  • Stayed: April 2013, traveled on business
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Thank melb_trav730
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 19, 2013

The place is central, clean and the staff are friendly. The room is large and airconditioned and a bar is located just a short distance from the hotel for that late night drink. The room had a large king size bed and a modern bathroom. The photos are accurate on the website so what you see is what you get. Why only four stars....the two mice who visited each night - half star for each mouse. But they were friendly at least. The price is reasonable and will stay again.

Room Tip: If you can get a room facing the tombs you get a better view.
  • Stayed: May 2013, traveled on business
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1  Thank african_aussie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 21, 2013

This hotel is located right in the middle of Nuku'alofa, with easy access to everything. The rooms are spacious and well appointed. The staff were extremely helpful and friendly. We stayed during the low season and were offered the use of a second room to accommodate our two teenagers, this was incredibly thoughtful and generous. The only minor downside was that transfers to and from the airport were more expensive per person than other comparable hotels in Nuku'alofa, which adds up when there are 4 of you. This does not detract from the overall experience and I would definitely stay here again.

  • Stayed: April 2013, traveled with family
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2  Thank Belinda071
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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