There's a good reason the previous reviewers have given these guys 5 stars! We were absolutely thrilled with our experience with PDA and would most definitely recommend.
From the first enquiries we made we knew we were on to a winner. Grace replied with a quick, friendly and comprehensive email to all our questions. We chose the comfort package with 5 days diving and 7 night accommodation in the Palau Royal Resort. Because they booked the hotel they got preferential rates and it meant one less thing for us to do! The package included airport pick up and drop off even at the unsocial hour of 2am!
Because we were staying at PRR our dive day started on our doorstep with a boat pick up from the hotel dock. Perfect! The boat is spacious with a double seat for everyone so plenty room to kit up. There were 10 people on our boat with 3 dive guides so a great ratio meaning that those who were a little quicker on their air consumption were guided up and everyone else could continue on.
These guys have a clear focus on you having a great time while ensuring safety. Nick, Jason and Christian were all really friendly, helpful and knowledgable as was the Captain Dustin. We didn't need to lift a finger on the boat with tanks changed for us in-between dives. The underwater signals were clear and for those of us who had never used reef hooks before there was a helpful brief beforehand.
The day begins with pick-up around 8:30 and a 40ish minute ride out to most of the dive spots. Each dive is roughly 50-55min and its 50-55min of fantastic diving. After the first dive there was always hot tea and fresh fruit and between dive 2 and 3 was lunch. Lunch was a bento box filled with all sorts of tasty stuff. There was a menu each day so you could vary your choice and they were accommodating of various dietary requirements of the group. We usually got back to the dock around 3:30-4pm which was perfect timing for a bit of lounging by the pool with a post-dive beer!
They will tailor the weeks itinerary depending on everyones preferences and with such a friendly group of fellow divers this made for a fantastic week of dives at a fantastic variety of dive sites. The week included Blue corner, Ulong channel, Pelileu island dives and a wreck dive to name a few.
The rental gear was top quality. Our regs were brand new and the BCDs were less than a year old. This is always a really reassuring sign when you first start with a dive company.
We were amazed at all the little details they had thought of. Everyone got a water bottle on the first day which was refilled all day with ice cool water, there were towels for everyone and they even had windbreaker jackets for the slightly more blustery rides back to dock. The most impressive thing though was the big water container they had at the back of the boat in the sun all day which resulted in everyone getting a brief but perfect hot "shower" at the end of the last dive.
They could not do enough to help and when we asked about doing a kayak trip for our last day Cheryl had it organised through another tour operator in moments. Effortless!
Palau Dive Adventures are an amazing company with their customer satisfaction a clear number 1 goal. We would highly recommend them and would most definitely book our next palau adventure with them again. Thank you!!!
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