We can't say enough good things about Palau Dive Adventures. We just finished the best week of diving we've ever had, and that's thanks to them. You can dive with any company in Palau, and the diving itself will still be good, but your experience won't be. Where to start...

First and foremost you can immediately tell that this company is based on customer service. Everything they do is to make sure you have the best week possible. Here are some of the main points that we particularly appreciated:

The office staff help: You will get very timely email responses from the team, you will be picked up and dropped off at the airport (even if it's in the middle of the night), and they can help you arrange anything else you would like to do while you are in Palau. Again, they want you to have the best time possible, not just while diving with them. It was also great that you can email them and they will book your hotel for you, and they get a better deal for the hotels. Thank you Grace and Cheryl for all of your help!!

The flexibility: They mostly try to run Monday-Friday, but several people got in late, wanted a day off, etc, and they will accommodate. Even if there is only one person that is wanting to dive, they will take you out. They are there to get you to dive if you want. It's amazing.

The divemasters: They were all amazing. They are extremely knowledgeable of the area, and they know their stuff. We felt extremely comfortable and very very safe with all of them. Thank you Nick, Jason, and Christian for giving us the best diving experience ever!

Here is another big bonus: you are with the same people on the same boat all week. And you are also with the same divemasters. They get to know you, you get to know them, and they know how to get the most of the dives. We had 10 people on our boat, and most companies would only send 2 divemasters for that number of people. We always had 3, plus the captain, Dustin (who is amazing). They knew that some people go through their air faster than others, so that allowed for those people to go up with a divemaster and the rest could stay down and finish the dive. They get to know the group of people you are diving with, and how to maximize the experience. It's wonderful, and also makes you feel safe. There are a few dive sites where the current can be tricky, or you are trying to do the reef hook, and with 3 divemaster's they were always there to help.

The quality: The boat was a unique and awesome set up that we had never had before. Every 2 people have their own bench, which includes your own dry box and wet space. Your equipment is set up right in front of you, and then when they help you get your equipment on, you just sit on your bench then roll off the boat right there. No awkward walking to the back of the boat with all of your gear on, crowding on the boat, etc.

We had to rent equipment from them, and it was all top notch. It was all brand new, we never had any problems.

They valet your gear all week. Get ready to get spoiled.

It's the small things that make this company stand out. They give you a water bottle that they refill with cold water and bring each morning for you, they have towels and rain jackets for you on board with your name on it. From talking to other guests at our hotel who were diving with other companies, they were just a number. We had a personalized diving experience all week, and we wouldn't ever dive with any other company in Palau. If PDA was booked for the week we wanted to dive, we would wait and reschedule our trip and wait to dive with PDA. It's worth it.