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“Very good hotel with excellent staff!”

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West Plaza Downtown
Ranked #19 of 29 Hotels in Koror
Tumon, Mariana Islands
Level Contributor
82 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
“Very good hotel with excellent staff!”
Reviewed June 23, 2012

I stayed for one week. I had an interior room, so it did not have a window to the outside. It was clean, large and comfortable. The bathroom was good with plenty of towels and toiletries. I left an item there after I checked out and emailed them about it. They said they found it and we made arrangements for me to get it back.
The hotel staff was wonderful. They carried my luggage to my room. Free transportation to the airport. They took messages for me at the front desk and assisted me when I needed a taxi or directions.
This hotel is very accommodating with friendly customer service. It is in downtown and minutes away from most things. I could walk to the grocery store, convenience stores, two museums, a department store, ATM and restaurants. Most tour companies were able to pick me up at my hotel.

  • Stayed June 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jessica A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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26 reviews from our community

Traveler rating
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    10
    13
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Tokyo
Level Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed November 20, 2011

We stayed in Palau for a week in May this year. The reason we chose the West Plaza Downtown was for its location and price. We didn't want to stay in one of the what we felt were overpriced resorts, knowing that we would be exploring the islands from morning to evening.

The selling point of the 'Downtown' is clearly its location. It's centrally located on the main street in very close proximity to a multitude of grocery stores, smaller shops, and local restaurants. There are some good Indian, Japanese, Thai, and Korean restaurants within easy walking distance (exit the West Plaza, cross the street, and turn left down main street, you can't miss them). You can even check out some of the old abandoned tanks in the neighborhood (there's one behind the local baseball field down main street).

The hotel itself reminded us of an older motel. We stayed in the room right behind the front desk. The room had two single beds, a TV that didn't work too well (reception?), and a chair/desk. The bathroom was quite old, worn down, and there was a bunch of ants roaming around. Still, the room was kept clean. Make sure you bring your own bathroom amenities though. Breakfast is not provided for, but you can do some grocery shopping nearby and purchase what you need.

Since we only stayed in the room at night and spent every day exploring the islands, the West Plaza was a good choice for us.

  • Stayed May 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TokyoSurferboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tokyo
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed February 15, 2008

West Plaza Downtown is one of the West Plaza group of hotels located in Koror. The Downtown location is central (walking distance) to several restaurants and a shopping center. The room was large and clean. Although the hotel states it has cable TV it did not and the available stations for viewing is extremely limited. (This may be of some consideration if you are using this hotel as a transfer point between liveaboard diving and the airport and have several hours to while away.) Communication with the staff was no problem at all.

  • Liked — Location
  • Disliked — No cable.
  • Stayed January 2007, traveled solo
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kevincjp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about West Plaza Downtown

Property: West Plaza Downtown
Address: | PO Box. 280, Koror, Koror Island 96940-0280, Palau
Location: Palau > Koror Island > Koror
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Spa Airport Transportation
Hotel Style:
#5 Spa Hotel in Koror
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — West Plaza Downtown 2.5*
Number of rooms: 20
Reservation Options:
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Also Known As:
West Plaza Downtown Palau, South Pacific

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