Palau Plantation resort has been excellent to me all the way, in normal times and challenging times.
First the warm greeting at the airport with fresh water, a shell necklace and refeshing towel is a little extra but it goes a long way and is only one of the little attentions the staff will give you along the way.
Although the room I rserved was a standard cabin, it was very large, well equipped and decorated with taste and simplicity. Everything is made of local wood, and you have a little balcony even. All the room are oriented so that you have a direct view of the rock islands and no vis a vis with your neighbours.
The hotel was very helpful helping me get my diving package with Sams tours sorted out and every morning they give you a clean towel to take with you.
The shuttle service if you wish to take it is timely and the drivers are nice to chat with.
The food at the hotel is good but not great, but there are so many good options in downtown Koror that it is really not a huge issue at all.
Where the hotel really shone in their service is when my fligt back to Guam got cancelled at the very last minute. They helped me sort things out withthe airline and made sure I could still stay with them for 2 extra nights. They spent quite a good amount of time on the phone helping me resolve the situation, and that is really exceptional service in my opinion.
If there was one minor thing I would fix if I was them would be to offer wifi in the rooms and get rid of the TV altogether.
I had a great stay, got a view of some of the other hotels in Palau and I would definitely choose Plantation again if I returned there.
- Official Description (provided by the hotel):
- Palau Plantation Resort is a South Pacific hideaway offering travelers a wide selection of traditional styled cabins, cottages and villas surrounded by the natural beauty of a tropical paradise. ... more less
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- Also Known As:
- Palau Plantation Hotel Koror
- Palau Plantation Resort South Pacific