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“Great trip - most thoughtful staff ever!”

Ranked #4 of 19 Tours in Koror
Certificate of Excellence
Attraction details
São Paulo, São Paulo, Brazil
Level Contributor
53 reviews
42 attraction reviews
common_n_attraction_reviews_1bd8 45 helpful votes
“Great trip - most thoughtful staff ever!”
Reviewed January 12, 2012

My husband and I took the Kayak & Jellyfish Lake Tour and we just loved it. IMPAC offers a very professional service, they are pontual and know how to entertain for the whole day without hurring everybody up which is something that really puts me off in group tours. They have the best organized packages for you, your friends and family get the best out of Palau. And the staff is incredible attentive and thoughtful! Grant was such a awesome guide, very gentle and always thinking how to provide us the best time. It´s definately one of the highlights of our trip to Palau.

Visited January 2012
2 Thank Maya G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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98 reviews from our community

Visitor rating
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Slovak first
  • Any
English first
Level Contributor
37 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
“Great Tour Operator”
Reviewed November 6, 2011

I loved our tour with IMPAC- They provide good service to all language speakers and theyr tours are more reasonable than some of the other operators but for a better quality tour.

Visited November 2011
1 Thank lovetotravelFl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gdansk, Poland
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
“An enjoyable experience”
Reviewed August 28, 2011

My wife and I still call it our best day in the tour. The tour was operated very beautifully right from the start to the finish. Touring to the Jellyfish Lake was an enjoyable experience. Kayaking, swimming and snorkeling all combined made our tour memorable. Everything guided by the helpful advices of the guide made it even more special. We could have fun, adventures and relaxation at the same time. One must take this tour in Palau, we recommend it in the first place.

Visited August 2011
1 Thank AbronSin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, CA
Level Contributor
46 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 66 helpful votes
“The Rock Islands "Must Do" Attractions”
Reviewed August 26, 2011

First I want to say that IMPAC as a tour company was great. They were the first Palauan tour company to respond to my inquiries, were the most thorough in answering my questions, and offered the exact combination of activities I wanted--touring the Rock Islands, snorkeling, kayaking, and snorkeling in Jellyfish Lake--and at the best price (they also give a discount if you make a reservation on-line). It ended up that on our particular tour boat, I was the only English-speaking tourist who wanted to go kayaking (there were four others on the boat, Koreans, actually, who also could speak English, but they weren't there for the kayaking), all the others were Japanese-speaking. So I had my own private English-speaking tour guide, Grant, and the other kayakers had the Japanese-speaking tour guide. Grant was very fun to tour with and educational to learn from, and he identified by name various forms of coral and the fish that we saw, all pristine and beautiful through the amazingly clear, glass-like water. Grant took me around various gorgeous lagoons and also through a passageway into a "hidden" inner lagoon, all of which were quite worth seeing, I thought. He also took the time to use my camera to document for me my doing the various activities on our tour; he was very thorough in this picture-taking and did a great job of capturing all the things that we had been doing.

I had taken kayaking lessons at home prior to coming to Palau, but they hadn't really been necessary for this particular tour, which was in gentle, protected waters--there was no strenuous paddling against waves, currents, or wind, just a smooth and easy exploration of these Rock Island lagoons. The kayaks they use are the "sit on top" type instead of the "sit inside" type, kayaks that are practically impossible to tip over and fall out of, and even if something like that managed to happen, "sit on tops" require no skill in getting back on. So this activity was really quite easy and available to practically anybody who might want to do it (and it was a wonderful way to experience this area).

After the two kayaking groups, the Japanese, and Grant and me, returned to the beach from which we started, the tour boat returned from one section of snorkeling and took us all off to experience another attraction in the Rock Islands, "Milky Way", which is a lagoon that has at the bottom of it tens of thousands of years old limestone mud. Grant collected bucketfuls of the mud from the floor of the lagoon and brought them on board for all us to cover up every inch of our skin (bodies, faces, and hair) with this whitish mud that is supposed to be good for your skin. For those readers who have been to some other "mud bath" places in the world where the mud can stain or otherwise ruin whatever you wearing, you needn't worry that this will happen with the Milky Way mud. You can thoroughly have fun making yourself into a mud person and then you jump into the water and it all comes right off. The water, of course, is wonderfully warm and, as with elsewhere in the Rock Islands, the deep forest surrounding the lagoon area is very beautiful.

I knew that sunblock was detrimental to the jellyfish that we were going to be swimming with later on the tour and therefore I had worried about putting it on as we had been told to make sure we DID put on prior to kayaking. However, I realized that during this visit to the Milky Way, the mud we had been putting on all over our bodies was washing off any sunblock we might have put on ourselves, so we would be no danger the jelly fish.

After the Milky Way, it was time for lunch, which we had on another island in a jungle under a large covered picnic pavilion, which was necessary, as by now we were in an intensely heavy rainstorm! The lunch I had selected was Japanese-style, various meats, vegetables, and rice along with bottled lemon-flavored iced tea. After our lunch, two of the English-speaking Koreans, who were commercial airline pilots, and I went down the beach to see the ruins of a downed World War II plane. It was mostly completely buried in the sand with only the upper third of the engine and one propeller blade showing, but it was cool, and quite interesting to the pilots, who attempted to identify whether it had been a Japanese plane or an American one.

After lunch, the boat took us to the landing where the entrance was to the trail that took us up the mountain (and then down again) to Jellyfish Lake. The hike is not strenuous, even though the trail is very steep; it is like climbing jagged rock stairs that are cut into the limestone, but the whole way up and down there is a rope to use to pull yourself up.

The whole atmosphere and experience of Jellyfish Lake was quite exciting, I thought. It somehow felt to me like we had gone back in time to some ancient "dinosaur" era. The rain forest that covered the hills that surround the lake was packed solid with deep green jungle trees (I thought of it as "the Forest Primeval"), and the water of the lake was also a dark "ancient" green. And yes, there are jelly fish (non-stinging) by the thousands and they gently bump up against you (or you bump against them) as you swim forward. I was able to take an underwater video of them as I swam forward in full "snorkel" regalia (swim fins, goggles, life vest, and snorkel), and also Grant did his part in taking pictures of me, including taking his life vest off so that he could go down underneath me and take a great photo of me swimming OVER the jelly fish. He also suggested that I hold one in my hand above the surface of the water for a photo and the jelly fish flattened out completely in my hand, but when I floated it back into the water, it filled up again into its jelly fish shape as if it had been only a baggie, and it gently swam away with with its "pulsing umbrella" top pulling it along, no harm done.

The water in that lake was lukewarm, but every once in a while we would swim through patches that were surprisingly cold. It was all very "alien" in feel, and therefore quite wonderful in its uniqueness.

After the lake, the boat took us out to a large inter-island lagoon, where we all got out to snorkel and as we swam forward, the boat came along with us. I was amused at how some of the Japanese tourists had brought their babies along, too, putting them into cartoon-decorated inner tubes and pulling them along while the parents enjoyed the underwater sights through their goggles.

I was fascinated by long, skinny fish that looked like they were made of light blue glass, which Grant identified as Needlefish. There were gorgeous coral formations below us and also a few rainbow-lipped giant clams, which for sure is something you don't see every day! I just missed seeing a nurse shark (not dangerous). While this was not the VERY best snorkeling I have ever experienced (the best ever was in the Yasawa Island Group of Fiji), it was better than the snorkeling I experienced in Kauai and Cozumel, so I think it was pretty good. I don't know if people get better snorkeling by going along on a dive boat, but for my taste, this was fine, because I really didn't want to snorkel out in the open ocean or in the area of a drop-off, where there might be strong currents.

All in all, I recommend this tour for those who want to see the Rock Islands (which is a must-see for Palau). Of the things we did on the tour, I liked experiencing Jelly Fish Lake the best, but kayaking was a very close second.

Visited July 2011
7 Thank thomasdosborneii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matsumoto, Japan
Level Contributor
15 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 46 helpful votes
Reviewed July 27, 2011

Impac is a Japanese company so their tours are run effeciently and top rate. When booking thru any hotel desk if you tell them you are American etc. they will supply a native Palauan to act as your guide in English. We opted to pay a few dollars more and instead of the first snorkel point we and a few others experienced an AMAZING hour long kayak trip thru the mangrove jungle. Highly recomended, leisurely adventure. Next stop was Milky Way and the coral mud beauty pack. Lunch was an ample Japanese bento lunch on a private island beach complete with Japanese Zero engine washing in the waves. Next was the unique and recomended Jelly Fish Lake snorkel tour, not to be missed. Finally snorkeling at Paradise a well known dive spot. A very full days adventures.

Visited July 2011
3 Thank desertrose53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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